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Participating products‌

Participating countries‌

Terms and Conditions‌

FAQ - Frequently Asked Questions

What are the advantages of Product Registration?‌

Which countries will issue epPoints for Product Registration?‌

Which countries are offering 3-month extended warranty for Product Registration?‌

When do I get the 10% discount voucher for registering my Eppendorf product?‌

Who can benefit from the advantages?‌

When do I get the extended warranty for registering my Eppendorf product?‌

What's the difference between an epPoints code and a Product Registration code/serial number?‌

Which countries offer 10% eShop vouchers?‌

What types of Eppendorf devices can I register?‌

How do I register my Eppendorf device?‌

Where can I find the serial number and the registration code?‌

Where can I find the 2D code?‌

I have lost my registration code. Can I also register pipettes and dispensers using the serial number?‌

The system tells me that the number/code is not valid. What can I do?‌

I’m getting an error message saying that my device has already been registered, but I am sure that I am the first person to register it. What can I do?‌

I get an error message that I made five incorrect entries and that my account is locked. But I would like to register more devices. What can I do?‌

How can I de-register a device?‌

Can I register devices of other brands?‌

Can more than one person register the same device?‌

Can I transfer my registrations to a colleague?‌

*Note: If your Eppendorf device is not supplied with a 2D code you can still register your device manually with the help of the serial number. Simply choose the option "Enter Serial Number".
For any instrument with nameplate, please find the serial number for registration on the nameplate on the back, side, or bottom of the instrument. For any pipette or dispenser, please use the registration code attached to the Eppendorf Certificate delivered with your product.

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