About Eppendorf

About Eppendorf North America

With headquarters in New York, we are a subsidiary of Eppendorf AG (Hamburg, Germany) – manufacturer of laboratory instruments and consumables for the life sciences. 

To make it easy for labs in the United States to benefit from Eppendorf quality, we provide total customer support and service: taking/tracking orders; product installation and training; application support; calibration services; general product maintenance and repair, and more!

Our products
You'll see Eppendorf products used in all types of life science research and testing settings – from basic laboratory applications to highly specialized cell and molecular biology applications. They are highly regarded for their quality design and performance – beginning with extensive research and development, adding state-of-the-art technology and ending with strict quality-controlled manufacturing are what make our products stand out from the rest. It is what has made us a brand you have been able to rely on for over 70 years.

Over the years we have improved upon and added to our flagship products – pipettes and pipette tips, centrifuges and microcentrifuge tubes – to now include the most ergonomic liquid handling devices and automated pipetting stations, quiet centrifuges, fast and fully flexible thermal cyclers, sample-protecting deepwell plates, cell manipulation systems and microcapillaries, ultra-low temperature freezers, shakers, incubators and bioprocessing equipment.

Our services
Customer Support Representatives are available M–F, 8:30 AM – 6:00 PM (EST).

Local Sales Representatives cover the entire US to give you the fastest best possible attention. They know our products – and better yet, they know your applications. Feel confident in their abilities to assess your needs and determine the best products and systems to give you the best results.

Field Specialists also cover the entire US to provide post-sales installation and training on our specialty systems and automation.

The Applications Hotline is manned by degreed scientists working in our own fully functional life science laboratory. They are on call and email-accessible to help you troubleshoot your application or answer any technical question you may have. The Eppendorf Services group provides a wide variety of support services such as pipette calibration, instrument maintenance programs, and expedited repair.

 

Directions

Eppendorf North America is headquartered at 102 Motor Parkway, Hauppauge, New York, about a 45 to 60 minute drive to/from New York City.

From John F. Kennedy Airport (JFK), Queens

  1.  From airport, follow exits to JFK Expressway
  2.  Keep left to take Exit 25A/Belt Parkway East (Eastern LI)
  3. Belt Pkwy becomes Southern State Parkway once you cross the Queens/LI border
  4. Continue on Southern State Parkway
  5. Keep left and take Sagtikos State Parkway (north)
  6. Take exit S1E for I-495/Long Island Expressway (LIE) east towards Riverhead
  7. Keep right at the fork, follow signs for Wicks Road
  8. Turn left at Wick Road (signs for Hauppauge)
  9. Take the 1st right onto Motor Parkway
  10. Make a right at the 1st trafiic light and park towards the building
    on the right
  11. Eppendorf North America is on the 4th floor

From LaGuardia Airport (LGA), Queens

  • From LGA take the Airport Exit ramp and stay straight to go onto 94th Street
  • Merge onto Grand Central Parkway East (Eastern LI)
  • Take exit 10W-E for I-678/I-495/Grand Central Parkway
  • Continue toward I-495 E/Long Island Expressway
  • Keep left at the fork, follow signs for I-495 and merge onto I-495 (LIE)
  • Take the exit onto I-495 E
  • Continue to follow I-495/Long Island Expressway
  • Take Exit 53 toward Bay Shore/Kings Park/Sagtikos Parkway
  • Keep right at the fork, follow signs for Wicks Road
  • Turn left at Wick Road (signs for Hauppauge)
  • Take the 1st right onto Motor Parkway
  • Make a left at the 1st trafiic light and park towards the building
    on the right
  • Eppendorf North America is on the 4th floor

From Long Island MacArthur Airport (ISP), Islip

  • Exit airport going south on Arrival Ave/Johnson Ave toward Airway Rd
  • Continue to follow Johnson Ave
  • Take the RT-454 W ramp toward I-495 and turn slight right onto Veterans Memorial Hwy/NY-454 W
  • Turn left onto Express Drive N and continue to follow Expressway Dr N
  • Merge onto I-495 W/Long Island Expwy via ramp on left
  • Take Exit 55 toward Central Islip/County Hwy-67/Motor Parkway
  • Merge onto Express Drive N
  • Continue on Express Drive N
  • Turn right at Motor Parkway

From the Throgs Neck or Whitestone Bridges

  • Take Cross Island Parkway S toward Long Island
  • Take Exit 30 E for I-495/Long Island Expwy East
  • Continue to follow I-495/Long Island Expressway
  • Take Exit 53 toward Bay Shore/Kings Park/ Sagtikos Parkway
  • Keep right at the fork, follow signs for Wicks Road
  • Turn left at Wick Road (signs for Hauppauge)
  • Take the 1st right onto Motor Parkway
  • Make a left at the 1st trafiic light and park towards the building
    on the right
  • Eppendorf North America is on the 4th floor

From the Verrazano Narrows Bridge

  • Take the Belt Parkway East, which turns into the Southern State Pkwy
    at Queens/LI border
  • Continue on Southern State Parkway
  • Keep left and take Sagtikos State Parkway (north)
  • Take exit S1E for I-495/Long Island Expressway (LIE) east towards Riverhead
  • Keep right at the fork, follow signs for Wicks Road
  • Turn left at Wick Road (signs for Hauppauge)
  • Take the 1st right onto Motor Parkway
  • Make a right at the 1st trafic light and park towards the building
    on the right
  • Eppendorf North America is on the 4th floor

From the Queens/Midtown Tunnel (Manhattan)

  • After toll stay straight on I-495 East/Long Island Expressway
  • Continue to follow I-495/Long Island Expressway
  • Take Exit 53 toward Bay Shore/Kings Park/Sagtikos Parkway
  • Keep right at the fork, follow signs for Wicks Road
  • Turn left at Wick Road (signs for Hauppauge)
  • Take the 1st right onto Motor Parkway
  • Make a left at the 1st trafiic light and park towards the building
    on the right
  • Eppendorf North America is on the 4th floor