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"Clean rotor" appears on the display of my centrifuge. Do I now need to remove the rotor from the centrifuge, and, if yes, how?
This display appears every 200 centrifugation runs. For cleaning the rotor and the rotor chamber, the rotor must first be removed from the centrifuge. To do this, loosen the rotor nut by turning it counter-clockwise with the supplied rotor key. Please clean the rotor and rotor chamber only with mild cleaning agents (e.g. 70% alcohol solutions or commercially available alcoholic disinfectants).
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"Does the Centrifuge 59xx have an energy saving function?“
Yes, the ECO shut-off automatically switches off the compressor after 8 hours of non-use (standard setting) or if desired, after 1, 2 or 4 hours. The device has a stand-by button. For example, centrifuge 5920 R has an ultra low power consumption of only <2 W in stand-by mode. Further, the extraordinary high centrifuge efficiency limits the max. power consumption to 1,300 W.
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"Err 8" appears on the display. What does this mean?
The error code "Err 8" appears on the display of the centrifuge if the rotor is not screwed tight enough. Therefore check the position of the rotor.
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What is the maximum number of 15 mL conical tubes that can be centrifuged in the swing-bucket rotor A-4-38 of centrifuges 57xx?
Maximum capacity of the swing-bucket rotor A-4-38 is 8 x 15 mL conical tubes. Aerosol-tight centrifugation is only possible with 4 x 15 mL conical tubes in the swing-bucket rotor.
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A pop-up window asks me to perform a firmware update after I staretd my iPod. How can I perform the firmware update?
Performing the firmware update is mandatory when the pop-up window showed, otherwise accurate pipetting and multiple functions on the epMotion96 and 96xl are not available. A firmware update is easily done by following the steps in short protocol 27 "How to perform a firmware update on epMotion 96 and epMotion 96xl".
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After adding the sample to the Eppendorf µCuvette no liquid column could be formed. What could be the reason for this?
One reason can be, that the volume of the used sample was simply too low.
Another possibility is that after purification of DNA samples it may appear that there is still high amount of protein inside the sample. This may lead to a reduced surfaced tension of the liquid. This problem could be solved by slightly increasing the measuring volume. If solutions are containing detergent, it may appear that liquid column cannot be formed at all. In this case the sample should be measured in a cuvette (e.g. Eppendorf UVette).
Another possibility is that after purification of DNA samples it may appear that there is still high amount of protein inside the sample. This may lead to a reduced surfaced tension of the liquid. This problem could be solved by slightly increasing the measuring volume. If solutions are containing detergent, it may appear that liquid column cannot be formed at all. In this case the sample should be measured in a cuvette (e.g. Eppendorf UVette).
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Are 1.5 ml Safe-Lock micro test tubes safe for use in the food industry in Europe?
Our 1.5 ml Safe-Lock micro test tubes are suitable for use in the food industry according to the Food and Consumer Goods Legislation § 5, paragraph 1 no. 1 (food and consumer goods). Please note: The suitability of a consumer item for the intended purpose, the influence of the taste and smell of the filled goods and the conformation to limits (e.g. global migration, specific limits and further analytical requirements) must be checked with the manufacturer or user in individual cases.
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Are 1.5 ml Safe-Lock micro test tubes safe for use in the food industry in USA?
The composition of the 1.5 ml Safe-Lock micro test tubes conforms to the specifications of the FDA regulation 21 CFR § 177,1520 "Olefin polymers". Please note: The suitability of a consumer item for the intended purpose, the influence of the taste and smell of the filled goods and the conformation to limits (e.g. global migration, specific limits and further analytical requirements) must be checked with the manufacturer or user in individual cases.
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Are all mobile devices supported by VisioNize Lab Suite?
All mobile devices (iOS and Android) are supported with the VisioNize Lab Suite.
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Are all parts that I need for the connection of the FemtoJet 4i/ 4x to the Eppendorf manipulators (e.g. InjectMan 4) included in the standard accessories or are additional parts required?
The connection cable for connection FemtoJet 4i/x to the Eppendorf micromanipulators as for instance the InjectMan 4 are included in the delivery package of the micromanipulator. Connection cables to older device versions may be ordered separately, in that case please ask the Eppendorf sales specialist.
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