We hope you enjoy using your Eppendorf product.
By taking just a few minutes to register your products, you can improve your experience with Eppendorf even more.
Year-round raffles: Participate in our product registration program for a chance to win some exclusive prizes. Each registration will increase your chances of winning the first prizes. See more below!
Register your products within three months of purchase and get an additional three month warranty on centrifuges, shakers, incubators and cyclers.
Note: Depending on your country, not all promotions will be available. Check our FAQ to see which countries and products are participating.
The Contest ends on 31st December 2021.
Are you a proud owner of an Eppendorf product? Tell us why!
Register your product first and then share your story with us.
It is as simple as it sounds! Choose your preferred way.
Some products are not available in all countries (yet).
Applicable to all participating products:
- Only pipettes and dispensers produced in or after 2012 can be registered.
- Only devices with nameplate produced in or after 2008 and with one of the following serial number formats: 1234XY456789, A234XY456789, AB34XY456789 can be registered.
CellTram® 4 Air/Oil
Centrifuge - all types
Concentrator plus/Vacufuge plus
epMotion® 5070 - all types
epMotion® 5075 - all types
Eppendorf µCuvette® G1.0
Eppendorf BioPhotometer® - all types
Eppendorf BioSpectrometer® - all types
Eppendorf Easypet® 3
Eppendorf InjectMan® 4
Eppendorf InjectMan® NI2
Eppendorf Innova® S44i
Eppendorf Microdissector PPMD
Eppendorf PatchMan® NP2
Eppendorf Reference® 2
Eppendorf Research® plus
Eppendorf ThermoMixer® C
Eppendorf ThermoMixer® comfort
Eppendorf ThermoMixer® compact
Eppendorf ThermoMixer® F - all types
Eppendorf ThermoStat™ C
Eppendorf ThermoStat™ plus
Eppendorf TransferMan® - all types
Eppendorf Xplorer® plus
High-Efficiency ULT Chest Freezer
High-Efficiency ULT Upright Freezer
Innova® ULT Chest Freezer
Innova® ULT Upright Freezer
Mastercycler® ep - all types
Mastercycler® nexus - all types
Mastercycler® pro - all types
Mastercycler® X50 – all types
Multipette® - all types
New Brunswick™ Excella® - shakers, all types
New Brunswick™ Galaxy® - all types
New Brunswick™ HEF® Chest Freezer
New Brunswick™ I24/I24R
New Brunswick™ Innova® - shakers, all types
New Brunswick™ Premium Chest Freezer
New Brunswick™ S41i
Repeater® - all types
ULT Chest Freezer
ULT Upright Freezer
VisioNize pipette manager
Some products are not available in all countries (yet).
Ireland (Republic only)
Lao Peoples Democratic Republic
United Arab Emirates
United States of America
You can receive up to 100 epPoints for Product Registration depending on the device you register. You will be notified of the exact amount in a confirmation e-mail after registration. Plus, Eppendorf offers a 10% discount voucher for your next purchase in the Eppendorf eShop and extended warranty on selected devices (centrifuges, cyclers, incubators & shakers).
For list of epPoints participating countries, please check here: https://www.eppendorf.com/US-en/myeppendorf/eppoints/#accordion-c29823-3
All countries except these: Afghanistan, Angola, Bahrain,Bangladesh, Benin, Bhutan, Botswana, British Indian Ocean Territory, Brunei Darussalam, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central Africa, Chad, China, Comoros, Congo / Brazzaville, Congo / Kinshasa, Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Hong Kong, India, Indonesia, Iran, Iraq, Israel, Ivory Coast, Japan, Jordan, Kenya, Kuwait, Laos, Lebanon, Lesotho, Liberia, Libya, Macao, Madagascar, Malawi, Malaysia, Maldives, Mali, Mauritania, Mauritius, Mongolia, Mozambique, Myanmar, Namibia, Nepal, Niger, Nigeria, Oman, Pakistan, Palestine, Philippines, Qatar, Rwanda, Sao Tome and Principe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Singapore, Somalia, South Africa, South Sudan, Sri Lanka, Sudan, Swaziland, Syria, Taiwan, Tanzania, Thailand, Timor-Leste, Togo, Turkey, Uganda, United Arab Emirates, Vietnam, Western Sahara, Yemen, Zambia, Zimbabwe
All countries with an eShop checkout on the Eppendorf website:
Virgin Islands, U.S.
