Technical Support

Technical Support

For the most productive long life and highest uptime of your Eppendorf instrument, we can provide complete and thorough technical support from pre-site inspection through installation, maintenance, certification, and repair services.

With just one phone call or lab service request through our webpage you can access our network of highly skilled service professionals. Our qualified service staff ensure timely and accurate resolutions are provided with professional guidance and care worldwide. For any technical support please contact your local service organization.

Extended Warranty
In the event of a necessary repair, wear parts, labor and travel costs are included.

Extended Warranty plus
In the event of a necessary repair, wear and repair parts, labor and travel costs are included. Additionally, a full preventive maintenance service, priority support, and a yearly software update (when applicable) is included. A 10 % discount is given within the same service agreement on additional services (e.g. IQ/OQ).