Eppendorf India, the Indian arm of Eppendorf AG was established in 2003 to cater and be closer to the customers of the sub-continent and continue being an expert partner in life sciences laboratories.
Started as a sales and service organization with a team of 13, we are now a strong committed family of 158, spread across the country. Head quartered in Chennai, we have offices in all major cities. Most of our colleagues have a science, engineering or commercial background and every employee is an Eppendorf representative dedicated to supporting our customers. In the field, sales, product management and service personnel help customers select solutions that best address their specific needs and provide comprehensive post-sales support. Meanwhile, customer service, logistics, marketing, finance and administration team-members provide strong support to keep customers well-informed and help ensure products and services are available efficiently.
Pipette Calibration Centres at Chennai, Bengaluru, Hyderabad, Pune and New Delhi have ISO 17025:2005 accreditation from National Accreditation Board for Testing and Calibration Laboratories (NABL). We provide the calibration of micro pipettes (fixed, adjustable-volume, mechanical and electronic) and dispensers at the state-of-the-art facility. “Mobile Pipette Calibration Facility”, available in Chennai and Bengaluru, is an innovative, first of its kind, service taken to door steps of smaller labs to provide onsite calibration and certification. The fully equipped vehicle is presently available on call for Chennai and Bengaluru and its surrounding towns.
We offer NABL accredited calibration services in accordance with ISO/IEC 17025:2005 for 4 parameters namely Volume, Speed (Mechanical), Temperature (Thermal) and Time (Electro-Technical). We will be able to fulfil the calibration requirements of wide range of products from any brand.
Laboratory and training centre in Chennai office provides the flexibility to train customers on specific high-tech topics such as micromanipulation and liquid handling automation. The training centre also offers industrial visit for final year undergraduate students, which gives them an exposure to latest technologies. In addition to this, students are also trained through the BITP (Biotech Industrial Training Programme), where in six months they are trained to be PCR ready. Moreover, the lab will also serve for demonstration purposes as a continuing exhibition of state-of-the-art research tools. Eppendorf India participates in many marketing events like exhibitions, conducting workshops, seminars and presentation for customers.
Beyond the sub-continent, Eppendorf India is also associated with markets of Bangladesh, Sri Lanka, Nepal, Maldives, Bhutan and Sub-Saharan Africa working very closely with various dealers in these countries, providing pre-sales and post-sales support. With the acquisition of New Brunswick Scientific by Eppendorf in late 2007, Eppendorf India has been a one point pit stop for customers for both Eppendorf and New Brunswick products since 2008.
We are highly dedicated in providing premium products and service as well as expert application support, which the life science community has come to expect from a worldwide leading manufacturer of laboratory equipment. We seek to maintain a fun and friendly atmosphere whilst expecting open, honest and respectful communication, as well as creativity and integrity as we work together to help more customers experience what makes Eppendorf unique.
Eppendorf India aims to stick on to the Eppendorf Values – Premium, Sincere and Comprehensive and translate these values to our customer with the products and services we provide.