Mastercycler Services - PremiumCare

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Product Information

Service Agreement

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Features

This service agreement includes a full annual preventive maintenance service program for assured instrument reliability and uptime; parts, labor, and travel included, 10 % discount on additional services (e.g. IQ/OQ) during the agreement period
Cleaning and checking housing, Mastercycler module and internal parts and assemblies
Checking LED, display, keyboard
Cleaning and checking heated lid
Checking thermoblock, fans
Functional checking of accessories, electric connenctions, USB interface, touchscreen
Evaluation of stored data, software update
Temperature verification/adjustment
Final test run