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Is the Eppendorf Reference resistant to 6% nitric acid?

Are Reference pipettes resistant to toluene?

Can the Reference pipette be autoclaved at a temperature above 121 °C?

Is the service life of the pipette reduced by the bottom part being autoclaved frequently?

What are the volume increments of the individual Research pipettes?

Why can only the bottom part and not the whole of the Eppendorf Research pipette be autoclaved?

Are the pipettes of the Research family resistant to toluene ?

Are Research pipettes resistant to "Eau de Javel" (Javel water)?

Does the piston of the Research pipette have to be greased?

I have problems with a variable Research pipette which deviates significantly from the limit values. How can I establish whether this is a measuring error or a problem with the pipette?

How can I get data for class predictions or bigger studies?

What kind of controls are included in the DualChip microarray kit?

How do you define detection?

How can I dry the hybridized DualChip microarrays?

Can Cy3/Cy5 dual labeling be used with DualChip microarrays?

How should the DualChip microarrays be handled and stored?

How long are the Xmers on DualChip microarrays?

How many arrays do I need for a study?

What is hybridization?

What type of hybridization buffer can be used?

What is the recommended hybridization temperature?

How long is the recommended hybridization time?

What is the recommended hybridization volume?

What is included in the DualChip kit for gene expression?

How should I isolate my RNA?

Which kind of bar-code is used for microarrays from Eppendorf?

What kind of DNA is printed on the DualChip microarrays for gene expression?

What kind of labeling system can be used?

When pipetting with the Biomaster, air is drawn into the tip. Is the pipette leaking?

How do I normalize my data?

Can I use the normalization process for other microarrays than Eppendorf DualChips?

How is the high product quality of DualChips assured?

How should I check the quality of the total RNA?

Can I use random primer to process the reverse transcription?

Where do I get sequences for real-time PCR primer-design?

Do you recommend a reference RNA?

Which side is the right side to hybridize on?

What amount of RNA do I need?

Should I prehybridize?

Which software do I need to perform the quantification of my image?

Which species do the DualChips cover?

Do I have to use a specific enzyme for the RT-reaction?

Do I need a specific high-end hybridization system for my DualChips?

Can I differentiate between different splice-variants?

What type of washing buffer is recommended?

What are DNA microarrays?

What is an array / chip / biochip?

What is a DualChip?

What is a probe?

What is a sample / target?

What is a slide (unspotted support)?

What is a spot?

Where do I store the components of the kit?

Which RNA should I use for the microarray experiment?

Which scanner do I need to scan my DualChips?

Can I still perform array analysis if I only have 1 µg of total RNA from my sample?

I work with your Research pro multi-channel pipette 5 - 100 µl. Although the display shows the correct volume and the tips are firmly seated on the piston, the Research pro does not take up any liquid. Why is this?

Can the 8-channel bottom part of the Research pipette 30 - 300 µl be fitted to a 0.5 - 10 µl Research pipette grip?

Is it possible to fill microtiter plates using the 8-channel Research pipette?

What is the distance between the cones of the 8-channel Research pipette?

Can a 8- or 12-channel Research pro pipette also be used with fewer than 8 or 12 tips?

Can a 384 plate be filled with the 8-channel Research pro?

Can dispensing be carried out with a Research pro (20-300 µl) 12 x 25 µl?

You have a Research for 500 - 5,000 µl and a Research pro from 100 - 5,000 µl. Is the cone for both pipettes identical?

What might be the cause of 1.25 ml tips being hard to attach to and eject from the Research pro 50 - 1,200 µl?

For which Windows versions is PICASO suitable?

In which languages is PICASO available?

Does PICASO conform to FDA standards?

Is it possible to install PICASO on the server only and to get access to this program via the network?

How can I get hold of a PICASO update?

You sent me the current PICASO version 2.2 on a CD. Unfortunately, no instructions were enclosed.

Are there some operating instructions for the PICASO software which describe error messages and how to eliminate them?

The installation of PICASO is not working - why might this be?

No mention of DIN 12650 is made in the most recent version of PICASO.

Can the old PICASO database continue to be used after the update?

Which balances can be connected to PICASO?

Can two balances be connected at the same time?

Can values also be entered by hand with PICASO?

Which settings need to be made to connect the Sartorius BP 211D balance to PICASO?

Error message "File is already used by someone else".

Can pipettes that are used in different laboratories/institutes be included separately on one PICASO inventory list?

Can pipettes from several different customers be recorded in one file?

What do I need to do when the pipette manufacturer that I want to take inventory of is not listed in PICASO?

How can a test plan be changed?

It is not possible either to calibrate or to delete a pipette which has been added to the inventory.

To reduce workloads, is it possible to copy pipettes that have already been included in the PICASO inventory list, since they are identical to the new pipette, except for a different serial number and a different internal ID?

How many pipettings are required for the calibration of piston-stroke pipettes?

I would like to use my dispenser for three different volumes. Unfortunately, I always get an error message from PICASO when I do this. Can you help me?

Is calculation of the mean, of random and systematic measurement errors the same for all versions of PICASO?

Are the values printed out in the PICASO measuring protocol the measured values of the analytical balance?

To calculate my results of the balance the input of a "Z-factor" is requested. Where can I get this value?

Which table for the Z factor is used for quality assurance at Eppendorf and also for the PICASO software?

When calibrating with PICASO, the measured values are not corrected by the Z factor. No entries appear for density and correction factor in the measuring protocol.

Once a new pipette has been added to the inventory, it is supposed to be measured. The measured values all show 0000, however, and the Z factor is also 0. Why might this be?

Does PICASO calculate using the formula "n" or "n-1"?

When checking pipettes with PICASO, the measured systematic error (inaccuracy) and random error (imprecision) leads to the pipette being classified as "not alright", although the error limits according to the EN ISO standard have not been exceeded.

Can measured values for calibration also be deleted with PICASO?

What is the best way to save a customer's data?

Is it possible to print out PICASO calibration data also at a later date?

What can be changed on the print-out of a certificate?

After installing the new version 2.2xxx of PICASO, the measuring protocol appears in german. How can I obtain an english protocol?

Is it possible for air pressure and temperature to be read in automatically when using PICASO?

Are moisture traps only available together with PICASO or also individually?

Does PICASO perform an evaporation test and provide a protocol?

How can the Multipette or the Multipette plus be tested?

Are the Multipette pro and Multipette plus resistant to acetonitrile?

Why aren't the Multipette pro and the Multipette plus tested with the same test volumes on the technical specifications so that they can be compared?

How are the Multipettes tested?

Is there a 8-channel adapter for the Multipette plus or Multipette pro?

Why does the Multipette pro have better values for random error (imprecision) than the Multipette plus?

Is there a Multipette plus in a 8-channel version?

Is the material of the Multipette plus resistant against ethylacetate (acetic acid ethylester) and dichloromethane (methylene chloride)?

Is the material of the Multipette plus resistant against methanol, isooctane, n-hexane or n-heptane?

Is the Multipette plus resistant to hydrochloric acid, nitric acid and hydrofluoric acid?

Is the Multipette plus resistant to toluene, petroleum, and naphtha ?

Is the Multipette plus suitable for dispensing hydrogen peroxide (H2O2)?

Is it possible to dispense a viscous solution at a temperature of approx. 65 °C using the Multipette plus? For example, agar into Petri dishes?

Can the Multipette plus be autoclaved?

I used the "Contrade" solution to decontaminate my Multipette. Can I also use this solution for the Multipette plus?

Can the Multipette plus be cleaned with 50 % bleach solution?

Can the Multipette plus be adjusted by the user?

Can the Multipette plus be used to fill a MTP?

Is it possible to put a battery other than the one we supply in the Multipette plus?

Is it possible to dispense 2 µl of water with the Multipette plus as a free jet?

Does a Combitip always have to be filled with the total volume?

What is the warranty period for the Multipette plus?

Where can I find the batch number / lot number on the Multipette plus?

What is the filter in Easypet made of?

Can membrane filters with a pore width other than 0.45 µm be used in Easypet?

Is Easypet filter hydrophobic?

The pipette in Easypet is leaking. What is the reason for this?

The pipette does not fit tightly onto Easypet. What might be the reason for this?

What is a possible reason for reduced suction capacity of Easypet?

Is Easypet autoclavable?

Is it possible to continue working with the power unit when the battery of Easypet is flat?

Can the Easypet battery be recharged at any time?

Which batteries are used in Easypet?

How long does it take to recharge a completely flat battery of Easypet?

How big is the capacity of the fully charged Easypet battery?

How long is the life of the Easypet batteries?

May primary-cell batteries also be used to power the Easypet?

Can 60°C liquids be dispensed with Easypet?

Is the Easypet resistant to methanol, isopropanol or acetonitrile?

Is the Easypet housing resistant to UV irradiation?

For pipetting using Easypet, which liquids should be regarded as critical?

What is the difference of Easypet between "flow out "and "blow out"?

How many dispensing cycles can be carried out with Easypet for 25 ml volume?

How much does Easypet weigh?

How is the wall holder for Easypet fastened to the wall?

Where is the serial number on Easypet?

Which power supply units have to be used for onefold and fourfold charging stand of Research pro (in UK)?

What are the specifications and order numbers for the charging adapter and charging stand for the Research pro?

What is the order number for the rechargeable batteries for the Research pro?

On the Research pro, various speeds can be programmed for aspirating and dispensing. To which speed do the settings selected via "bars" correspond?

Is it possible to limit total volume on the Research pro?

Can the acoustic acknowledgement on the Research pro be switched off?

What volumes are used for rinsing with the RNS setting?

How can I prevent Research pro parameters from being accidentally altered?

Are the mixing characteristics of a single-channel Research pro pipette 20 - 300 µl identical to those of an 8-channel Research pro pipette in microtiter plates?

In order to carry out a 1:10 dilution with a 1000 µl Research pro pipette, what are the lowest possible volumes and what are the largest?

How long does it take to aspirate 5 ml with Research pro?

In the dispensing mode using Filtertips liquid is aspirated into the filter.

Can the Research pro be put in the pipette carousel?

Can the Research pro be sprayed with disinfectant spray to disinfect it?

Is your Research pro stable to UV? I would like to leave the pipette in my PCT Laminar Flow during sterilization with UV light.

Are specific service intervals prescribed for the Research pro pipette?

Is the Varispenser resistant to dibutylamine?

Are old Varispenser models (from 1997) autoclavable?

How chemically resistant is the Varispenser?

When dispensing HCl and nitric acid, i.e. chemicals to which the Varispenser should be resistant according to the chemical resistance list , the solutions become discolored during dispensing. What is this due to?