The additional promotional offers might vary depending on your country and particular eShop availability. All promotional offers (epPoints®, the eShop voucher and 3-month extended warranty) will be issued in the same confirmation e-mail after registration.
Immediatly after registering your product you will receive your discount voucher via e-mail. The 10% discount voucher is valid for the entire product catalog and can be redeemed for your next purchase.
The 3- month extended warranty will be issued with the same confirmation e-mail. Only selected products will be granted extended warranty: centrifuges, cyclers, incubators & shakers.
Consumable: 10- or 11-digit epPoints code printed on the sticker in the Eppendorf product box.
Pipette or dispenser: 12-digit registration code located on your Eppendorf Certificate.
Instrument with nameplate: 12-digit serial number placed on the nameplate.
Eppendorf µCuvette: 12-digit serial number printed on the underside of the metal box in which it is supplied.
You can register most Eppendorf pipettes, dispensers, instruments with nameplate and the Eppendorf µCuvette. For a detailed list, please refer to the section "Participating products".
You need a myEppendorf account to use Product Registration.
Register a myEppendorf device using the Eppendorf app
Using the Eppendorf App is the simplest and easiest way to register your Eppendorf device.
1. Open the Eppendorf App which is linked to your myEppendorf account and click on the product registration panel.
2. Scan the 2D Code Use the camera of your mobile phone to scan the 2D code located on the product. *
3. Your Product will be registered and automatically added to your instrument list
Register a myEppendorf device using the website
After logging in, you will find an entry mask here at the Product Registration page.
To register your pipette or dispenser, please enter the registration code from your Eppendorf Certificate. For the registration of an instrument with nameplate please use the serial number placed on the nameplate. For the registration of the Eppendorf µCuvette please use the serial number printed on the underside of the metal box in which it is supplied.
If you wish to register your device using the Eppendorf app, all you need is to locate and then scan the 2D-code. The 2D-code should be usually on the lower right side of the instrument or in case of the pipette in front. *
However, if you wish to register your device using the website, please note the following information:
The 2D codes are always located on the right side of the device. *
If you wish to register your pipette using the Eppendorf App you do not need to locate the registration code or serial number. Instead, all you need is to locate and then scan the 2D- code. The 2D-code is located on the device. See question above. If you wish to register your pipette using the website, then please note that the serial number is not suitable for online Product Registration of pipettes or dispensers. Should you have lost your registration code, please contact us. In most cases we can create the registration code from the serial number of the pipette or dispenser for you.
Using the Eppendorf App
If you used the Eppendorf App to scan the 2D code located on the device and received this error, please check the following point:
Using the website
If you used the website to enter serial number / registration code, then please check the following points:
Still not working? We are happy to help. Please contact us.
If you used the Eppendorf App to scan the device, then it must be, unfortunately, the case that someone has already registered the device before you, perhaps a colleague of yours. If you used the website to enter the serial number / registration code, then someone may have already registered the product before you. However, it may also be the case that you misspelled it. Therefore, please recheck your spelling. Still not working? We are happy to help. Please contact us.
When using the website to register products, after five wrong entries, this error message appears for security reasons. Please contact us, we are more than happy to help.
To de-register a device if you no longer have it, please contact us.
Only Eppendorf devices can be registered. For a detailed list, please refer to the section "Participating products".
Every serial number or registration code can be registered only once.
You are very welcome to transfer your registrations to a colleague. For that, please contact us to de-register the devices from your account and transfer them to your colleague’s account.
Your company must make this decision. Please be aware of your company’s rules and make sure that you are permitted to do so. Please also see our myEppendorf Terms & Conditions.
*Note: If your Eppendorf device is not supplied with a 2D code you can still register your device manually with the help of the serial number. Simply choose the option "Enter Serial Number".
For any instrument with nameplate, please find the serial number for registration on the nameplate on the back, side, or bottom of the instrument. For any pipette or dispenser, please use the registration code attached to the Eppendorf Certificate delivered with your product.