Can I cultivate static cultures or agar plates etc. in parallel to shaking?
Yes, an optional static shelf can be ordered separately. It provides the ability to cultivate non shaken cultures in parallel of shaking procedures. The adjustable shelf can be installed and removed by the user easily. With the static shelf installed the maximum Erlenmeyer flask size is limited to 1 Liter Erlenmeyer or 2.8 / 3 L Fernbach.
Is the S44i equipped with a memory function in case of power failure?
Yes, in the event of a power failure, the S44i is equipped with an automatic restart function. The shaker will begin to operate at its last entered operating parameters. The timepoint and event of power failure can be recalled in the eventlog.
Where can I find license information about software components of the Innova S44i?
The software included in the Innova S44i contains copyrighted software that is licensed under the GPL. A copy of that license is included in the settings of the device under “About this Innova S44i”. You may obtain the complete corresponding source code from us for a period of three years after our last shipment of this product. Please direct your request to eppendorf@eppendorf.com. This offer is valid to anyone in receipt of this information.
Where are the sensors, the access port (for cables) and the gas sample port located in the S41i? Is there an overview of the inner chamber parts (in terms of sensors and in/outlets)?
The S41i has two temperature sensors (one on the top ceiling, one in the back wall below the platform. It has one access port in the back wall to enter cables e.g. from external sensors. It has in the back one inlet for CO2 gas and one outlet for gas sampling. Please see attached document for picture.
Cleaning/Disinfection: How should I clean/disinfect my CellXpert incubator?
The recommended disinfecting agent for use with the CellXpert incubator is a solution of 70% isopropanol (isopropyl alcohol) or ethanol and 30% sterile distilled water. Carefully follow the cleaning guidelines described in your user’s manual.
If you have any further questions regarding the cleaning and disinfection procedure please contact your local distributor:
www.eppendorf.com/contact.
High temperature disinfection (HTD): what is the maximum temperature that is achieved during the HTD cycle of CellXpert incubators?
The maximum temperature of the HTD cycle is 180°C (CellXpert C170i) and 140°C (CellXpert C170) respectively.
Data Export: Can I export performance data from CellXpert incubators?
The CellXpert C170i is equipped with two USB ports on the front panel for quick and easy data export. In addition, you can remotely monitor the status of your CO2 incubator within the VisioNize® lab system.
Direct Heating Advantages: I am hesitant to move from a water-jacketed incubator to a direct heat system. Why should I switch?
While water-jacketed (WJ) incubators have, in the past, been suitable for generalized cell culture, they truly are an outdated technology. WJ incubators are bulky, often taking up valuable lab space, offer less capacity in relation to that space, have lower performance and control, are difficult to maintain and do little to prevent contamination. High-temperature disinfection is also not possible in WJ designs. The direct-heat design provides an innovative solution to these issues and is ideal for culture in today’s laboratory.
Maintenance: Are there any parts which should be regularly renewed on my CellXpert?
The filter in the gas supply line should be replaced once per year.
Temperature Control: What is the temperature range for your CO2 Incubators?
The temperature on Eppendorf direct-heat incubators is 4 °C above ambient temperature to 50 °C.
Which safety measures do you recommend regarding the handling of CO2 and N2 in the laboratory?
When CO2 and/or N2 concentration in the air is too high there is a risk of suffocation. Performing a risk assessment is strongly recommended, independent of the existing national guidelines, if incubators are operated with gases. We recommend implementing measures against the identified dangers, for example:
- Measures that issue an alert when critical gas concentration is reached in the laboratory (gas detectors)
- Measures that ensure air exchange (ventilation systems) both during normal operation and when a critical gas concentration is reached in the laboratory
Can the door hinge of the CellXpert C170 and C170i be changed from left to right or vice versa?
Yes, the door hinge can be changed directly in your laboratory.
Where can I find license information about software components of CellXpert C170i?
The software included in CellXpert C170i contains copyrighted software that is licensed under the GPL. A copy of that license is included in the settings of the device under “About this CellXpert C170i”. You may obtain the complete corresponding source code from us for a period of three years after our last shipment of this product. Please direct your request to eppendorf@eppendorf.com. This offer is valid to anyone in receipt of this information.
What does the RackScan needs to work?
The minimum installation requires the RackScan device for barcode reading, and the RackScan Analyzer software installed on a PC.
What is the PC requirement for the RackScan Analyzer software?
Components - Minimum requirements
Memory: 1 GB RAM
Processor performance: Intel core 2 duo
Operating system: Windows Vista, Windows 7, Windows 8
Connection options: 2 USB interfaces, Internet or CD drive
Hard disk capacity: 10 GB
How is the RackScan operated?
The RackScan device is connected to the PC via USB. The device can be operated using the RackScan Analyzer sotware.
How many RackScan Analyzer licenses are provided?
One software license key is provided with each RackScan device. The software license has no timeout period. Once the key is used, the installed software is then tied to the computer.
Can I install the software on multiple PCs?
Not at the same time. However, the software can be moved from one computer to another three times. Should the software need to be moved between computers for more than three times, please contact Eppendorf support.
Do I have to connect the PC with the RackScan Analyzer software to the internet?
No, internet connection is not necessary to operate the RackScan Analyzer software.
How many users can be set-up with the software?
The software can be made available to all users in the same computer it is installed on.
What is the output format(s) of the data imported from the 2D matrix code?
- Excel
- Text
- JSON
- XML
- Image
Is the RackScan Analyzer software accessible via other platforms (app; mobile, etc.)?
No, this is currently not possible.
Can I use the PC installed with the software for other applications (e.g. qPCR, sequencing software)?
Yes, it is possible to use the PC for other applications.
In what language is the RackScan Analyzer available in?
English
Is the RackScan device and software compatible with other barcoded consumables?
Yes, preconfigured local XML files of the consumables and rack (must be requested from the manufacturer) can be imported into the software.