Is the Varispenser resistant to morpholine (tetrahydro-1,4-oxazine)?

Is the Varispenser plus suited for dispensing 100% acetic acid (glacial acetic acid)?

Is the sealing ring of the Varispenser resistant to acetonitrile?

Is it possible to dispense crude oil using Varispenser?

Can the Varispenser/plus be used to dispense a conc. sulfuric acid which contains potassium bichromate and silver sulfate?

Can the Varispenser be used to dispense methyl butyl ether?

Can the Varispenser be used to dispense dibutylamine?

Can iodine solution be dispensed using Eppendorf Varispensers?

Can iodine solution be dispensed using Eppendorf Varispensers?

Can propanol be used in the Varispenser?

Can 0.1 n butylamine and ethyl acetate be used in the Varispenser?

During the dispensing process, does the liquid come into contact with any metal components of the Varispenser/plus?

I would like to distribute liquid agar onto petri dishes with the Varispenser. How hot can the agar be for this?

Is it possible to use the Varispenser to dispense agarose gels at approx. 90 °C?

Is it possible to autoclave the Varispenser in combination with a full flask?

What do you recommend with regard to sterile operation of Varispenser/Varispenser plus after the dispensing system has been autoclaved?

Has the Varispenser to be checked after autoclaving?

Is it possible to work in a sterile and pyrogene-free fashion with the Varispenser?

What is the sealing ring of the Varispenser made of?

Does the telescopic filling tube contain phthalates?

Is the Varispenser/plus free from phthalate?

Are longer discharge tubes available for the Varispenser?

Is it possible when dispensing a solution with the Varispenser, to simultaneously perform sterile filtration?

Which adapter has to be used when Alsever's solution is to be dispensed with a Varispenser?

Which adapter has to be used when Alsever's solution is to be dispensed with a Varispenser?

Which Varispenser adapter fits on a 2.5 L Merck bottle?

Which Varispenser adapter fits on a 2.5 L Merck bottle?

How can I attach a dry tube to the varispenser?

Is it possible to dispense 45 % sodium hydroxide solution using the Top Buret?

What is the difference between a TopBuret and a dispenser?

What is the difference between a TopBuret and a dispenser?

Does the display of Top Buret inform users in advance when the battery has to be replaced?

Does the display of Top Buret inform users in advance when the battery has to be replaced?

What is the difference between Top Buret M and Top Buret H?

What is the difference between Top Buret M and Top Buret H?

What is the maximum volume dispensed pro revolution with the Top Buret M and Top Buret H?

What is the maximum volume dispensed pro revolution with the Top Buret M and Top Buret H?

Is the Top Buret free from phthalate?

Is the Top Buret free from phthalate?

Can the telescopic filling tube of the Top Buret be autoclaved?

Can the telescopic filling tube of the Top Buret be autoclaved?

Is Top Buret supplied with a calibration certificate?

Is Top Buret supplied with a calibration certificate?

How chemically resistant is the Top Buret?

How chemically resistant is the Top Buret?

Can the Top Buret be used to dispense hydrofluoric acid?

Can the Top Buret be used for EDTA?

Can the Top Buret be used for EDTA?

Can the TopBuret be used for 0.1 n butylamine and ethyl acetate?

Can the TopBuret be used for 0.1 n butylamine and ethyl acetate?

Can I titrate petroleum ether using the Top Buret?

Can I titrate petroleum ether using the Top Buret?

Are the Multipettes autoclavable?

Are the Multipettes resistant to acetonitrile?

Why does the Multipette stream / Xstream have better values for random error (imprecision) than the Multipette plus?

Can the Multipette stream / Xstream be used in the cold room?

What is the difference in between Multipette stream and Multipette Xstream?

Is it possible to differentiate the speed of ejecting?

What are the main features of the Eppendorf Research plus?

In which sizes is the Eppendorf Research plus available?

Is the Research plus resistent to concentrated acids?

Is a gravimetric test necessary after resetting the adjustment display to "0"?

Is accuracy (systematic error) affected if the Research plus multi-channel pipette is not fully attached with tips or if individual channels of the pipette are removed?

Is the Research plus compatible with hydrofluoric acid?

Is the Research plus compatible with hydrochloric acid?

How many overnight cycles or total hours of UV irradiation can the Research plus withstand before any discoloration or change of the material will be visible?

Is it necessary to re-grease the piston of the pipette after autoclaving?

Can the Research plus be autoclaved if the locking ring is installed to deactivate the spring loading?

Is the Research plus compatible with sodium hydroxide (>10 %)?

Is the Research plus compatible with 65 % nitric acid?

When do I have to lubricate the piston of a Research plus pipette?

Do I need to disassemble the Research plus before autoclaving?

What are the settings of the Research plus pipette for liquids of different viscosities or specific densities?

If my Research plus deviates significantly from the limit values, how can I find out whether this is a measuring error or a problem with the pipette?

Will water vapor enter into the pipette while it is being autoclaved, causing water vapor to bead up on the inside of the numerical volume setting display?

Can the Research plus be washed with sodium hypochlorite for disinfection?

In part 3 of the operating manual of the Research plus you recommend to adjust the volume setting from a higher value to a lower value. If required, the user should turn the value beyond the required valued and than back again. What is the reason for such a recommendation?

Are any O-rings or any other type of rubber gaskets present on the insides of the single-channel Research plus?

How should contaminations on the outside of the Research plus be removed?

How should disinfection of the Research plus be performed?

What information is available through the adjustment display of the Research plus?

What do I have to observe regarding maintenance and cleaning of the Research plus?

When should the spring loading of the single-channel Research plus pipettes be deactivated?

Can the Xplorer be autoclaved, and how often?

Is the Xplorer resistant to solvents?

Can the Xplorer be used to dispense acids?

Can the Xplorer be readjusted?

Which volumes are used for mixing in the "Pipetting and mixing" function?

Can the acustic feedback be turned off for the Xplorer?

How can accidental parameter changes be prevented?

"Various speeds can be selected with the Xplorer. What speeds do the settings 1-8 represent?"

How long does it take the Research pro to aspirate 10 ml?

Is the Xplorer UV-stable?

Does the technical data also apply to the Dispensing operating mode?

Can the aspiration volume be limited?

"What charging possibilities are available for the Xplorer?"

Can the Xplorer also be charged in Multipette charging stands?

How long is the service life of the battery?

Can the battery be reordered?

During gel loading, how can I prevent liquid from spraying out of the gel pouches during dispensing?

Can small volumes be mixed with each other during the preparation or liquids in the micro test plate?

Can small volumes be mixed with each other during the preparation or liquids in the micro test plate?

Can I precisely dispense liquids such as ethanol or glycerol with the Xplorer?

Can I precisely dispense liquids such as ethanol or glycerol with the Xplorer?

