Eppendorf India, the Indian arm of Eppendorf SE was established in 2003 to cater and be closer to the customers of the sub-continent and continue being an expert partner in life sciences laboratories.
Started as a sales and service organization with a team of 13, we are now a strong committed family of 200 people, spread across the country. Head quartered in Chennai, we have offices in all major cities. Most of our colleagues have a science, engineering or commercial background and every employee is an Eppendorf representative dedicated to supporting our customers. In the field, sales, product management and service personnel help customers select solutions that best address their specific needs and provide comprehensive post-sales support. Meanwhile, customer service, logistics, marketing, finance and administration team-members provide strong support to keep customers well-informed and help ensure products and services are available efficiently.
Sophisticated Pipette Laboratory and Services Hub (SPLASH) in Chennai is the state of the art, world class pipette calibration facility of 1700 sq ft having several first in India features. This ISO 17025:2017 certified NABL accredited facility can calibrate up to 100,000 pipettes in a year. With dedicated workstations, we return the calibrated pipettes with faster Turn Around Time (TAT). The facility houses, the first time in India, ‘Speedcal mobile’ the multichannel pipette calibration balance. The calibration actually happens same way as the pipettes are used in the laboratory. SPLASH also houses the dispensing tools’ calibration for epMotion®, Eppendorf automated liquid handling workstations.
We offer NABL accredited calibration services in accordance with ISO/IEC 17025:2017 for 4 parameters namely Volume, Speed (Mechanical), Temperature (Thermal) and Time (Electro-Technical). We will be able to fulfil the calibration requirements of wide range of products from any brand. Our accreditation scope for the calibration can be seen at nabl-india.org.
Laboratory and training centre in Chennai office provides the flexibility to train customers on specific high-tech topics such as liquid handling automation, micromanipulation, ultracentrifugation and dPCR. The training centre also offers industrial visit for final year undergraduate students, which gives them an exposure to latest technologies. Moreover, the lab will also serve for demonstration purposes as a continuing exhibition of state-of-the-art research tools. Eppendorf India takes the opportunity to engage customers through several events like exhibitions, hands-on workshops, technical seminars, virtual and live product demonstrations.
Beyond the sub-continent, Eppendorf India is also associated with markets of Bangladesh, Sri Lanka, Nepal, Maldives and Bhutan working very closely with various dealers in these countries, providing pre-sales and post-sales support.
We are highly dedicated in providing premium products and service as well as expert application support, which the life science community has come to expect from a worldwide leading manufacturer of laboratory equipment. We seek to maintain a fun and friendly atmosphere whilst expecting open, honest and respectful communication, as well as creativity and integrity as we work together to help more customers experience what makes Eppendorf unique.