Eppendorf OEM partners with numerous companies, both in research and diagnostics, to develop custom products, including consumables for a variety of assay kits and automated liquid handling robotics. Eppendorf has a history of productive and vibrant OEM relationships (the longest spanning more than 20 years). As part of their commitment to maintaining long-standing partnerships, Eppendorf makes privacy a top priority, protecting the identity of all companies with whom they form working partnerships.
One of the single most important aspects of an OEM product is having direct control over the product. It is important, for example, to notify partners early in the process regarding any manufacturing changes such as electrical standards, components, or raw material availability. Not only do these product change notifications help to further reduce the total cost of ownership, they are also critical for companies working in diagnostics, as they require sufficient time to develop testing and validation procedures. This also provides these customers an opportunity to submit any changes to the appropriate regulatory agency (including the FDA and CAP, among others) for approval, to ensure products adhere to specific requirements. With advanced notice of manufacturing changes including components and materials, partners are also better able to plan and schedule production to meet demand. The intricate planning is easily translated into additional cost savings both through production volume and better world-wide logistics.