Is the Eppendorf Reference resistant to 6% nitric acid?Back to top
The Reference Pipette is resistant against 6% nitric acid. The Tip ejector as well as the seals and o-rings might be affected by longer directly contact (spare parts available).
Are Reference pipettes resistant to toluene?Back to top
As the liquid normally does not contact the pipette, the application is possible. If the material of the pipette gets in direct contact for a longer time the tip ejector can be damaged (It can be changed as a spare part).
Can the Reference pipette be autoclaved at a temperature above 121 °C?Back to top
No. But the entire pipette can be autoclaved at 121 °C.
Is the service life of the pipette reduced by the bottom part being autoclaved frequently?Back to top
The bottom part of Research pipettes can be autoclaved well over 100 times. This is tested by us in continuous trials based on an autoclaving frequency of once a month. Shorter time intervals will mean that the bottom part will need replacing sooner.
What are the volume increments of the individual Research pipettes?Back to top
Research pipette Increment (µl) 0.1 - 2.5 0.002 0.5 - 10 0.01 2 - 20 0.02 10 - 100 0.1 20 - 200 0.2 30 - 300 0.2 100 - 1000 1 500 - 5000 5 1000 - 10000 10
Why can only the bottom part and not the whole of the Eppendorf Research pipette be autoclaved?Back to top
The materials/combination of materials used mean that the top part of the Research pipette cannot be autoclaved. The part which comes into contact with the liquid, the bottom part of the pipette, can be autoclaved, however. As the requirement for the top part of a pipette is "cleanliness", the entire pipette is stable to UV.
Are the pipettes of the Research family resistant to toluene ?Back to top
Yes, the material of the pipette is resistant to toluene.
Are Research pipettes resistant to "Eau de Javel" (Javel water)?Back to top
"Eau de Javel" is the old name for a bleach solution containing potassium hypochlorite (KOCl). Solutions containing NaOCl, which ought to behave very similarly to KOCl in chemical terms, have been tested. These solutions can be used with our tips and for disinfecting the surface of Research pipettes. Commercially-available disinfectant solutions like RNase AWAY and DNA AWAY are also possible. If the surface is disinfected for less than an hour, subsequent cleaning with distilled, sterile water is required. After an extended period (a few months), plastic parts may be affected by the NaOCl.
Does the piston of the Research pipette have to be greased?Back to top
Yes, after cleaning, the piston should be re-greased. A special grease is supplied to enable you to do this.
I have problems with a variable Research pipette which deviates significantly from the limit values. How can I establish whether this is a measuring error or a problem with the pipette?Back to top
"Dismantle the pipette into its individual parts (to do this, see operating instructions) and check whether there is any contamination. If so, you can wipe this off with a cloth and reassemble the pipette. Then recalibrate your pipette and follow the instructions in our SOP as you do so. Values which deviate significantly from the limit value should now no longer occur. If there is no contamination, please send the pipette to our Pipette Service department."
How can I get data for class predictions or bigger studies?Back to top
We recommend to use a Reference RNA which should be chosen to have genes expressed in a reasonable way which you would like to study (to get quantitative data and not have a saturated signal or one which is too low), e.g. Stratagene Universal reference RNA (human # 740000; mouse # 740100; rat # 740200). A Reference RNA is a tool to control better experimental variance after RNA preparation.
  • Compute ratios of your experimental samples with the reference RNA (do not use the housekeeping genes for normalization in the 2nd step as they are likely to be very different between experimental sample and reference sample).
  • Then decide if the status (not in linear range, qualitative, quantitative / not the significance values of the ratios (unchanged, significant, highly significant) has to be incorporated somehow in the data analysis (like omitting the data which is not quantitative).
  • Clustering techniques may then be applied and statistical tests on groups like ANOVA.
What kind of controls are included in the DualChip microarray kit?Back to top
1. Internal standard mix
- spike-in control, has to be added to the cDNA synthesis reaction
- can be used as positive control for the cDNA synthesis and for normalization of the results
- can be used for normalization of generated ratios
- In the case of two-color analysis it also allows the evaluation of dye bias
2. Pre-labeled positive hybridization controls (biotinylated PCR product) has to be added to the hybridization solution
- can be used to control hybridization efficiency
3. Positive biotin detection control (probe spotted on the array)
- can be used to control biotin detection efficiency
4. Negative hybridization control (probe spotted on the array)
- to monitor the specificity of the assay
5. Negative detection control (probe spotted on the array)
- to monitor the specificity of the detection process.
How do you define detection?Back to top
The proof of the signals from the hybridized, radioactive or alternative labeled molecules (->sample / target). By localization of the signals on the microarray the researcher gets the sequence information about the target material. A signal shows that the sequence of the target is complementary to the coupled and immobilized probe sequence spotted on the microarray. The detection method depends upon the type of labeling.
How can I dry the hybridized DualChip microarrays?Back to top
Dry the DualChip microarrays either by centrifugation in a specialized adapter for 5 min at 600 rpm (e. g. CombiSlide Adapter, Eppendorf, used in a Swing-bucket rotor plus Centrifuge 5430 R from Eppendorf) or an adapter for 50 ml-tubes (one slide per tube, barcode sticker on top; 800 rpm 10 min). Drying with a Nitrogen-stream is suboptimal as many nitrogen pipes in older labs are not that clean anymore. There is a risk of receiving small particles on the array.
Can Cy3/Cy5 dual labeling be used with DualChip microarrays?Back to top
Yes.
How should the DualChip microarrays be handled and stored?Back to top
DualChip microarrays should be stored at 4°C and opened prior to hybridization. The operating environment should be as clean as possible. The DualChip microarrays should be handled from the labeled side (barcode-sticker) only and should never be touched on the window of the frame. After removing the frame, it should be avoided to touch the spotted surface of the slide. Never use a permanent or water resistant marker or any other type of pen on the slide because it may cause interference during the scan process.
How long are the Xmers on DualChip microarrays?Back to top
200-400 bases.
How many arrays do I need for a study?Back to top
This depends on the replicates you would like to hybridize with the same RNA (technical replicates). Some parameters influencing the microarray data like the RNA quality and all subsequent steps are better controlled with technical replicates.
This also depends on how tight you would like to control your experimental variance with a reference RNA after RNA preparation (Reference with a two-color labeling competitive on the array, Reference on the 2nd Array on each slide, Reference one per kit, Reference one per lot etc.).
What is hybridization?Back to top
The process of pairing together complementary strands of nucleic acids. The two strands are called hybrids.
What type of hybridization buffer can be used?Back to top
60 °C if using the recommended hybridization buffer. If using other hybridization buffers the optimal temperature might change.
What is the recommended hybridization temperature?Back to top
60 °C if using the recommended hybridization buffer. If using other hybridization buffers the optimal temperature might change.
How long is the recommended hybridization time?Back to top
The optimal hybridization time is overnight (between 12-16h).
What is the recommended hybridization volume?Back to top
When using the Eppendorf hybridization chambers of the DualChip, the recommended volume is 100 µl.
What is included in the DualChip kit for gene expression?Back to top
The DualChip kit for gene expression includes 4 seperately sealed slides with two identical arrays per slide. The hybridization chambers are already attached to the slides. The kit includes the hybridization buffers, positive Hybridization controls, Internal Standard spike-ins, and 3 different manuals, specific for the three main laboratory strategies: SIlverquant/ colorimetric; indirect fluorecence, and direct fluorescence.
Based on the manual, the reagents for the RT can be chosen by the user.
How should I isolate my RNA?Back to top
For the RNA isolation, using a combination of a phenol-containing step (like Trizol® (Invitrogen) or QIAzol (Qiagen)) and a clean-up-column (like Qiagen RNeasy MinElute kit) is recommended.
Which kind of bar-code is used for microarrays from Eppendorf?Back to top
All microarrays from Eppendorf contain a sticker with a barcode – type 128c.
What kind of DNA is printed on the DualChip microarrays for gene expression?Back to top
Each gene on a DualChip microarray is represented by proprietary Xmer probes. These long DNA molecules combine the excellent hybridization efficiency of a cDNA fragment with the ability of an oligonucleotide to distinguish homologous genes. Xmers are perfect for quantitative and sensitive expression profiling experiments where it becomes necessary to study highly homologous genes.
What kind of labeling system can be used?Back to top
Colorimetric methods like Silverquant can be used as well as any fluorescent dyes, e.g. Cy3, Cy5, Alexa Fluor.
When pipetting with the Biomaster, air is drawn into the tip. Is the pipette leaking?Back to top
It's unlikely that the pipette seal is faulty. More likely is that the tip seal is faulty. If the pipette is pressed down too hard when attaching tips from the rack, the leakage seal of the piston in the tip can be negatively affected. This is considerably more noticeable with highly viscous solutions than with fluid solutions. In addition, the tips may not be autoclaved.
How do I normalize my data?Back to top
Eppendorf offers special normalization processes for focused microarrays like the DualChips. For colorimetric-based data, the second module of the Silverquant analysis software enables the user to normalize the DualChip data by using a specific two-step-process. For fluorescence-based data, the evaluation software is recommended.
Can I use the normalization process for other microarrays than Eppendorf DualChips?Back to top
No, the normalization process is based on the Internal Standards which are spotted on the DualChip as well as on the selected housekeeping genes.
How is the high product quality of DualChips assured?Back to top
DualChips are guaranteed to have a mean coefficient of variation (CV) in inter-replicates of equal to or less than 10% (3 replicates of each probe per array), an inter-array CV of equal to or less than 15% (2 arrays on one slide) and an inter-slide CV of equal to or less than 20%. This guarantee is maintained by several steps:

