- This service agreement includes a full annual preventive maintenance service program for assured instrument reliability and uptime; parts, labor, and travel included, 10 % discount on additional services (e.g. IQ/OQ) during the agreement period
- Cleaning and checking housing, Mastercycler module and internal parts and assemblies
- Checking LED, display, keyboard
- Cleaning and checking heated lid
- Checking thermoblock, fans
- Functional checking of accessories, electric connenctions, USB interface, touchscreen
- Evaluation of stored data, software update
- Temperature verification/adjustment
- Final test run
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