epMotion^® 96 Flex Services - 1 Year Extended Warranty plus

Product Information

Service Agreement

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Features

This extended warranty product includes wear and repair parts, labor and travel costs in the event of a necessary repair. Additionally, a full preventive maintenance service, priority support, and a yearly software update (when applicable) is included. A 10 % discount is given within the same service agreement on additional services (e.g. IQ/OQ).
Cleaning the device
Checking the safety mechanisms and device functionality acc. to manufacturer specifications
Checking and exchanging of 96 O-rings on tip cones
Checking and exchanging of constant force spring, spring washers and TIPS handle springs (every 2 years)
Software/firmware update if applicable
Leak test with 50 µl + 300 µl, or 300 µl + 1,000 µl tips