-
- Benchtop Centrifuges
- Floor-Standing Centrifuges
- Refrigerated Centrifuges
- Microcentrifuges
- Multipurpose Centrifuges
- High-Speed Centrifuges
- Ultracentrifuges
- Concentrator
- High-Speed and Ultracentrifugation Consumables
- Accessories
- Tubes
- Plates
- Device Management Software
- Sample and Information Management
You are about to leave this site.
Please be aware that your current cart is not saved yet and cannot be restored on the new site nor when you come back. If you want to save your cart please login in into your account.
Product Support
Read more
Read less
Repairs
Certification & qualification
Preventive maintenance & calibration
Applications
FAQ by product groups
Read more
Read less
Pipettes
Centrifuges
Mastercycler
epMotion
ULT
CO2 Incubator
Shaker
Photometry
ThermoMixer
Cell Manipulation
Pipettes
How often should pipettes be calibrated?
Read more
Read less
What do I need to remember before shipping the pipette?
There may be special customs requirements for electronic pipettes with a rechargeable battery if these are shipped abroad.
Read more
Read less
To which address do I send the pipettes for calibration?
Read more
Read less
How long does the calibration process take?
Read more
Read less
Read more
Read less
Centrifuges
Why should I have my centrifuge serviced at regular intervals?
Read more
Read less
How often does my centrifuge need to be serviced?
Read more
Read less
How often does the OQ need to be carried out for a centrifuge?
Eppendorf recommends regular device qualifications depending on the intensity of use, however, they should be carried out at least once a year.
Read more
Read less
How can I clean my centrifuges myself?
Read more
Read less
Read more
Read less
Mastercycler
Why should a temperature verification be carried out?
Read more
Read less
What does temperature verification mean?
Read more
Read less
How can my device be cleaned and which cleaning agents and disinfectants can be used for cleaning and disinfection?
Do not use any aggressive chemicals on the device or its accessories such as strong and weak bases, strong acids, acetone, formaldehyde, halogenated hydrocarbons or phenol. If the device is contaminated with aggressive chemicals, clean it immediately using a mild cleaning agent. Use a lint-free cloth and a mild, soapy laboratory cleaner.
Select disinfection methods that comply with the legal regulations and guidelines for your area of application. If you have any questions in this regard, please contact the local Eppendorf Service Team.
Clean your device at regular intervals.
Please refer to your operating manual for further information - Maintenance chapter.
Read more
Read less
Read more
Read less
epMotion
Why should I have my epMotion serviced at regular intervals?
Read more
Read less
How often do dispensing tools need to be calibrated?
Read more
Read less
Why can the dispending tool be calibrated without the user unit?
Read more
Read less
Read more
Read less
ULT
How often does my freezer need to be serviced?
Read more
Read less
What measures can I take to care for the device?
Read more
Read less
How do I defrost my ULT-freezer?
Read more
Read less
Read more
Read less
CO2 Incubator
How often does my incubator need to be serviced?
Read more
Read less
What do you need to look out for before carrying out a service?
Read more
Read less
How often does the OQ need to be carried out for an incubator?
Read more
Read less
How can my incubator be cleaned/ disinfected?
Read more
Read less
Which parts of the incubator should be replaced at regular intervals?
Read more
Read less
Read more
Read less
Lab Shakers
Why should I have my Orbital Shaker serviced at regular intervals?
Read more
Read less
How often does my orbital shaker need to be serviced?
Read more
Read less
Read more
Read less
Photometry
What is checked by the qualification service and why is it important for a photometer?
For the Eppendorf BioPhotometers, the number of flashes of the xenon lamp is defined and set using a special service filter.
A check of the light path is necessary in order to determine any impurities in the cuvette shaft.
Only through regular calibration can compliance with the manufacturer's specifications be checked and correcting adjustments be made to the instrument if necessary
Read more
Read less
Read more
Read less
ThermoMixer
How often does my ThermoMixer need to be serviced?
Read more
Read less
What does the temperature verification include and how often does it need to be carried out?
Read more
Read less
How can my device be cleaned and which cleaning agents and disinfectants can be used for cleaning and disinfection of ThermoMixer C, ThermoMixer F and ThermoStat C?
Do not use any aggressive chemicals on the device or its accessories such as strong and weak bases, strong acids, acetone, formaldehyde, halogenated hydrocarbons or phenol. If the device is contaminated with aggressive chemicals, clean it immediately using a mild cleaning agent. Use a lint-free cloth and a mild, soapy laboratory cleaner and distilled water.
Clean the housing and the thermoblock regularly.
Please refer to your operating manual for further information - Maintenance chapter.
Read more
Read less
Read more
Read less
Cell Manipulation
Why should I have my microinjector/ micromanipulator serviced at regular intervals?
Read more
Read less
Which consumables should be replaced at regular intervals?
Read more
Read less
How can I see that the O-rings need to be replaced?
Read more
Read less
How can my device be cleaned and which cleaning agents and disinfectants can be used for cleaning and disinfection?
Do not use any aggressive chemicals on the device or its accessories such as strong and weak bases, strong acids, acetone, formaldehyde, halogenated hydrocarbons or phenol. If the device is contaminated with aggressive chemicals, clean it immediately using a mild cleaning agent. Use a lint-free cloth and a mild, soapy laboratory cleaner.
Select disinfection methods that comply with the legal regulations and guidelines for your area of application. If you have any questions in this regard, please contact the local Eppendorf Service Team.
Clean your device at least every 4 weeks.
Please refer to your operating manual for further information - Maintenance chapter.
Read more
Read less
Read more
Read less