Eppendorf South Pacific Pty. Ltd. was established in 1999 as part of Eppendorf AG’s long-term strategic commitment to support customers and distributor partners in Australia, New Zealand and the South Pacific and become the expert partner in life science laboratories. In 2013 this commitment was reinforced by significant investments in additional staff, infrastructure and a distribution centre located near our headquarters in Sydney, Australia.
Today, we are responsible for sales, service and marketing of the entire Eppendorf premium product portfolio addressing workflows in life science laboratories. General products are available from authorised distributors and resellers in Australia and New Zealand, or may be purchased directly from Eppendorf South Pacific in Australia. Speciality products are available exclusively from Eppendorf South Pacific.
We are a team of approximately thirty professionals, working consultatively with our customers in their facilities or “behind the scenes” in the office. Most of us have a science, engineering or commercial background and every employee is an Eppendorf representative dedicated to supporting our customers. In the field, sales, applications, product management and service personnel help customers select solutions that best address their specific needs and provide comprehensive post-sales support. Internally, our calibration experts operate in a state-of-the-art facility accredited to ISO/IEC 17025. Meanwhile, customer service, logistics, marketing, finance and administration team-members provide strong support to keep customers well-informed and help ensure products and services are available efficiently.
Working for Eppendorf means being part of a professional, exciting and challenging environment with customer-focused processes, innovative technologies and premium products and services. Our mission is to help customers improve human living conditions and we develop our employees accordingly through collaborative goal-setting, investments in targeted education programs and the potential for global assignments. We seek to maintain a fun and friendly atmosphere whilst expecting open, honest and respectful communication, as well as creativity and integrity as we work together to help more customers experience what makes Eppendorf unique.