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- R11496
Sales Team Leader
Career Level: Direct Entry
Employment: Fulltime, permanent
Start: Immediately
Location: Milano
Job-ID: R11496
Company: Eppendorf s.r.l.
Improving human living conditions – that is our shared purpose at Eppendorf. With our high-quality, precise premium life science products – from pipette tips, dispensers and centrifuges to bioreactors and ultra-low temperature freezers – we help scientists around the world conduct research in the lab faster, more accurately and more efficiently.
I listen to truly understand.
I lead the way, even when the path ahead is not yet clear.
I stand by what I say.
I make progress visible and share what I learn.
If this resonates with you, you are exactly who we are looking for.
You will work with people who combine different perspectives and make new things possible. You contribute your ideas, ask questions, challenge the status quo – and you will find an environment that empowers you and helps you grow. Because we believe in people who want to shape the future. People like you.
Come and join a great team as Sales Team Leader !
Your challenges
As part of the Sales Zone team, the Sales Team Leader plays a central role in the sales coaching, coordination and monitoring of sales activities of the team in parallel of his/her Account Manager responsibility or KAM responsibility (% sales team leading activities/% to manage their own territory/KAM responsibility in proportion to team size).
Collaboration with Automation Product & Application Manager, Key Account Manager, Inside Sales Manager and other Matrix functions is key.
Sales leadership activities
• Establish sales targets for the team with head of sales
• Coach and lead team members to improve sales efficiency, harmonized sales approach (complex sales training) and implement effective accounts planning to achieve long-term success
• Participate to the recruitment, training, and mentoring new sales team members to enhance their skills and performance
• Track the sales team’s performance and providing feedback to ensure goals are met
• Coordinate sales activities (Account planning review, funnel monitoring,…) and strategies to drive growth performance
• Review/approve direct offers (E365 approval) to ensure consistency with company pricing guidelines
• Accompany team members in the field and participate to complex sales negotiation if required
•Support the sales director in implementing the Group/Area/Zone strategy
Account Manager Tasks:
• Build and maintain strong, long-lasting relationships with clients in assigned territory or assigned Key Accounts
• Develop strategic account plans to meet client needs and achieve business goals
• Identify opportunities to upsell and cross-sell products or services to existing clients
• Address and resolve client issues promptly to maintain satisfaction and support team on this aspect.
• Negotiate contracts and agreements to maximize profit while meeting client needs
• Prepare and present account status reports to clients and internal stakeholders
• Work with internal teams, such as KAM, Automation Product & Application Manager, Customer Care and customer service, to ensure client needs are met
• Keeping up-to-date with market trends and competitor activities to provide clients with relevant insights
Combined Role Focus:
• Balance high-level strategic planning with hands-on client management.
• Lead and mentor the sales team while also managing territory or key accounts.
• Ensure that both team performance and client satisfaction are prioritized.
Your profile:
Bachelor's Degree in Sciences, Engineering, or related subject, preferably with Life Sciences focus
Demonstrated sales record successes and good customer relationships records
Proven experience in strategic sales and team management/coaching is required (ideally more than 5 years)
Ability to motivate and manage a team, set goals, and ensure they are met.
Clear and effective communication with team members, clients, and stakeholders.
Developing and implementing sales strategies to achieve targets.
Mastery of various sales techniques and methodologies. Strong persuasion and negotiation skills.
Your benefits
- To enable you to deepen your technical knowledge and to continuous development we offer a wide range of training and development options.
- By working for us you will make a meaningful contribution to improving human living conditions.
What matters to us
At Eppendorf, we believe that science thrives on curiosity – and on many different perspectives.
Our Eppendorf team is as diverse as the questions asked across the life sciences. Different backgrounds and ways of thinking help us develop better solutions for research.
Come as you are, bring what makes you unique – and help us shape what diversity can make possible in science.
Please note that we can only consider applications submitted via our online application system.
We look forward to getting to know you.
If you have any further questions, please contact:
Déliana Tachkov (contact person)
Eppendorf. Collaborate on new ideas.