1. General spot control on each array produced
2. Control of the fluorescence background for each batch of arrays produced
3. Control of the inter-slide assay reproducibility for each batch of arrays produced
4. Reagents quality control with each new batch production of the kit components .
How should I check the quality of the total RNA?Back to top
BioAnalyzer (Agilent): RIN factor > 7
OD260/280 in TE-buffer at least 1.9
denaturating agarose gel (The overall quality of an RNA preparation may be assessed by electrophoresis on a denaturing 1% agarose gel (SamBrook et al., eds. (1989) Molecular cloning – a laboratory manual, 2nd ed. Cold spring Harbor, NY: Cold spring Harbor Laboratory Press). The integrity of the total RNA is assessed by visualization of intact ribosomal RNA bands. For the total RNA from higher eucaryotes, the size of the ribosomal bands should be 1.9 kb for the 18S-RNA and 4.7 kb for the 28S-RNA.) Concentration 0,35 – 1,6 µg/ µl (reaction volume: 6 µl for RNA)
Can I use random primer to process the reverse transcription?Back to top
Not for total RNA as random primers would allow to reverse transcribe the complete amount of RNA molecules. Only the mRNA with PolyA-tail are to be reverse transcribed.
Where do I get sequences for real-time PCR primer-design?Back to top
The accession numbers for each gene on the DualChip include the version number of sequence. This version number defines the sequence which was used to generate the Xmer probe. NM_004324.1 is the ref-seq-code for the gene BAX, based on the first version. For ABI2, the ref-seq-code NM_005759.3 was used, i.e. the third version of the sequence was used to generate the Xmer sequence.
For specific sequences of Xmer-probes, please contact the microarray application support.
Do you recommend a reference RNA?Back to top
Yes, Stratagene Universal reference RNA (human # 740000; mouse # 740100; rat # 740200).
Which side is the right side to hybridize on?Back to top
When slides are placed so that you can read “DualChip microarrays” and the barcode number, the spotted side will be up.
What amount of RNA do I need?Back to top
For the DualChip for gene expression, the amount of total RNA depends on the labeling strategy:
Fluorescence direct labeling: 20-25 µg total RNA
Fluorescene indirect biotin labeling: 5-10 µg total RNA
Silverquant indirect biotin laboratory: 2-5 µg total RNA
using linear RNA-amplification (one round): 10-100 ng total RNA
Should I prehybridize?Back to top
No.
Which software do I need to perform the quantification of my image?Back to top
Quantification means extraction of the signal values out of the image. Normally, the scanner already includes a software to quantify the image-files.
Which species do the DualChips cover?Back to top
The DualChip is available for human, mouse, and rat.
Do I have to use a specific enzyme for the RT-reaction?Back to top
No, the Superscript II or III (Invitrogen) are recommended in the manual for optimal sensitivity, but you can use other enzymes as well.
Do I need a specific high-end hybridization system for my DualChips?Back to top
No, for the DualChips for gene expression, the Thermomixer comfort with the Thermoblock for slides DC is recommended to receive optimal results. There is no need to use expensive hybridization systems. Additionally, the Thermomixer can be used for the RT by using the Thermoblock for 1.5 ml tubes.
Can I differentiate between different splice-variants?Back to top
It may be, that different splice variants of one gene exist. In that situation, the particular variants which can be detected by the respective Xmer capture probe are given in the gene list provided with each DualChip. For questions regarding specific splice variants, please contact the Eppendorf microarray application support.
What type of washing buffer is recommended?Back to top
We clearly recommend to use the supplied washing buffer.
What are DNA microarrays?Back to top
"DNA microarrays consist of a large number of DNA molecules that are spotted on modified glass slides, nylon membranes or silicon wafers. A microarray can contain hundreds, thousands, or tens of thousands of genes. Just as microprocessor chips enable computer users to process thousands of bits of information simultaneously, microarrays allow researchers to screen thousands of genes in a single experiment. The diameter of the spots is between 80 µm and 300 µm depending on the spotting system."
What is an array / chip / biochip?Back to top
Surface of a solid slide (e.g. glass, silicon, plastic), on which systematically arranged biomolecular probes like nucleic acids, antibodies, peptides or proteins are immobilized.
What is a DualChip?Back to top
The DualChip is the microarray format of Eppendorf. The glass slide contains 2 identical microarrays.
What is a probe?Back to top
Biomolecule of known identity (e.g. nucleic acid) which is immobilized on the slide. (Cf. conventional blotting methods, where probe = marked molecule, not immobilized). Nomenclature of probes and targets: The first publication dealing with microarray analysis (Schena et al., 1995) uses the term target to describe the immobilized DNA molecule onto the microarray substrate and probe to describe the sample that will be analyzed. This naming is based on the traditional northern blot nomenclature, where the term probe describes the immobilized sample, that will be analyzed. In principle the intention of northern blot analysis are the same as of microarray experiments, that is to measure the expression level of genes. However, the inversion of the physical locations of probes and targets led to some confusion within the microarray community. Therefore, you will always find some researchers, that are using probe to describe the immobilized DNA, whereas others describing with this term the sample, that will be analyzed. To stop this never-ending discussion, the editors of a comprehensive review of microarray technology entitled "The Chipping Forecast", published in Nature Genetics (1999), encouraged their authors to describe the immobilized DNA molecules always as probe and the free nucleic acid as target. Corresponding to this standard nomenclature, you will find this terminology within all Eppendorf writings concerning microarray technology.
What is a sample / target?Back to top
Marked biomolecule (e.g. nucleic acid) whose sequence or expression is to be investigated. The sample/target can be marked with a variety of compounds, but is frequently marked with fluorescent dyes. (Cf. conventional blotting methods, where sample = biomolecule immobilized on a carrier).
What is a slide (unspotted support)?Back to top
Surface-activated carrier (e.g. slide made of glass or plastic) on which biomolecules (in this case nucleic acids) can be immobilized.
What is a spot?Back to top
The region on a microarray which contains biomolecules of the same identity and a defined concentration. A spot is up to 300 µm in diameter, depending on the surface parameters and the kind of pins.
Where do I store the components of the kit?Back to top
The kit should be stored at +4°C. The Internal Standard (2 tubes) should be stored at -80°C. After resuspension, the positive hybridization control should be stored at -20°C.
Which RNA should I use for the microarray experiment?Back to top
Total RNA or mRNA can be used for the gene expression microarray experiments. Total RNA is recommended.
Which scanner do I need to scan my DualChips?Back to top
The Eppendorf microarray slides have the standard slide format of 25 x 75,4 mm. After hybridization, the hybridization frames are removed and the slide can be scanned.
The type of the scanner depends on the labeling strategy:
When using fluorescence labeling, every microarray slide reader is usable like scanners from Tecan, Molecular Devices/ Axon, or Perkin Elmer.
The output format should be a 16-bit *.tif-file.
Can I still perform array analysis if I only have 1 µg of total RNA from my sample?Back to top
Yes, but you should anticipate weaker signals on the chip.
I work with your Research pro multi-channel pipette 5 - 100 µl. Although the display shows the correct volume and the tips are firmly seated on the piston, the Research pro does not take up any liquid. Why is this?Back to top
"The pistons in the multi-channel bottom parts of the Research pro are connected to the top part by means of magnetic contact. This technique involves considerable benefits for maintaining and autoclaving the bottom part of the Research pro. If the pistons in the bottom part are torn away from the magnet, they no longer work and consequently no liquid can be aspirated by the tip. The cause of this might be sharp, jerky and frequent ""re-attaching"" when attaching the tips. Or the Research pro has been accidentally dropped. We would be pleased to let you know the measures you can take to remedy this problem - just contact our Application Hotline: support@eppendorf.com "
Can the 8-channel bottom part of the Research pipette 30 - 300 µl be fitted to a 0.5 - 10 µl Research pipette grip?Back to top
No. Only bottom parts with the same variable volume are generally interchangeable.
Is it possible to fill microtiter plates using the 8-channel Research pipette?Back to top
Yes, microtiter plates can be filled using the 8-channel Research pipette. The spacing between nose cones is 9.1 mm, corresponding to the dimension between holes from well to well of MTP and PCR plates.
What is the distance between the cones of the 8-channel Research pipette?Back to top
They are 9.1 mm apart.
Can a 8- or 12-channel Research pro pipette also be used with fewer than 8 or 12 tips?Back to top
Yes. Because every channel functions individually, the coincidental measurement deviation (imprecision) of the pipette is not influenced.
Can a 384 plate be filled with the 8-channel Research pro?Back to top
Yes. The spacing between the channels is 9 mm and the spacing between the wells in a 384 plate is 4.5 mm. Therefore each alternate well can be pipetted.
Can dispensing be carried out with a Research pro (20-300 µl) 12 x 25 µl?Back to top
Yes. When setting the dispensing volume, the maximum number of dispensing procedures is shown on the right side of the display. In this case for 25 µl this would be 12 times and 10 times for 30 µl.
You have a Research for 500 - 5,000 µl and a Research pro from 100 - 5,000 µl. Is the cone for both pipettes identical?Back to top
Yes, the cones are identical.
What might be the cause of 1.25 ml tips being hard to attach to and eject from the Research pro 50 - 1,200 µl?Back to top
The O-rings of the pipette cones should be exchanged regularly. This is the only way to attach and eject the tips easily.
For which Windows versions is PICASO suitable?Back to top
PICASO runs on the following software versions: Windows 95/98/2000ME/XP.
In which languages is PICASO available?Back to top
PICASO 2.2xxx can be operated in German, English or French. Spanish, Portuguese or Italian can additionally be installed for printing out documentation.
Does PICASO conform to FDA standards?Back to top
PICASO does not have to conform to FDA standards. The question should really be whether PICASO conforms to GMP. GMP includes DIN EN 46001 and DIN EN 9001. A standard letter which confirms this characteristic is available on request.
Is it possible to install PICASO on the server only and to get access to this program via the network?Back to top
No. PICASO could be installed on several PCs of a network . The data bases are deposited on the server. The different positions have access to one common database although only one at a time. The access to the data files is selected via PICASO.
How can I get hold of a PICASO update?Back to top
Please contact your marketing office for an update.
You sent me the current PICASO version 2.2 on a CD. Unfortunately, no instructions were enclosed.Back to top
The operating instructions are hidden behind the CD cover.
Are there some operating instructions for the PICASO software which describe error messages and how to eliminate them?Back to top
No, we are unfortunately unable to provide operating instructions of that kind. However, there are Help functions available in the PICASO program to provide support.
The installation of PICASO is not working - why might this be?Back to top
If too many programs are open when the PC is started up (in one instance, there were 15), it is possible for them to interfere with one another and cause errors. Please remove some programs from Autostart and reinstall PICASO.
No mention of DIN 12650 is made in the most recent version of PICASO.Back to top
EN ISO 8655 is mentioned instead - it replaces DIN 12650.
Can the old PICASO database continue to be used after the update?Back to top
Yes, this is possible, i.e. the stored data (protocols) of the old version are definitely retained.
Which balances can be connected to PICASO?Back to top
With software version 2.2xxx each balance can be connected. The interface can thus be freely defined. Insofar as the scale is not configured in PICASO, the interface description of the scale (see manual of the balance) must be entered and the appropriate data transfer cable must be acquired from the scale manufacturer.
Can two balances be connected at the same time?Back to top
No, only one balance can be connected.
Can values also be entered by hand with PICASO?Back to top
Yes. To do so, select and save Manual in the menu "Configuration / Balance / COM port". After that, the measured values can be entered off-line.
Which settings need to be made to connect the Sartorius BP 211D balance to PICASO?Back to top
The key default settings for the balance are:
  • baud rate: 2,400 baud
  • data bits: 7
  • stop bits: 2
  • parity: even
Error message "File is already used by someone else".Back to top
The pipette is open somewhere on the network. Select "Configuration / System / Password" in the menue bar. Active the password by entering PICASO as the password. Click on the floppy disc symbols to save the entry. Return to the menue bar. Select "File / Maintenance / Tables / unlock".
Can pipettes that are used in different laboratories/institutes be included separately on one PICASO inventory list?Back to top
A new pipette can be included in the inventory list under "in use at". To do this, enter the name of the institution where the pipette will be used. When you call up the inventory list you will see the "in use at" field in the title bar. By clicking on the field you will open a window in which you can choose the previously entered institution name under "Selection". Please confirm with "Yes". You will then be provided with an inventory list containing only those pipettes for the selected location / lab.
Can pipettes from several different customers be recorded in one file?Back to top
Yes, on condition that the pipette has been inventoried with the name of the customer.
What do I need to do when the pipette manufacturer that I want to take inventory of is not listed in PICASO?Back to top
There are not yet any testing instructions available for this pipette. Testing instructions containing the name of the manufacturer, the volume and the tolerances must be created. To do this, call up the "Measuring / Test plans" menu. Select the menue "Edit / New" to create a new test plan. A pipette must be generated after creating and saving the new test plan. To do this, click on the new test plan (the last in the list) and select the menue "Edit / new pipette". Enter and save the data for the new pipette.
How can a test plan be changed?Back to top
A test plan can be changed in the following manner: open the test plan table over the menu "Measuring / Test plan"
  • move the cursor to the desired test plan
  • copy the existing test plan over the menu "Edit / Duplicate"
  • change the desired data and the manufacturer name, e.g. eppendorf-new, to differentiate between the duplicated test plan and the original one
  • store the desired changes by clicking on the disc symbol
  • afterwards a pipette must be generated with the new test plan over the menu "Edit / new pipette".
It is not possible either to calibrate or to delete a pipette which has been added to the inventory.Back to top
1. Select "Configuration / System / Password" in the menu bar. Activate password by entering PICASO as the password. Click on the floppy disk symbol to save the entry. Return to the menu bar.
2. Unlock tables by selecting "File / Maintenance / Tables" unlock.
This function removes network blocks which have inadvertently been set in the tables.
