Customer information

Eppendorf has had a clear mission for 75 years: To improve people’s living conditions. The current challenges posed by the corona virus are therefore both a mission and a motivation for us: We support scientists, researchers and diagnosticians around the world in the fight against COVID-19.

To this end, we are concentrating on two main key aspects:
 

  • Ensuring the health of our globally active employees.
  • To provide laboratories with the most modern, innovative equipment and high quality consumables to develop tests to determine whether someone is infected with the corona virus and to search for vaccines and effective drugs against the corona virus.

Our primary goal is to ensure Eppendorf's production and delivery capacity for this purpose, so that the pandemic can be contained quickly and efficiently and the virus combated safely and sustainably.

Eppendorf's group-wide customer statement on COVID-19

Prezado cliente,

devido a situação com o Coronavírus em nosso país, a maior parte de nossa equipe está trabalhando de forma remota.  Solicitamos a gentileza de centralizarem o atendimento para dúvidas gerais e cotações em eppendorf@eppendorf.com.br, para  dúvida de pedidos já realizados em pedidos@eppendorf.com.br e solicitação ou acompanhamento de serviço técnico/calibração em service@eppendorf.com.br. Dessa maneira, continuamos trabalhando normalmente e seus pedidos de cotações, pedidos de compra, entrega e solicitação de serviço técnico não serão prejudicados.

Atenciosamente, Eppendorf do Brasil.