Service & Support

Service & Support

Relax while your samples are spinning

At Eppendorf Services, we see our business as people serving people.

Your Lab Instruments in Perfect Order and Qualified with Eppendorf Services

How much effort do you expend taking care of your lab instruments to ensure valuable uptime and prove that they deliver reproducible results? And how much time and effort would it cost you to repeat a year of lab work when your results are unreliable? Let Eppendorf be responsible for maintaining and qualifying your laboratory instruments on a regular basis for many years of productive and reliable operation.

Your Himac Experience – now Supported by Eppendorf Services as well

Perfect Order and Qualified – Get Peace of Mind for your Himac Floorstanding or Himac Ultra. With just one phone call or service request through our webpage you can access our network of highly skilled service professionals. Our qualified service staff ensures timely and accurate solutions are provided with professional guidance and care.

epServices for premium performance

We accompany you every step of the way – from the installation and maintenance of your lab equipment or software to support for your quality and regulatory audits. In the upcoming months, we will launch more Himac services for your needs. For example, Calibration and Training. Step by step and country by country. Now we accompany you with:

Installation Service

Spare Parts

Qualification Service

Repair Service

Preventive Maintenance Service

Supporting you wherever and whenever you need it!

From on-demand services to all-inclusive Service Agreement solutions, we`ll take the load off your shoulders by simplifying your ordering and budgeting process for various services.

Service Agreements

On-site Services

On-Demand Services

Service Center

Extended Warranty

For more information on Himac services

Get in touch

Product Registration not available in all countries.

You concentrate on your research and routine work.
We take care of your devices during their full life cycle.