epMotion^® Services - AdvancedCare

Product Information

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Features

This service agreement includes a full annual preventive maintenance service program for assured instrument reliability and uptime; 20 % discount on parts, labor and travel; 10 % discount on additional services (e.g. IQ/OQ) during the agreement period
Cleaning and checking of housing and accessories
Evaluation of stored data software update
Checking and calibration of ejector tip, level sensor and carrier
Checking barcode scanner with epBlue ID if applicable
Checking TMX module with Magnetic Finger module if applicable
Checking UV light and CleanCap (HEPA Filter) if applicable
Exchange of CAN bus cables/O-rings of dispensing tools, if applicable
Calibration/Adjustment of device specific modules, if applicable