To reduce workloads, is it possible to copy pipettes that have already been included in the PICASO inventory list, since they are identical to the new pipette, except for a different serial number and a different internal ID?Back to top
No.
How many pipettings are required for the calibration of piston-stroke pipettes?Back to top
The EN/ISO 8655 recommend 10 measurements per volume for the calibration of piston stroke pipettes. This number of dispensings, like the evaluation limits, can also be changed.
I would like to use my dispenser for three different volumes. Unfortunately, I always get an error message from PICASO when I do this. Can you help me?Back to top
As a dispenser only has to be checked at any volume x according to ISO 8655, PICASO is also designed for only one volume for dispensers, hence the error message with your measurements.
Is calculation of the mean, of random and systematic measurement errors the same for all versions of PICASO?Back to top
Yes. The same formulae are used for calculation in all versions.
Are the values printed out in the PICASO measuring protocol the measured values of the analytical balance?Back to top
No, the weighed values determined are converted into volume values using the Z factor.
To calculate my results of the balance the input of a "Z-factor" is requested. Where can I get this value?Back to top
The Z-factor is automatically calculated by the program when the temperature and air pressure (of the solution to be measured) is entered.
Which table for the Z factor is used for quality assurance at Eppendorf and also for the PICASO software?Back to top
The Z factors from EN ISO 8655 are used for our quality assurance and in PICASO. This table was also included in our SOP.
When calibrating with PICASO, the measured values are not corrected by the Z factor. No entries appear for density and correction factor in the measuring protocol.Back to top
No balance has been selected. Open the "Configuration / Balance / Manufacturer and type" menu and select a balance; save the entry by clicking on the floppy disk icon.
Once a new pipette has been added to the inventory, it is supposed to be measured. The measured values all show 0000, however, and the Z factor is also 0. Why might this be?Back to top
This is to do with the individual country setting of the Windows calculator. It occurs in countries which separate figures with a point rather than a comma. When density is entered (for calibrating with PICASO), the comma is not recognized, with the result that a zero appears for the Z factor. As the measured values are multiplied by the Z factor, they are also zero.
Does PICASO calculate using the formula "n" or "n-1"?Back to top
It uses "n-1".
When checking pipettes with PICASO, the measured systematic error (inaccuracy) and random error (imprecision) leads to the pipette being classified as "not alright", although the error limits according to the EN ISO standard have not been exceeded.Back to top
PICASO offers more options for error limits, with which the measured calibration data can be compared.
1. Manufacturer limits (test plan data)
2. Limits of the EN ISO 8655
The desired limits, which are drawn upon for assessment, can be selected in the menue "Configuration / System / Settings / Evaluation".
Can measured values for calibration also be deleted with PICASO?Back to top
This is possible only directly during measuring, not subsequently. It is possible to delete only the last measured value in each case, with both manual input and with automatic inclusion of values. This value then appears in brackets in the measuring protocol and is not included in the evaluation.
What is the best way to save a customer's data?Back to top
The data is best saved under "Customer_name.mdb". It is possible to save and re-load as many customer names as necessary.
Is it possible to print out PICASO calibration data also at a later date?Back to top
Yes. To open the protocol list either click on the protocol icon on the PICASO menu bar or use "Measuring / Reports". Now select the desired pipette. Clicking on the printer icon on the toolbar or use "Edit / Print" causes the selected data to be printed.
What can be changed on the print-out of a certificate?Back to top
In the menu "Configuration / Systems / Text", it is possible to change the name of the institute and of the operator. The alterations to the text then appear on the print-out.
After installing the new version 2.2xxx of PICASO, the measuring protocol appears in german. How can I obtain an english protocol?Back to top
When installing, it is essential to ensure that the installation takes place in english, as otherwise the measuring protocol appears in german. Please reinstall the database.
Is it possible for air pressure and temperature to be read in automatically when using PICASO?Back to top
No, this is not possible. PICASO would have to be separately programmed to do this.
Are moisture traps only available together with PICASO or also individually?Back to top
The moisture trap is required for weighings of volumes <50 µl. Its use is independent of whether the evaluation is made with PICASO or not. The order number is 3113 809.000.
Does PICASO perform an evaporation test and provide a protocol?Back to top
Yes, the software version 2.2xxx allows you to select an evaporation test with a mouse-click. The results are recorded in the protocol.
How can the Multipette or the Multipette plus be tested?Back to top
The volume setting was set to position 1 for both Multipettes. 48 dispensing steps (measuring values) were given for the Multipette and 50 for the Multipette plus. Testing can be carried out with any Combitip size. Information on testing and the limits of the ISO 8655 are also found in the SOP for Liquid Handling.
Are the Multipette pro and Multipette plus resistant to acetonitrile?Back to top
Yes. However, direct contact of the multipette housing with acetonitrile can lead to discoloration. This has no effect on the random error (precision) or systematic error (accuracy) of the Multipette.
Why aren't the Multipette pro and the Multipette plus tested with the same test volumes on the technical specifications so that they can be compared?Back to top
Both pipettes are tested according to the same DIN or ISO standard. However since handling of the two dispensers can vary, the test conditions are also different. For example the Multipette pro can be completely emptied in one step whereas the M. plus cannot (this is in pipette mode of the MP pro). Therefore the M. pro is tested with the total volume of the fitted Combitip and 1/10 of this volume. Dispensers that cannot be emptied in one step are tested with other volumes.
How are the Multipettes tested?Back to top
According to EN ISO 8655 the nominal volume of a Combitip is measured with water 10 times. The calibration, testing conditions and the measurement ranges according to EN ISO 8655 are described in our "Eppendorf SOP - Standard Operating Procedure for pipettes". It can be downloaded from our homepage.
Is there a 8-channel adapter for the Multipette plus or Multipette pro?Back to top
No, there is no multichannel adapter for the Multipette plus or pro.
Why does the Multipette pro have better values for random error (imprecision) than the Multipette plus?Back to top
The Multipette pro works with an even reproducible rhythm during pipetting. This has a positive effect on the random error (precision).
Is there a Multipette plus in a 8-channel version?Back to top
No, there does not exist an 8-channel version for the Multipette plus, only for the old model 4780. Pipettes with 8 or 12 channels are only available for the Research pro or the Research multichannel.
Is the material of the Multipette plus resistant against ethylacetate (acetic acid ethylester) and dichloromethane (methylene chloride)?Back to top
No.
Is the material of the Multipette plus resistant against methanol, isooctane, n-hexane or n-heptane?Back to top
Yes.
Is the Multipette plus resistant to hydrochloric acid, nitric acid and hydrofluoric acid?Back to top
From factory number 1180012, the Multipette plus will be supplied with an improved sensor to protect it from corrosion due to aggressive chemicals. This will considerably improve straightforward use of the modified Multipette plus with concentrated acids (like 70 % HNO3, 37 % HCl or 40 % HF, for example).
Is the Multipette plus resistant to toluene, petroleum, and naphtha ?Back to top
These chemicals damage the Multipette plus through contamination ( = incorrect use) and if immediate measures are not undertaken! With long-term use, damage may occur from the vapors. Short-term use (i.e. use for a couple of hours per day) will probably not cause damage to the device: the probability that no damage will occur is "very high" but unknown.
Is the Multipette plus suitable for dispensing hydrogen peroxide (H2O2)?Back to top
Combitips plus, the tips for the Multipette plus, are resistant to hydrogen peroxide. At high concentrations (30 %) and with prolonged exposure, however, hydrogen peroxide may attack the surface of the Multipette plus.
Is it possible to dispense a viscous solution at a temperature of approx. 65 °C using the Multipette plus? For example, agar into Petri dishes?Back to top
Yes, this is possible. However, it is important to be aware that the agar may set in the Combitip/plus if the solution is not dispensed quickly enough. Of course, these applications lie outside the scope of applications defined by Eppendorf, with the result that the specifications given cannot be guaranteed.
Can the Multipette plus be autoclaved?Back to top
No, it cannot be autoclaved. To disinfect the Multipette plus we recommend to wipe it over with a cloth moistened in a disinfectant such as isopropanol. Please take care that no liquid enters the device or comes onto the display. For sterile working, sterile Biopur Combitips plus must be used.
I used the "Contrade" solution to decontaminate my Multipette. Can I also use this solution for the Multipette plus?Back to top
Since we do not know what the composition of this solution is we are unfortunately unable to answer this question. To disinfect a Multipette we recommend the use of 60 % isopropanol. Please take care that no solution enters the Multipette or comes onto the display.
Can the Multipette plus be cleaned with 50 % bleach solution?Back to top
No. As the bleaching agent leads to oxidation, this would impair the electronics of the Multipette plus.
Can the Multipette plus be adjusted by the user?Back to top
The Multipette plus can only be tested by electronic methods. In the event of any problems with the multipette, it should be sent to the appropriate Eppendorf service partner or the Eppendorf Marketing office for testing.
Can the Multipette plus be used to fill a MTP?Back to top
Yes, but it must be dispensed very carefully so that no liquid splashes out.
Is it possible to put a battery other than the one we supply in the Multipette plus?Back to top
No, only our battery (4980.215.003) can be used. One reason for this is excessive current protection, for example.
Is it possible to dispense 2 µl of water with the Multipette plus as a free jet?Back to top
Yes, this is possible.
Does a Combitip always have to be filled with the total volume?Back to top
No, the Multipette can also be used with a Combitip that has not been completely filled. In this case please bear in mind that the first dispensing step has to be discarded!
What is the warranty period for the Multipette plus?Back to top
The warranty period for the Multipette plus is two years from the day of purchase.
Where can I find the batch number / lot number on the Multipette plus?Back to top
The batch number is engraved directly under the dispensing lever or in the battery chamber.
What is the filter in Easypet made of?Back to top
"Filter 0.2µm; housing PP / membrane PTFE; Filter 045 µm; housing PVC / membrane PTFE"
Can membrane filters with a pore width other than 0.45 µm be used in Easypet?Back to top
"Yes, pore widths of 0.3 µm and 0.2 µm may also be used. This has only a minimal effect on aspirating and dispensing speeds. When purchasing, please note the shape of the filter connections; double-sided Male Luer Slip (MLS)."
Is Easypet filter hydrophobic?Back to top
Yes. The Easypet filter is made of PTFE (polytetrafluorethylene) and is hydrophobic.
The pipette in Easypet is leaking. What is the reason for this?Back to top
Please make certain that the pipette is pushed far enough into the adapter of Easypet. It could be the case that the adapter or the pipette is damaged.
The pipette does not fit tightly onto Easypet. What might be the reason for this?Back to top
Please check whether the adapter is damaged in any way. It could be the case that the pipette isn't pushed far enough into the adapter.
What is a possible reason for reduced suction capacity of Easypet?Back to top
Reduced suction capacity may be caused by a wetted membrane filter or a discharged battery.
Is Easypet autoclavable?Back to top
The nose cone and the adapters are autoclavable.
Is it possible to continue working with the power unit when the battery of Easypet is flat?Back to top
Yes. The device is even recharged during the pipetting process.
Can the Easypet battery be recharged at any time?Back to top
In everyday operation, the battery should not be recharged until the charging-control display has lit up. The remaining charge is then approximately 15 %.
Which batteries are used in Easypet?Back to top
Nickel-cadmium batteries are used in Easypet.
How long does it take to recharge a completely flat battery of Easypet?Back to top
It takes 12 hours.
How big is the capacity of the fully charged Easypet battery?Back to top
A fully charged battery can be used for approximately 7 hours.
How long is the life of the Easypet batteries?Back to top
Up to 500 charging cycles can be carried out when charging is carried out according to instructions.
May primary-cell batteries also be used to power the Easypet?Back to top
No. However, there are also no batteries with the dimensions of the 3 stipulated batteries.
Can 60°C liquids be dispensed with Easypet?Back to top
Easypet can be used for liquids at this temperature, incl. silicone adapter and filter.
Is the Easypet resistant to methanol, isopropanol or acetonitrile?Back to top
The 0.45 µm filter installed in Easypet is not resistant to the named reagents. Please replace the filter with a new 0.2 µm filter, which is resistant to the named solutions.
Is the Easypet housing resistant to UV irradiation?Back to top
Yes. However, high UV doses may lead to slight discoloration of the material.
For pipetting using Easypet, which liquids should be regarded as critical?Back to top
Liquids which give off vapors that attack silicon, NBR, ABS (Acryl Nitrile-Butadene-Styrol-Copolymer), POM (Polyoxymethylene) or PVDF (Polyvinylidenfluoride).
What is the difference of Easypet between "flow out "and "blow out"?Back to top
"Flow out: press bottom button without activating the pump. Dispensing speed is regulated by the varying strength of the pressure applied by the finger. Blow out: push bottom button in completely. The pump switches on and the liquid is blown out. Dispensing speed is set on the setting wheel (see operating instructions Figs. 1 - 7)."
How many dispensing cycles can be carried out with Easypet for 25 ml volume?Back to top
This depends on the dispensing technique used. For liquid dispensing without a pump, it is possible to carry out 2,000 cycles. With a pump, only 650 are possible.
How much does Easypet weigh?Back to top
It weighs 190 g.
How is the wall holder for Easypet fastened to the wall?Back to top
The wall holder has a Velcro strip that is pressed onto the wall after the protective film has been removed. The wall holder can be pulled off sideways from the Velcro.
Where is the serial number on Easypet?Back to top
The serial number is affixed to the edge of the rechargeable battery compartment and is visible only once the cover has been removed.
Which power supply units have to be used for onefold and fourfold charging stand of Research pro (in UK)?Back to top
For both charging stand the same power supply unit with 7,5 V and 800 mA is to be used. The order no. is: 0013 613.370.
What are the specifications and order numbers for the charging adapter and charging stand for the Research pro?Back to top
Charging adapter:
- Order no.: 4860 804.005, - 9 Volt, - 200 mA

