Would you like to work for a company who has made it its mission to make a contribution to improving human living conditions? With around 5,000 employees worldwide Eppendorf is a leading Life Sciences company. We develop and distribute devices, consumables and services for use in laboratories worldwide. Our daily work is characterized by our principle: Collaborate on new ideas. You would like to take responsibility and help to make a difference in an experienced international company? Exciting tasks combined with a positive and affirmative working environment await you at Eppendorf. You are also motivated by technical challenges? Then apply now!

Your challenges

• Responsibility for global bioprocess services, including customer support organisation
  • Development and implementation of a sustainable global service strategy and new business models
  • Management and further development of international service teams (field service, technical support)
  • Ensuring excellent customer satisfaction by introducing and implementing sustainable measures to this end
  • Building and transferring application know-how to the service organisation, including global training for customers and service employees
  • Introducing innovative service and business models to maximise recurring revenues
  •    Experience in the transformation of global units
  •    Responsibility for global service policies, processes and quality standards in close cooperation with R&D, Logistics, Production, Marketing, Sales and Portfolio teams
  •    Developing and implementing process improvements both within global services and in conjunction with adjacent departments
  •    Developing new products and other innovations as a result of close cooperation with adjacent departments
  •    Representing and positioning Bioprocess Service both within and outside the company

Your expertise

•  University degree in engineering, industrial engineering or business administration, ideally with an additional MBA for technical degrees
  •    Several years of proven experience in setting up and managing international service organisations (>50 employees)
  •    In-depth understanding of sales, marketing and distribution management, ideally with industry knowledge of life sciences/laboratory equipment
  • International management experience in matrix organisations and multicultural teams
  • Very good knowledge of German and English
  • Strong leadership personality with strategic and entrepreneurial thinking, analytical skills and a clear focus on results
  • Strong communication skills, intercultural competence and motivational talent

Your benefits at Eppendorf

• Your work is meaningful. Together we contribute to improve human living conditions.

• We offer you creative freedom with a strong, international premium brand in the life science industry.

• Thirty vacation days per year and company-regulated special leave days are a given with us.

• With our flexible flextime framework and a working time account, you can plan your working hours individually and independently create a balanced work-life balance.

• We also offer you the opportunity to work remotely across Germany for part of your working time, tailored to suit your life situation.

• We provide you with a variety of social benefits, such as additional employer-funded retirement plans, a job bike, public transport subsidies, corporate benefits, etc.

• To deepen your knowledge and continuously develop professionally and personally, we offer you a wide range of freely selectable training sessions, participation in conferences, and access to learning platforms.

• With us, you will find a diverse, open-minded, and appreciative work environment with the latest technologies, methods, and tools in a setting that also invites networking.

What we believe in

At Eppendorf, we believe that science thrives on curiosity – and on many different perspectives.

Our Eppendorf team is as diverse as the questions asked across the life sciences. Different backgrounds and ways of thinking help us develop better solutions for research.

Come as you are, bring what makes you unique – and help us shape what diversity can make possible in science.

Please note that we can only consider applications submitted via our online application system.

We look forward to getting to know you.

If you have any further questions, please contact:

Iris von Breymann (contact person)

vonbreymann.i@eppendorf.de

Eppendorf. Collaborate on new ideas.