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Photometry Service

epServices expert executing spectrophotometer calibration

Stay tuned to the right wavelength!

Qualitative and reproducible results depend upon quality instrumentation and measurements. To optimize photometric and fluorometric precision, accuracy, and linearity, your photometry instrument should be routinely checked, calibrated and adjusted by a qualified Eppendorf Service Technician.
Photometry Performance Plans include a choice of preventive maintenance programs which are designed to verify that your instrument meets manufacturer's specifications.
We also take care of the required optics cleaning work, instrument adjustments and provide you with full documentation and certificates.

Eppendorf technician in photometer test

Preventive Maintenance

Eppendorf offers a choice of preventive maintenance services and service agreement options for consistent instrument performance and confidence in safety.

New: Global Biological Shaker Service Agreements from cost-efficient to all-inclusive care packages for easier service process, maximized uptime, and peace of mind!

Our new comprehensive service agreements

  • "AdvancedCare" includes a full annual preventive maintenance service program for assured instrument reliability and uptime; 20 % discount on parts, labor and travel; 10 % discount on additional services (e.g. IQ/OQ) during the agreement period
  • "PremiumCare" includes a full annual preventive maintenance service program for assured instrument reliability and uptime; unlimited travel, spare parts and labor on repairs included in the agreement; 10 % discount on additional services (e.g. IQ/OQ) during the agreement period

Our preventive maintenance only services

  • "Preventive Maintenance" includes all preventive maintenance services to keep the instrument in accordance with the manufacturer specifications

Calibration Services

Calibration and verification services assure the precision and accuracy of an instrument according to defined parameter (wavelength and temperature if applicable) specifications.

Qualification Services

Installation Qualification (IQ) and Operational Qualification (OQ) certification services ensure your Quality Management requirements are fulfilled, providing you with qualified assurance that your Photometry instrument is functioning correctly, in accordance with manufacturers’ specifications.

Photometry Service Agreements

Service Agreement
Ordering Information
AdvancedCare
For assured instrument
reliability and uptime
PremiumCare
For assured instrument reliability,
uptime and financial plannability
Eppendorf BioPhotometer®
Eppendorf BioSpectrometer®
Includes:
Full preventive maintenance 1/year 1/year
Software update (during annual maintenance, if applicable)
Priority Support*
Discount on parts, labor, travel 20 % included
Parts, labor & travel included -
Discount on additional services (e.g. IQ/OQ)

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Info: Our service offers may differ by country. Please contact your local service representative for more information.

Photometry Preventive Maintenance Services

Preventive Maintenance
Ordering information
Preventive Maintenance
Eppendorf BioPhotometer®
Eppendorf BioSpectrometer®
Cleaning and Maintenance
Cleaning of housing and cuvette shaft
Cleaning and inspection of internal parts and light path
Checking for damages
Inspection of housing/Testing of stability
Software update
Functional Check
Checking of keyboard, and display
Testing of printer output and USB port (master/slave*)
Setting number of flashes
dsDNA test - 260 nm (Biophotometer plus)
Self test (Biospectrometer/Biophotometer D30)
Memory
Evaluation of stored data
Verification
Photometer Test (wavelength systematic error/precision and photometric accuracy/fluorescence test*)
Temperature verification/adjustment*
Documentation

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*Where feature is present

Attn: This table lists only the most important service operations by plan. The provided service report will show the complete service operations performed.

Info: Our service offers may differ by country. Please contact your local service representative for more information.

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