Single charging stand:
- Order no.: 4860 000.267 with country declaration (from II/2001: 4860 200.835)
- 9 volt has changed, the mains adapter for the charging stand is always the same: (7.5 V, 800 mA).
- 200 mA

Fourfold charging stand:
- Order no.: 4860 000.860 with country declaration (from II/2001 4860 200.932) - 7.5 volt, - 800 mA
What is the order number for the rechargeable batteries for the Research pro?Back to top
The order number for the nickel-metal hydride rechargeable batteries is 4860 501.002
On the Research pro, various speeds can be programmed for aspirating and dispensing. To which speed do the settings selected via "bars" correspond?Back to top
It is not possible to say. The settings do not increase speeds in a linear ratio, this is a non-linear curve. However, it is important to mention that the lowest speed for 10 and 100 µl is extremely low, as these volumes are frequently used to load gels. See operating instructions, Chapter 5.2.
Is it possible to limit total volume on the Research pro?Back to top
Yes, this is possible. For example, it is important if you are intending working with Filtertips. The volume limitation you can find in the operating manual, sec. 5.11.
Can the acoustic acknowledgement on the Research pro be switched off?Back to top
Ja. Siehe dazu Bedienungsanleitung Kap. 5.11, Geräteparameter.
What volumes are used for rinsing with the RNS setting?Back to top
The RNS option = Rinse means pipetting with subsequent rinse feed. Rinse feed is recommended for volumes < 10 µl. and is suitable for larger volumes when mixing the dispensing volume and the prescribed liquid. The setting "max. speed" is often recommendable. Feed rinsing or mixing is always carried out with the previously set dispensing volume.
How can I prevent Research pro parameters from being accidentally altered?Back to top
In der Programmebene kann ein kompletter Ablauf mit Volumen, Option und Geschwindigkeiten gespeichert werden. Nach Abschluss der Programmierung kann der Ablauf nicht mehr durch einfaches Betätigen der Tasten geändert werden.
Are the mixing characteristics of a single-channel Research pro pipette 20 - 300 µl identical to those of an 8-channel Research pro pipette in microtiter plates?Back to top
Compared to the multi-channel pipette, the single-channel Research pro 20 - 300 µl pipette has slight differences at the slowest (for gel loading) and fastest speeds. However, this has no effect on the "Mix" function.
In order to carry out a 1:10 dilution with a 1000 µl Research pro pipette, what are the lowest possible volumes and what are the largest?Back to top
In this case the lowest possible volumes are 50 µl for samples and 450 µl for diluent. The largest volumes are 100 µl for sample and 900 µl for diluent.
How long does it take to aspirate 5 ml with Research pro?Back to top
Aspirating 5 ml water at the fastest speed takes 1.25 sec.
In the dispensing mode using Filtertips liquid is aspirated into the filter.Back to top
In this mode the volume must be restricted. See operating manual 5.11. - volume restriction for RP. These specifications apply also for dispensing with filtertips.
Can the Research pro be put in the pipette carousel?Back to top
No, the Research pro does not fit in the pipette carousel, only in the charging stand designed for it.
Can the Research pro be sprayed with disinfectant spray to disinfect it?Back to top
No. This could result in moisture getting into electronic components. The top part may only be wiped with a damp cloth. The bottom part can be sterilized. See operating instructions chapters 6.1 and 6.2.
Is your Research pro stable to UV? I would like to leave the pipette in my PCT Laminar Flow during sterilization with UV light.Back to top
The Research pro pipette is stable to UV. In the event of prolonged irradiation with UV light, material discolorations may occur, but these do not affect the proper function of the pipette.
Are specific service intervals prescribed for the Research pro pipette?Back to top
No.
Is the Varispenser resistant to dibutylamine?Back to top
As dibutylamine is very similar to ammonium, the Varispenser is suitable here.
Are old Varispenser models (from 1997) autoclavable?Back to top
Yes.
How chemically resistant is the Varispenser?Back to top
Eppendorf UserGuide no. 17 contains a list of chemical stability. We are happy to send you this list upon request.
When dispensing HCl and nitric acid, i.e. chemicals to which the Varispenser should be resistant according to the chemical resistance list , the solutions become discolored during dispensing. What is this due to?Back to top
Please check whether the acids contain contamination. Possibly there were still residues in the Varispenser with previous cleaning.
Is the Varispenser resistant to morpholine (tetrahydro-1,4-oxazine)?Back to top
"Yes. Due to the hygroscopic properties of morpholine, please use the drying tube (4960 851.00). The drying tube should be filled with dried calcium carbonate. "
Is the Varispenser plus suited for dispensing 100% acetic acid (glacial acetic acid)?Back to top
Yes. 100% acetic acid can be dispensed with the Varispenser.
Is the sealing ring of the Varispenser resistant to acetonitrile?Back to top
The silicone of the sealing ring may be attacked after prolonged contact with acetonitrile. However, this has no effect on the precision of dispensing.
Is it possible to dispense crude oil using Varispenser?Back to top
The Varispenser is chemically resistant to crude oil. Difficulties may be caused by the viscosity, depending on the composition and temperature of the crude oil. It is thus necessary to work extremely slowly, and more effort is required on the part of the user.
Can the Varispenser/plus be used to dispense a conc. sulfuric acid which contains potassium bichromate and silver sulfate?Back to top
Yes, you can use the Varispenser/plus for this application.
Can the Varispenser be used to dispense methyl butyl ether?Back to top
"Yes, the Varispenser can be used for this. Methyl butyl ether is highly flammable! Warning: follow safety information!"
Can the Varispenser be used to dispense dibutylamine?Back to top
Dibutylamine is very similar to ammonia. The Varispenser is resistant to dibutylamine.
Can iodine solution be dispensed using Eppendorf Varispensers?Back to top
Yes, the Varispensers are not chemically attacked by iodine solution. However, iodine solution in high concentrations may precipitate and block valves.
Can iodine solution be dispensed using Eppendorf Varispensers?Back to top
Yes, the Varispensers are not chemically attacked by iodine solution. However, iodine solution in high concentrations may precipitate and block valves.
Can propanol be used in the Varispenser?Back to top
Yes. The Varispenser is resistant to propanol. Since propanol has a low vapor pressure, it may escape through the discharge tube. We therefore recommend precooling the instrument.
Can 0.1 n butylamine and ethyl acetate be used in the Varispenser?Back to top
Although neither 0,1 N butylamine nor ethyl acetate were tested explicitly, it should be possible to use them.
During the dispensing process, does the liquid come into contact with any metal components of the Varispenser/plus?Back to top
Yes. The spring system of the spring-loaded platinum-iridium valve ball comes into contact with the liquid during dispensing.
I would like to distribute liquid agar onto petri dishes with the Varispenser. How hot can the agar be for this?Back to top
"Varispensers are measurement devices for which the guaranteed accuracy, precision or error limits only apply in a restricted temperature range of 15 - 40 °C (conforming to DIN 12650). Applications with liquids outside this temperature range can only be carried out at the user's own risk. At higher temperatures up to 60°C the plastic materials PTFE and polypropylene will be fully chemically resistant, but mechanically they will become slightly softer. Therefore the Varispenser may only be handled with a moderate use of force. When hot agar is aspirated out of the bottle, cooling will take place in the cold Varispenser. Since agar becomes much firmer at ca. 35 °C, blockage can easily occur. In any case immediate cleaning will be required, in particular of the valve. As an alternative the Varipenser as a whole can be warmed at 60 °C before it is used. We have no data for dispensing agar at 55 °C."
Is it possible to use the Varispenser to dispense agarose gels at approx. 90 °C?Back to top
This is not recommended, as the gel goes cold and blocks the valves.
Is it possible to autoclave the Varispenser in combination with a full flask?Back to top
We cannot recommend this application as we have not tested it thoroughly. It is possible that vapors or splashes of the solution might damage the Varispenser on heating. It is furthermore impossible to ensure that the Varispenser is successfully sterilized, as even if it is only loosely on the flask, sufficient hot steam can probably not penetrate it.
What do you recommend with regard to sterile operation of Varispenser/Varispenser plus after the dispensing system has been autoclaved?Back to top
To guarantee sterile operation of Varispenser / Varispenser plus, we recommend inserting a membrane filter into the cone opening on the base of the device. This prevents the autoclaved system from coming into contact with non-sterile ambient air. Sterile PTA membrane filters (0.45 µm) are available from us under the order no. 4420 803.007.
Has the Varispenser to be checked after autoclaving?Back to top
The Varispenser should be checked for leakproofness and function after approximately 20 autoclavings. Note: The Varispenser may not be taken apart for autoclaving.
Is it possible to work in a sterile and pyrogene-free fashion with the Varispenser?Back to top
Working sterile is no problem. The Varispenser is autoclavable. The air sucked into the supply bottle can either be filtered through a dry tube filled with silica gel, for example, or a membrane filter can be inserted into the cone opening of the device base. Pyrogene-free work cannot be guaranteed.
What is the sealing ring of the Varispenser made of?Back to top
The sealing ring is made of silicone (covered with a PTFE washer).
Does the telescopic filling tube contain phthalates?Back to top
The telescopic filling tube is made of PTFE and does not contain any phthalates.
Is the Varispenser/plus free from phthalate?Back to top
Yes.
Are longer discharge tubes available for the Varispenser?Back to top
"Yes. They can be ordered under the name ""discharge tube"" - order number 4960 830.003 for the 2.5 - 10 ml Varispenser and order number 4960 831.000 for the 25 - 100 ml variant."
Is it possible when dispensing a solution with the Varispenser, to simultaneously perform sterile filtration?Back to top
No, that is not possible. For this application an attachment would have to be screwed onto the discharge tube at the front, something which is not possible with our Varispensers.
Which adapter has to be used when Alsever's solution is to be dispensed with a Varispenser?Back to top
An absolutely normal PP adapter can be used as Alsever's solution is harmless; it is used as anticoagulant for the storage of test erythrocytes. Content of solution: 2.05% glucose, 0.42% NaCl, 0.8% trisodium citrate, 0.055% citric acid in dist. water.
Which adapter has to be used when Alsever's solution is to be dispensed with a Varispenser?Back to top
