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Website User Guide - Ordering

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1. Add Articles to the Shopping Cart

1. Log in* to your account

2. Enter the eshop via the blue section on the top menu, the search function or the category carousel

3. Browse through the product portfolio and add articles to the shopping cart

4. A shopping cart pop up will show all the items that you have in your cart:

A. Click at „Continue Shopping“ to continue shopping

B. Click at „Check Out“ to proceed to the checkout

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*PLEASE NOTE:
To access your Customer Specific Price (CSP), please make sure you are logged in.

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2. Shopping Cart

1. Click at the cart icon at the top menu

2. Click at „Checkout“

3. You`ll find an overview of your shopping cart and have some options

A. Click at the „+“ or „-“ icon to change the quantity (the total price will change automatically)

B. If you have a promotion code*, enter it here and click at „Apply“

C. Click at „Save shopping cart“ to be able to use your saved shopping cart again at a later date

D. Click at "Clear Cart" to clear the entire shopping cart

E. Click at "Check Out" to proceed the checkout process

F. Click at “Click here” to redeem a previously received quote if not done yet

G. Click at "Send cart as email" to send your current card via email

*Learn more about Promotion codes

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3. Complete an Order Online

1. Follow the check out process in 5 easy steps
2. Click at „Next Step“ to get through the single steps
3. Tick mandatory boxes and click at „Place Order“ to complete your order

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OUR TIP:

You can change your current shipping/billing address or create a new shipping/billing address during the second and the fourth step of the checkout process

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4. Ordering Confirmation

1. After submitting your order, you will see an order confirmation with your order number
2. You will also receive a confirmation via email with all order details

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*Feature may not be available in all countries

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