Customer information

We help defeat COVID-19

Corona continues to have a firm grip on the world. Although we at Eppendorf have significantly increased production capacities in all plants and are working at full speed to adapt our production and delivery capacities to the new conditions, delivery times for certain products may nevertheless be delayed. Particularly affected are currently products used for testing for Covid-19 as well as vaccine development and storage.

We regret this and ask for your understanding. We have taken comprehensive, sustainable measures to counteract the restrictions in delivery capability caused by Corona.

For more detailed delivery information, we ask all customers to contact the responsible customer service in your region directly.

Should you have any further questions regarding Eppendorf's handling of the coronavirus pandemic, please do not hesitate to contact us. We look forward to hearing from you.


Eppendorf`s group-wide customer statement on COVID-19