An absolutely normal PP adapter can be used as Alsever's solution is harmless; it is used as anticoagulant for the storage of test erythrocytes. Content of solution: 2.05% glucose, 0.42% NaCl, 0.8% trisodium citrate, 0.055% citric acid in dist. water.
Which Varispenser adapter fits on a 2.5 L Merck bottle?Back to top
For the Varispenser/Varispenser plus 0.5-2.5 ml //1-5 ml // 2-10 ml the adapter order no. 4960 800.066 (thread 32->38 mm) will fit, and for the Varispenser/Varispenser plus 5-25 ml // 10-50 ml // 20-100 ml the adapter order no. 4960 800.155 (thread 45->38 mm).
Which Varispenser adapter fits on a 2.5 L Merck bottle?Back to top
For the Varispenser/Varispenser plus 0.5-2.5 ml //1-5 ml // 2-10 ml the adapter order no. 4960 800.066 (thread 32->38 mm) will fit, and for the Varispenser/Varispenser plus 5-25 ml // 10-50 ml // 20-100 ml the adapter order no. 4960 800.155 (thread 45->38 mm).
How can I attach a dry tube to the varispenser?Back to top
In order to attach a dry tube the air vent cup has to be taken away (e.g.using a screw driver).
Is it possible to dispense 45 % sodium hydroxide solution using the Top Buret?Back to top
Yes, this is possible. The Top Buret has both the chemical resistance and the relevant dispensing characteristics for this task.
What is the difference between a TopBuret and a dispenser?Back to top
"A dispenser, such as the Eppendorf Varispenser, delivers a preset volume. A reciprocating pump is used to draw up the required volume and deliver it at once. This process is particularly suitable for identical volumes which are dispensed frequently. With a TopBuret an unknown volume is delivered. With analytical procedures such as the determination of a pH value or titration, liquid is supplied until the required effect occurs. The quantity of liquid delivered is then read off at the burette. During dispensing the liquid is not delivered from a reservoir but is supplied continuously from the bottle."
What is the difference between a TopBuret and a dispenser?Back to top
A dispenser, such as the Eppendorf Varispenser, delivers a preset volume. A reciprocating pump is used to draw up the required volume and deliver it at once. This process is particularly suitable for identical volumes which are dispensed frequently. With a TopBuret an unknown volume is delivered. With analytical procedures such as the determination of a pH value or titration, liquid is supplied until the required effect occurs. The quantity of liquid delivered is then read off at the burette. During dispensing the liquid is not delivered from a reservoir but is supplied continuously from the bottle.
Does the display of Top Buret inform users in advance when the battery has to be replaced?Back to top
Yes. If the voltage is too low (or if the battery is flat), a battery symbol lights up in top left of the LCD. The battery should then be changed.
Does the display of Top Buret inform users in advance when the battery has to be replaced?Back to top
Yes. If the voltage is too low (or if the battery is flat), a battery symbol lights up in top left of the LCD. The battery should then be changed.
What is the difference between Top Buret M and Top Buret H?Back to top
The difference is the amount of liquid that can be dispensed by turning the dispensing wheel one revolution. It is possible to dispense 2.5 ml per revolution with Top Buret M, and 5 ml per revolution with Top Buret H.
What is the difference between Top Buret M and Top Buret H?Back to top
The difference is the amount of liquid that can be dispensed by turning the dispensing wheel one revolution. It is possible to dispense 2.5 ml per revolution with Top Buret M, and 5 ml per revolution with Top Buret H.
What is the maximum volume dispensed pro revolution with the Top Buret M and Top Buret H?Back to top
The maximum volume pro time unit that can be dispensed (limited by the flow resistance) is 1.25 ml/sec for the TopBuret M and 2.5 ml/sec for the TopBuret H, since one revolution should not be faster than 2 sec for reasons of accuracy. 2.5 ml/revolution can be dispensed with the TopBuret M and 5 ml/revolution for the TopBuret H.
What is the maximum volume dispensed pro revolution with the Top Buret M and Top Buret H?Back to top
The maximum volume pro time unit that can be dispensed (limited by the flow resistance) is 1.25 ml/sec for the TopBuret M and 2.5 ml/sec for the TopBuret H, since one revolution should not be faster than 2 sec for reasons of accuracy. 2.5 ml/revolution can be dispensed with the TopBuret M and 5 ml/revolution for the TopBuret H.
Is the Top Buret free from phthalate?Back to top
Yes.
Is the Top Buret free from phthalate?Back to top
Yes.
Can the telescopic filling tube of the Top Buret be autoclaved?Back to top
The device as a whole cannot be autoclaved, but the telescopic filling tube made of PTFE can be autoclaved up to the permitted temperature of 121 °C. It is important not to separate the two parts of the tube for autoclaving and to wait for the tube to cool down completely before inserting it back in the Top Buret.
Can the telescopic filling tube of the Top Buret be autoclaved?Back to top
The device as a whole cannot be autoclaved, but the telescopic filling tube made of PTFE can be autoclaved up to the permitted temperature of 121 °C. It is important not to separate the two parts of the tube for autoclaving and to wait for the tube to cool down completely before inserting it back in the Top Buret.
Is Top Buret supplied with a calibration certificate?Back to top
Yes. This certificate is on the back page of the operating manual.
Is Top Buret supplied with a calibration certificate?Back to top
Yes. This certificate is on the back page of the operating manual.
How chemically resistant is the Top Buret?Back to top
Eppendorf UserGuide No.17 contains a list of chemical stability. We are happy to send you this list upon request. Also you can download this UserGuide no. 17 from our homepage.
How chemically resistant is the Top Buret?Back to top
Eppendorf Application no. 6 (3/95) contains a list of chemical stability. We are happy to send you this list upon request.
Can the Top Buret be used to dispense hydrofluoric acid?Back to top
No
Can the Top Buret be used for EDTA?Back to top
Yes
Can the Top Buret be used for EDTA?Back to top
Yes.
Can the TopBuret be used for 0.1 n butylamine and ethyl acetate?Back to top
Although neither 0,1 N butylamine nor ethyl acetate were tested explicitly, it should be possible to use them.
Can the TopBuret be used for 0.1 n butylamine and ethyl acetate?Back to top
Although neither 0,1 N butylamine nor ethyl acetate were tested explicitly, it should be possible to use them.
Can I titrate petroleum ether using the Top Buret?Back to top
Yes. Please use our PTFE adapter to do so.
Can I titrate petroleum ether using the Top Buret?Back to top
Yes. Please use our PTFE adapter to do so.
Are the Multipettes autoclavable?Back to top
No. To disinfect the Multipettes, we recommend wiping the device with a cloth soaked in disinfectant (e.g. isopropanol). When doing so, please ensure that no liquid enters the device or the display. Sterility can only be guaranteed by the use of sterile Biopur Combitips plus.
Are the Multipettes resistant to acetonitrile?Back to top
No. A very cautious dispensing is in fact possible. But the display must not get in touch with the chemical. Direct contact of the multipette housing with acetonitrile can lead to damage and discoloration of the housing material.
Why does the Multipette stream / Xstream have better values for random error (imprecision) than the Multipette plus?Back to top
The Multipette stream / Xstream works with an even reproducible rhythm during pipetting. This has a positive effect on the random error (imprecision).
Can the Multipette stream / Xstream be used in the cold room?Back to top
The Multipette stream / Xstream can be used in the cold room up to 5 °C. Please note that the technical data with respect to imprecision and inaccuracy only apply to the temperature range 20 - 25 °C.
What is the difference in between Multipette stream and Multipette Xstream?Back to top
The Multipette stream features the functions dispensing, automatic dispensing and pipetting. The Multipette Xstream includes additional features sequential dispensing, aspiration and titration. Both repeater use identical Combitips plus.
Is it possible to differentiate the speed of ejecting?Back to top
Yes. The dispensing speed as well as the aspirating speed can be set in 10 different steps.
What are the main features of the Eppendorf Research plus?Back to top
Main features are: very low weight, spring loaded tip cone (exception: 5 mL and 10 mL Research plus) which leads to an easy and homogeneous tip attachment even when working with a multi-channel pipette and thus, to very low operation forces and finally, an easy adjustment by the user. In addition, the Research plus shows a very good accuracy and precision, is fully autoclavable at 121 °C, 1 bar for 20 min, features excellent chemical resistance and has an adjustment display offering optical control if an adjustment of the pipette has been performed.
In which sizes is the Eppendorf Research plus available?Back to top
The Research plus is available as fixed-volume pipettes, adjustable pipettes and as 8-channel and 12-channel pipettes (with adjustable volumes). Besides the present volume range of our Research Pipettes, the Research plus is offered in the following additional sizes: Fixed-volume pipettes: 10 µL pipette for pipette tips 0.1-20 µL, 20 µL pipette for pipette tips 0.5-20 µL L and 200 µL pipette for pipette tips 2-200 µL. Adjustable pipettes: 2-20 µL pipette for pipette tips 0.5-20 µL L, 30-300 µL pipette for pipette tips 20-300 µL. These new models feature an even higher precision due to a smaller air-cushion in the pipette tip compared to tips with higher volumes. For detailed information on the different model sizes, please check the ordering information Research plus (http://www.eppendorf.de/int/index.php?sitemap=2.1&pb=49f30398a74e856f&action=products&contentid=1&catalognode=28831&page=15)
Is the Research plus resistent to concentrated acids?Back to top
Yes. Please notice that the usage of aggressive chemicals over a longer period of time will reduce the life span of the pipette.
Is a gravimetric test necessary after resetting the adjustment display to "0"?Back to top
From a technical standpoint, no. Only for certified laboratories, a gravimetric test might be necessary for documentation purposes.
Is accuracy (systematic error) affected if the Research plus multi-channel pipette is not fully attached with tips or if individual channels of the pipette are removed?Back to top
It does not affect the accuracy of pipetting if the Research plus multi-channel pipette is not fully attached with tips or if individual channels are removed.
Is the Research plus compatible with hydrofluoric acid?Back to top
Yes. Please notice that the usage of aggressive chemicals like hydrofluoric acid over a longer period of time will reduce the life span of the pipette.
Is the Research plus compatible with hydrochloric acid?Back to top
Yes. Please notice that the usage of aggressive chemicals like hydrochloric acid over a longer period of time will reduce the life span of the pipette.
How many overnight cycles or total hours of UV irradiation can the Research plus withstand before any discoloration or change of the material will be visible?Back to top
We tested UV radiation over a time period of 165 hours of continuos radiation and under very intense conditions. There were no visible discoloration or changes in the material.
