epPoints<sup>&reg;</sup>

Welcome to epPoints®!

With Eppendorf's bonus points program you can experience a great variety of fantastic rewards from the Lifestyle and Office & Lab categories as well as selected Eppendorf Products.

It´s very easy! Register your epPoints here and come closer to your favorite reward. You always have access to your collected epPoints status either via this website or will be informed via our e-mail account statement twice a year.

Keep collecting and always check for new amazing rewards!

Contact the epPoints team here

New: Collect epPoints® via the Eppendorf App!

Now it is even easier to enter your epPoints codes! On the epPoints labels you will find a QR code which you can use to easily scan your epPoints code with your mobile device (e.g. your smartphone or your tablet PC). You can use any QR code scanning app or – even easier - the Eppendorf App.

More information



Participating products

For each code you enter, you will receive up to 100 epPoints, depending on the product you bought. You can see the exact value in your myEppendorf account under "My transactions".

Automated Pipetting
epMotion MagSep Blood gDNA-Kit
epMotion MagSep Tissue gDNA-Kit
epMotion MagSep Viral DNA/RNA-Kit
epMotion Reservoir 30 mL
epMotion Reservoir 100 mL
epMotion Reservoir 195 mL
epMotion Reservoir 400 mL
epMotion Liquid Waste Tub, incl. lid

Bioprocess
BioBLU

Cell Culture and Imaging Consumables

Eppendorf Cell Culture Dishes
Eppendorf Cell Culture Flasks
Eppendorf Cell Culture Plates
Eppendorf Cell Imaging Coverglasses
Eppendorf Cell Imaging Dishes
Eppendorf Cell Imaging Plates
Eppendorf Cell Imaging Slides

Manual Liquid Handling

Biomaster
Eppendorf Top Buret

Laboratory Consumables
Combitips advanced®
ep Dualfilter T.I.P.S.®
ep Dualfilter T.I.P.S.® LoRetention
Eppendorf Conical Tubes 15 mL und 50 mL
Eppendorf Deepwell Plate 96 and 384
Eppendorf Safe-Lock Tubes
Eppendorf Sealing Mats
Eppendorf Tubes® 5.0 mL
epT.I.P.S.® LoRetention
epT.I.P.S.®
epT.I.P.S.® Motion
Flex-Tubes®
Eppendorf LoBind Tubes
Mastertip®
micro test tube 3810/3810X
Eppendorf Microloader®
Eppendorf PCR Tubes
Reagent Reservoirs / Tip-Tub
TransferTip® R / F / RP / (ES)
twin.tec® plate
twin.tec® real-time PCR plates
Eppendorf UVette®
VacuTip / VacuTip FCH
Eppendorf Varitips®
Eppendorf Vis Cuvettes

Cell Manipulation
Femtotips®, Femtotip II
Piezo Drill Tip ES / Mouse ICSI

epPoints FAQ

Which products have epPoints stickers?

Nearly all Eppendorf consumables have an epPoints sticker which can be found in the product box. For a detailed overview please look at the “Participating products” section.

Nearly all Eppendorf consumables have an epPoints sticker which can be found in the product box. For a detailed overview please look at the “Participating products” section.

Consumables: 10- or 11-digit epPoints code printed on the sticker in the Eppendorf product box.

Pipette or dispenser: 12-digit registration code located on your Eppendorf Certificate.

Instrument with nameplate: 12-digit serial number placed on the nameplate.

Eppendorf µCuvette: 12-digit serial number printed on the underside of the metal box in which it is supplied.

How do I redeem epPoints codes?

Simply remove the epPoints stickers from your Eppendorf product boxes and enter the code and the corresponding Eppendorf product online. To do so, please log in with your user name and password and then go to myEppendorf / epPoints. Alternatively, you can also scan the QR code with your mobile device using the Eppendorf App or a suitable QR code scanning app. In this case, you do not need to enter the code manually. epPoints codes have 10 or 11 digits and are a combination of letters and numbers. 

Will my collected epPoints expire?

The validity of epPoints is 24 months plus the time up to December 31 of the year in which you received the epPoints. The validity period starts as soon as you register the code. Example: epPoints that were credited to your account on February 01, 2019, remain valid until December 31, 2021.

How long does it take to credit the points to my account?

The epPoints will be credited to your account immediately after registration.

How can I check my epPoints status / account balance?

To check your epPoints status, log into your myEppendorf account. Your epPoints status will be displayed on the myEppendorf start page. A detailed list of your account activities can be found at myEppendorf / My transactions.

How do I redeem my collected epPoints for rewards?

The epPoints rewards shop offers you attractive rewards from different areas. However, you can only redeem your epPoints if your employer agrees to you taking part in the incentive program and to the use of rewards for personal purposes. To redeem your epPoints, log into the Eppendorf website with your user name and your password and visit the rewards shop in the myEppendorf area. Use the button to add the desired reward to your basket and follow the instructions. Then check and confirm your delivery address and submit your order. Please note that your epPoints cannot be paid out in cash and points cannot be made up with cash payments. The rewards offered may vary for each country. 

How long does it take until I receive my rewards?

Shipping rewards may take up to 8 weeks. You will receive an information e-mail from us as soon as your order has been received and another one when your rewards have been shipped.

Is redeeming my epPoints free of charge?

Redeeming your epPoints for attractive rewards and shipping are of course free of charge.

How do I register for epPoints?

To collect epPoints and to participate in the epPoints program you need a myEppendorf account. With your registration you will automatically take part in epPoints. Please note that you can only take part in epPoints if your employer agrees to you taking part in the incentive program and to the use of rewards for personal purposes.

Can I participate in the epPoints program even if my country does not participate?

Unfortunately, you cannot take part in the epPoints program if your country is not participating. You can find an overview of the participating countries in the “Participating countries” section.

Can I transfer epPoints to another account?

To consolidate two or more accounts please fill out and sign the “epPoints transfer form” (EN) and return it by fax to +49 40 538 01 257 or by email to myeppendorf@eppendorf.de. Kindly note that the previous account will be deactivated after the epPoints have been transferred.

Conditions of participation

Participating countries

Argentina
Australia
Austria
Bangladesh
Belgium
Brazil
Brunei
Bulgaria
Cambodia
Canada
China
Costa Rica
Croatia
Cyprus
Czech Republic
Denmark
Egypt
Estonia
Finland
France
Germany
Ghana
Greece
Hungary
Iceland
India
Indonesia
Ireland (Republic only)
Israel
Italy
Japan
Jordan
Kenya
Lao Peoples Democratic Republic
Latvia
Lithuania
Luxembourg
Malaysia
Malta
Mexico
Myanmar
Nepal
Netherlands
New Zealand
Norway
Oman
Pakistan
Philippines
Poland
Portugal
Puerto Rico
Qatar
Romania
Russian Federation
Saudi Arabia
Serbia
Singapore
Slovakia
Slovenia
South Africa
South Korea
Spain
Sri Lanka
Sweden
Switzerland
Taiwan
Thailand
Turkey
United Arab Emirates
United Kingdom
United States of America
Venezuela
Vietnam


* Our epPoints customer rewards program is not available in all countries. Rewards may vary by country. Availability of rewards not always guaranteed. Please register and log in to see offers in your country.