Why should I have my Orbital Shaker serviced at regular intervals?

As with all products with moving parts, wear and tear is inevitable and can affect how consistently the product operates over a long period of time. Eppendorf products are engineered to minimize wear and tear, but a periodic service allows early identification and tracking of excessive wear before product performance is outside of acceptable tolerances. Regular servicing may also be a regulatory requirement of our users.

How often does my orbital shaker need to be serviced?

Eppendorf recommends a service once every 12 months. However, the regulatory requirements of our users vary greatly and can often be more frequent.

How much are the different orbital shaker service programs?

The cost depends on the product variant and on the level of service that is required. Please contact your local Eppendorf Service centre for a personal quotation. www.eppendorf.com/contact

What is IQ or OQ and what do I need them for?

Installation and Operational Qualification; the Installation Qualification documents that the product has been delivered and installed in accordance with manufacturer recommendations and guidelines. The Operational Qualification checks the correct functioning of a device in accordance with manufacturer recommendations and guidelines (as such, it can only be provided by the equipment manufacturer). IQ/OQ is primarily required in organizations that implement quality management processes but is available to all users.

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Lab shaker platforms

Loaded, Universal platform for Innova, 2100, 40, 40R, 42,42R, Excella, E5, E24, E24R

Different lab shaker platforms are available depending on the model:
• universal platforms for high vessel format flexibility,
• dedicated platforms for maximum capacity,
• sticky pad platforms/adapter kits,
• utility carrier to hold racks and vessels between cushioned cross bars, and
• the utility tray with a non‐skid rubber surface for applications that do not require fixation.
To find the right platform for your vessel type and needs, please also refer to the "Shaker Accessory Guide" in the Download section below.

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Both universal platforms and dedicated platforms are available in a wide variety of material and size perfect for virtually every requirement. Universal platforms have multiple holes allowing you to use virtually any combination of clamps and other accessories. Dedicate platforms are used when just one flask size will be used. Dedicated platforms come complete with clamps installed and will hold a greater number of flasks than the universal platforms do but do not offer the versatility.