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AE | USD
Eppendorf Product Warranty
Please refer to the table below to review the warranty period for each Eppendorf product group. The warranty period starts on the date of invoice. | ||
Division | Product(s) | Warranty period |
General | Software data carriers | 12 months |
Liquid Handling Products | Manual Pipettes & Dispensers (except below) | 24 months |
Research plus | 36 months | |
Reference 2 | 36 months | |
Biomaster | 36 months | |
Varipette | 36 months | |
Multipette/Repeater M4 | 36 months | |
Varispenser | 36 months | |
Pipet helper | 36 months | |
Spare Parts | 12 months | |
Software | 12 months | |
Automated Liquid Handling | epMotion | 12 months |
epMotion Acc. | 12 months | |
Separation & Instrumentation | Microcentrifuges | 24 months |
Multipurpose centrifuge 5702/R/RH | 24 months | |
Multipurpose centrifuge 58XX/R | 36 months | |
Multipurpose Centrifuge 59XX/R | 36 months | |
Floor-standing (High-Speed) Centrifuges [made in Japan] | See separate schedule of contractual warranty below | |
Temperature Control and Mixing Instruments and accessories | 24 months | |
PCR Instruments and accessories | 24 months | |
ULT Freezers; Innova, Premium, HEF, CryoCube freezers | 60 months Batteries: 12 months Vacuum insulation panels: 12 years | |
Accessories (chart recorders, CO2/LN2 back up systems, etc) | 12 months | |
Premium incubated Innova Shaker | 36 months | |
Shaker Acc. | 12 months | |
CO2 Incubators | 24 months | |
CO2 Incubator Acc. | 12 months | |
Bioprocess | Small, bench, pilot/production scale instruments | 12 months |
Software (BioCommand, DASware) | 12 months | |
Single-use tubes; BioBLU c/f | 6 months | |
Accessories (Fibra-Cel, impellers, etc.) | 12 months | |
Spare parts | 12 months | |
Service | Spare parts | 12 months |
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Floor-standing (High-Speed) Centrifuges [made in Japan] CONTRACTUAL WARRANTY SCHEDULE | |||
PRODUCT | MAIN UNIT | DRIVE UNIT | REFRIGERATOR |
Ultracentrifuge (CP-NX Series) | 24 months | 10 years (parts only) | 12 months |
Micro-Ultracentrifuge (CS150NX/CS-FNX Series) | 24 months | 10 years (parts only) | 12 months |
High-Speed Refrigerated Centrifuge (CR-N Series / CR30NX) | 24 months | 3 years (parts only) | 5 years (parts only) |
High-Capacity Centrifuge (CR7N) (Japan and India only) | 24 months | 3 years (parts only) | 5 years (parts only) |
Rotors for Ultracentrifuge | 5 years or up to the following usage limits: - Angle Rotors w/ Aluminum Alloy, Swing Rotors, Zonal Rotors, Continuous Rotors: 1,000 rotation or 2,500 hours. Angle Rotors and Vertical Rotors w/ Titanium Alloy, Neo Angle Rotors w/ Aluminum & Titanium: 5,000 rotations or 10,000 hours. | - | - |
Rotors for Micro-Ultracentrifuge | 5 years | - | - |
Rotors for High-Speed Refrigerated Centrifuge | 7 years | - | - |
Rotors for High-Capacity Centrifuge | 7 years | - | - |
EHT accessories and consumables | 12 months |
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