Eppendorf Product Warranty

Please refer to the table below to review the warranty period for each Eppendorf product group. The warranty period starts on the date of invoice.
Division	Product(s)	Warranty period
General	Software data carriers	12 months
Liquid Handling Products	Manual Pipettes & Dispensers (except below)	24 months
	Research plus	36 months
	Reference 2	36 months
	Biomaster	36 months
	Varipette	36 months
	Multipette/Repeater M4	36 months
	Varispenser	36 months
	Pipet helper	36 months
	Spare Parts	12 months
	Software	12 months
Automated Liquid Handling	epMotion	12 months
Automated Liquid Handling	epMotion Acc.	12 months
Separation & Instrumentation	Microcentrifuges	24 months
	Multipurpose centrifuge 5702/R/RH	24 months
	Multipurpose centrifuge 58XX/R	36 months
	Multipurpose Centrifuge 59XX/R	36 months
	Floor-standing (High-Speed) Centrifuges [made in Japan]	See separate schedule of contractual warranty below
	Temperature Control and Mixing Instruments and accessories	24 months
	PCR Instruments and accessories	24 months
	ULT Freezers; Innova, Premium, HEF, CryoCube freezers	60 months* Batteries: 12 months Vacuum insulation panels: 12 years
	Accessories (chart recorders, CO2/LN2 back up systems, etc)	12 months
	Premium incubated Innova Shaker	36 months
	Shaker Acc.	12 months
	CO2 Incubators	24 months
	CO2 Incubator Acc.	12 months
Bioprocess	Small, bench, pilot/production scale instruments	12 months
	Software (BioCommand, DASware)	12 months
	Single-use tubes; BioBLU c/f	6 months
	Accessories (Fibra-Cel, impellers, etc.)	12 months
	Spare parts	12 months
Service	Spare parts	12 months

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*Includes 24 months warranty labour

Floor-standing (High-Speed) Centrifuges [made in Japan] CONTRACTUAL WARRANTY SCHEDULE
PRODUCT	MAIN UNIT	DRIVE UNIT	REFRIGERATOR
Ultracentrifuge (CP-NX Series)	24 months	10 years (parts only)	12 months
Micro-Ultracentrifuge (CS150NX/CS-FNX Series)	24 months	10 years (parts only)	12 months
High-Speed Refrigerated Centrifuge (CR-N Series / CR30NX)	24 months	3 years (parts only)	5 years (parts only)
High-Capacity Centrifuge (CR7N) (Japan and India only)	24 months	3 years (parts only)	5 years (parts only)
Rotors for Ultracentrifuge	5 years or up to the following usage limits: - Angle Rotors w/ Aluminum Alloy, Swing Rotors, Zonal Rotors, Continuous Rotors: 1,000 rotation or 2,500 hours. Angle Rotors and Vertical Rotors w/ Titanium Alloy, Neo Angle Rotors w/ Aluminum & Titanium: 5,000 rotations or 10,000 hours.	-	-
Rotors for Micro-Ultracentrifuge	5 years	-	-
Rotors for High-Speed Refrigerated Centrifuge	7 years	-	-
Rotors for High-Capacity Centrifuge	7 years	-	-
EHT accessories and consumables	12 months

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Eppendorf Product Warranty