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- Centrifuge and Rotor Service
Centrifuge and Rotor Service
Centrifuge Service Agreements
Qualification Services
Centrifuge Preventive Maintenance
Safe and effective!
Quality Management Systems increasingly ask for regular service of centrifuges and rotors in either an operational or a disassembled state to ensure a safe working environment. Functional inspections, maintenance, and calibration ensure that all technical specifications, such as temperature accuracy, rotational speed and operating time comply with the manufacturer specifications. Eppendorf's service programs for centrifuges assist with your preparation for internal and external audits.
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Ensure Top Performance Spin after Spin for high-speed and ultracentrifuges
Your high-speed and ultracentrifuges require proper care to maintain performance and deliver reliable results over time. Unexpected downtime or inconsistent results waste precious time and money.
Save yourself from stress and ensure years of productive, reliable operation with regular evaluation and maintenance by our qualified Eppendorf Service team.
Centrifuge Service Agreements
Service Agreements | AdvancedCareFor assured instrument reliability and uptime | PremiumCareFor assured instrument reliability, uptime and financial plannability |
| Microcentrifuge w/o refrigeration | ||
| Microcentrifuge with refrigeration | ||
| Multipurpose Centrifuge w/o refrigeration | ||
| Multipurpose Centrifuge with refrigeration | ||
| Multipurpose 592X Centrifuge with refrigeration | ||
| High-Speed Centrifuge | ||
| Micro Ultracentrifuge | ||
| Ultracentrifuge | ||
| Vacuum Concentrator | ||
| Includes: | ||
| Full preventive maintenance | 1/year | 1/year |
| Software update (during annual maintenance, if applicable) | ||
| Priority Support* | ||
| Discount on parts, labor, travel | 20 % | included |
| Parts, labor & travel included | - | |
| Discount on additional services (e.g. IQ/OQ) | 10 % | 10 % |
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Info: Our service offers may differ by country. Please contact your local service representative for more information.
*Subject to local business conditions, and based on a best effort’ practise. For more information please contact your local service organization
*Subject to local business conditions, and based on a best effort’ practise. For more information please contact your local service organization
Qualification Services
Installation Qualification
The Installation Qualification assures that the instrument is installed in accordance with Eppendorf’s specifications within defined test protocols.
Operational Qualification
The Operational Qualification assures that the instrument operates in accordance with Eppendorf’s specifications within defined test protocols.
Your advantages
- Confidence in the quality of your results and safety of the instrument
- Supporting compliance with the complex GxP standards and regulations
- GxP compliant IQ/OQ documentation will give you peace of mind due to reduced workload for your qualification and regulatory audit process
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Revised reports compliant with the relevant GxP standards & regulations
With our GxP compliant Installation Qualification & Operational Qualification services, we improved our IQ/OQ services to support you, especially when working in the regulated environment. Our revised IQ/OQ reports follow national and international standards, regulations and guidelines such as:
With our GxP compliant Installation Qualification & Operational Qualification services, we improved our IQ/OQ services to support you, especially when working in the regulated environment. Our revised IQ/OQ reports follow national and international standards, regulations and guidelines such as:
- EU-GMP
- 21 CFR Part 211 (USA)
- USP Good Documentation Guidelines
- MHRA GxP Data Integrity Guidance and Definitions
- WHO Technical Report Series, No 966, Annex 5
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Centrifuge Installation Qualification & Operational Qualification Services
| Installation Qualification & Operational Qualification Ordering Information | IQ/OQ GxP | OQ GxP |
| Microcentrifuge w/o refrigeration | | |
| Microcentrifuge w refrigeration | | |
| Multipurpose centrifuge w/o refrigeration | | |
| Multipurpose centrifuge w refrigeration | | |
| High-Speed Centrifuge | | |
| Micro Ultracentrifuge | | |
| Ultracentrifuge | | |
| Vacuum Concentrator | * | * |
| Includes: | ||
| Check of delivery status, and installation environment | ||
| Initial configuration, functional and safety checks | ||
| Detailed IQ report | ||
| Test of alarm functions | ||
| Verification of instrument parameters (e.g. temperature, speed) | ||
| Detailed OQ report | ||
| Handling of deviation list/management | ||
| Signed approval by customer and service technician |
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*non-conform
Info: Our service offers may differ by country. Please contact your local service representative for more information.
Info: Our service offers may differ by country. Please contact your local service representative for more information.
Calibration Services
Calibration and verification services assure the precision and accuracy of an instrument according to defined parameter (time, speed, temperature) specifications.
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Centrifuge Preventive Maintenance
Preventive Maintenance Services | Preventive Maintenance | Device Check |
| Microcentrifuge w/o refrigeration | ||
| Microcentrifuge w refrigeration | ||
| Multipurpose Centrifuge w/o refrigeration | ||
| Multipurpose Centrifuge with refrigeration | ||
| Multipurpose 592X Centrifuge with refrigeration | ||
| High-Speed Centrifuge | N/A | |
| Micro Ultracentrifuge | N/A | |
| Ultracentrifuge | N/A | |
| Vacuum Concentrator | ||
| Cleaning and Maintenance | ||
| Cleaning of housing/ Checking condensation water tray* | ||
| Cleaning and checking of rotor bowl and internal parts | ||
| Checking of instrument for any damage | ||
| Checking of stability, housing, display and keypad | ||
| Software update required | ||
| Checking of lid latch | ||
| Functional Check | ||
| Checking of rotor detection | ||
| Checking of temperature sensors* and speed sensor | ||
| Checking of imbalance detection* | ||
| Performing system test run | ||
| Memory | ||
| Evaluation of stored data | ||
| Documentation | ||
| Check List provided | ||
| Dated service sticker to confirm Eppendorf service |
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Attn: This table lists only the most important service operations by plan. The provided service report will show the complete service operations performed.
Info: Our service offers may differ by country. Please contact your local service representative for more information.
Info: Our service offers may differ by country. Please contact your local service representative for more information.
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