Is it necessary to re-grease the piston of the pipette after autoclaving?Back to top
No, it is not necessary.
Can the Research plus be autoclaved if the locking ring is installed to deactivate the spring loading?Back to top
Yes. The locking ring is made of PPS (polyphenylene sulfide) and therefore autoclavable (121 °C, 1 bar, 20 min).
Is the Research plus compatible with sodium hydroxide (>10 %)?Back to top
Yes.
Is the Research plus compatible with 65 % nitric acid?Back to top
Yes. Please notice that the usage of aggressive chemicals like nitric acid over a longer period of time will reduce the life span of the pipette.
When do I have to lubricate the piston of a Research plus pipette?Back to top
If the pipette is contaminated with a liquid which enters the pipette's internal parts, the user will have to disassemble the lower part, clean the piston and the nose cone . In this case, the grease is removed from the piston and the piston needs to be regreased before reassembly. To do so, we recommend to use our pipette grease (1 g, order no. 0013 063.010).
Do I need to disassemble the Research plus before autoclaving?Back to top
No. It can be autoclaved in one piece (121 °C, 1 bar, 20 min).
What are the settings of the Research plus pipette for liquids of different viscosities or specific densities?Back to top
The user manual of the Research plus mentions specific settings for some volumes of the most common liquid classes. These values are for orientation only as the systematic and random error are affected by the mode of operation, the tip used and other factors like the temperature. It is essential to check these data according to your own work method.
If my Research plus deviates significantly from the limit values, how can I find out whether this is a measuring error or a problem with the pipette?Back to top
We recommend to dismantle the pipette into its individual parts (see operating instructions) and to clean these. Afterwards calibrate your pipette following the instructions given in our SOP. Values which deviate significantly from the limit value should now no longer occur. However, if there is no contamination, please contact your local eppendorf partner for service of your pipette.
Will water vapor enter into the pipette while it is being autoclaved, causing water vapor to bead up on the inside of the numerical volume setting display?Back to top
Vapor will penetrate the inside of the pipette during autoclaving but this will not damage anything. We tested our pipettes with 175 autoclaving cycles (121 °C, 1 bar, 20 min). The number of respective tests chosen corresponds to an average of 5 years of use.
Can the Research plus be washed with sodium hypochlorite for disinfection?Back to top
Yes. The outside of the tip cone and ejector sleeve can be wiped with 4 % sodium hypochlorite solution. After the exposure time of the sodium hypochlorite solution has elapsed, remove thoroughly with demineralized water.
In part 3 of the operating manual of the Research plus you recommend to adjust the volume setting from a higher value to a lower value. If required, the user should turn the value beyond the required valued and than back again. What is the reason for such a recommendation?Back to top
For technical reasons, the results are generally more precise when a volume setting is carried out from a higher down to a lower value. This is valid for all manual pipettes.
Are any O-rings or any other type of rubber gaskets present on the insides of the single-channel Research plus?Back to top
There are no single O-rings or other separate parts inside. All parts are integrated into the piston. Only the lower parts of the multi-channel Research plus pipettes are equipped with O-rings.
How should contaminations on the outside of the Research plus be removed?Back to top
We recommend to wet a cloth with water or 70% isopropanol and to remove the contamination.
How should disinfection of the Research plus be performed?Back to top
Wipe off the outer surface with disinfectant, DNA/RNA decontamination agent or 70 % isopropanol. Alternatively wipe the outside of the tip cone and ejector sleeve with 4 % sodium hypochlorite solution. After the exposure time of the sodium hypochlorite solution has elapsed, remove thoroughly with demineralized water. Alternatively the Research plus may be temporarily subjected to UV light under a sterile bench.Here we recommend the use of a Hg-lamp, 254 nm, 30 W. The distance between lamp and pipette should be approx. 60 cm.
What information is available through the adjustment display of the Research plus?Back to top
As each Research plus pipette has been calibrated and adjusted before delivery, the adjustment display shows "0". As soon as the adjustment is changed by the user, the reading on the display will be changed, too. Therefore, the adjustment display provides optical control if a pipette has been adjusted to another volume.
What do I have to observe regarding maintenance and cleaning of the Research plus?Back to top
The Research plus pipettes are easy to clean. Only the lower part should be cleaned on a regular basis, in accordance with the frequency of use. The lower part of the single-channel and multi-channel Research plus pipettes can be removed easily as described in the operating manual of the Research plus or in our Application Note 198. (http://www.eppendorf.de/int/index.php?sitemap=4.1&pb=f69dc5897412b7d4&action=support&contentid=1&catalognode=67026&productpage=7)
When should the spring loading of the single-channel Research plus pipettes be deactivated?Back to top
For dispensing tasks in which a pipette tip is used over a long time or is slightly bended, it can be helpful to deactivate the spring loading of the tip cone by installing the locking ring. This can also be helpful for pipette tips which are not designed for the Eppendorf pipette cones.
Can the Xplorer be autoclaved, and how often?Back to top
"The lower part of the Xplorer can be autoclaved. 175 autoclaving cycles (121 °C, 1 bar, 20 min.) were tested. The number of the corresponding tests corresponds to an average 5-year use of the pipette."
Is the Xplorer resistant to solvents?Back to top
"Yes, the Xplorer is resistant to solvents. Only the display cannot come into contact with the solvent."
Can the Xplorer be used to dispense acids?Back to top
"Yes, acids can be dispensed with the Xplorer. But their higher density must be taken into consideration and the Xplorer should be adjusted to the changed physical data in the ""Options"" operating mode."
Can the Xplorer be readjusted?Back to top
"Yes, there are several options for adjusting the pipette in the Options operating mode, e.g. to ethanol 75 %25 or gylcerol 50 %25. Furthermore, individual adjustments are possible, as 1-point, 2-point or 3-point settings."
Which volumes are used for mixing in the "Pipetting and mixing" function?Back to top
In the "Pipetting and mixing" operating mode, the mixing volume can be defined independent from the filling volume.
Can the acustic feedback be turned off for the Xplorer?Back to top
Yes, the volume of the acustic feedback can be set to the levels 0-8 in the Options operating mode.
How can accidental parameter changes be prevented?Back to top
"A complete run with volume, speed, etc. can be saved at the program level. After exiting the program level, the run can no longer be changed just by pressing the keys. "
"Various speeds can be selected with the Xplorer. What speeds do the settings 1-8 represent?"Back to top
This is independent from the aspiration volume. Please contact the Application Hotline at www.support@eppendorf.com if you have any further questions.
How long does it take the Research pro to aspirate 10 ml?Back to top
Based on a speed level between min. 2.6 S (Step 1) and max. 12 S (Step 8).
Is the Xplorer UV-stable?Back to top
"The Xplorer is UV-stable. Longer periods of irradiation can lead to very minimal material discoloration that does not have any effect on functionality."
Does the technical data also apply to the Dispensing operating mode?Back to top
"The Xplorer technical data is only valid for pipetting. Conformity must be achieved for this operating mode. For piston-stroke pipettes, there are no requirements for dispensing accuracy according to EN ISO 8655."
Can the aspiration volume be limited?Back to top
Yes, a volume limit can be defined in the "Options" operating mode.
"What charging possibilities are available for the Xplorer?"Back to top
"The Xplorer can be charged using the power supply included in the accessories or the optionally available charging stand or charging carousel. One Xplorer can be charged with the charging stand and four with the charging carousel. A single-channel or multi-channel Xplorer can be attached to a charging shell."
Can the Xplorer also be charged in Multipette charging stands?Back to top
"No, the Xplorer cannot be charged in the Multipette charging stand. But the charging shells of the Xplorer charging stand can be exchanged. A charging shell for a Multipette stream/Xstream can be used instead of a charging shell for an Xplorer. "
How long is the service life of the battery?Back to top
The li-ion battery features high energy density. Its usable service life is several years; but this is strongly dependent on usage and storage conditions.
Can the battery be reordered?Back to top
Yes the battery can be individually ordered by customers as a spare part, or reordered.
During gel loading, how can I prevent liquid from spraying out of the gel pouches during dispensing?Back to top
Due to the reduction in dispensing speed and additional vacuums of the Blow out, the sample can be accurately dispensed in the gel-slots. The enormous synchronization of the Xplorer motor also achieves very good results. In the operating mode "Pipetting and mixing P/M," the sample is automatically mixed with the preparation after dispensing. The mixing cycles and mixing volume can be individually defined for this.
Can small volumes be mixed with each other during the preparation or liquids in the micro test plate?Back to top
In the operating mode "Pipetting and mixing P/M," the sample is automatically mixed with the preparation after dispensing. The mixing cycles and mixing volume can be individually defined for this.
Can small volumes be mixed with each other during the preparation or liquids in the micro test plate?Back to top
In the operating mode "Pipetting and mixing P/M," the sample is automatically mixed with the preparation after dispensing. The mixing cycles and mixing volume can be individually defined for this.
Can I precisely dispense liquids such as ethanol or glycerol with the Xplorer?Back to top
On the Xplorer, the pipette can be adjusted to different liquids or geographic heights using 1, 2 or 3-point adjustment, taking into account the corresponding density and associated scale results. The setting for ethanol 75 %25 or glycerol 50 %25 is completed using an internally determined factor that takes into account the density.
Can I precisely dispense liquids such as ethanol or glycerol with the Xplorer?Back to top
"On the Xplorer, the pipette can be adjusted to different liquids or geographic heights using 1, 2 or 3-point adjustment, taking into account the corresponding density and associated scale results. The setting for ethanol 75 %25 or glycerol 50 %25 is completed using an internally determined factor that takes into account the density. "
 
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