CO2 incubators are the pivotal instruments in cell culture labs. They feature complex, dynamic control systems to maintain user-defined culturing parameters. Accurate measurement and control feedback of multiple environmental variables is necessary in order to optimize cell growth and proliferation, at the same time minimizing intercellular variation in physiology, metabolic function and expression. Our CO2 Incubator services components include a choice of preventive maintenance and calibration protocols designed to check, validate and to promote continuous and stable incubator performance, optimizing instrument conformity with programmed culturing parameters. Installation Qualification (IQ) and Operational Qualification (OQ) certification services support your Quality Management requirements by providing you with qualified assurance that your CO2 incubator is functioning correctly, in accordance with manufacturer specifications.
The versatility of the S41i incubation shaker supports the simultaneous culture of adherent and suspension cultures. Even the smallest deviations in the cultural environment can lead to undesirable results. To ensure reproducible results and to protect your valuable cultures from undesired fluctuations, we offer a range of maintenance services.
Eppendorf offers a choice of preventive maintenance services and service agreement options for consistent instrument performance and confidence in safety.
Global CO2 Incubator Service Agreements from cost-efficient to all-inclusive care packages for easier service process, maximized uptime, and peace of mind!
Our comprehensive service agreements
"AdvancedCare" includes a full annual preventive maintenance service program for assured instrument reliability and uptime; 20 % discount on parts, labor and travel; 10 % discount on additional services (e.g. IQ/OQ) during the agreement period
"PremiumCare" includes a full annual preventive maintenance service program for assured instrument reliability and uptime; unlimited travel, spare parts and labor on repairs included in the agreement; 10 % discount on additional services (e.g. IQ/OQ) during the agreement period
Our preventive maintenance only services
"Preventive Maintenance" includes all preventive maintenance services to keep the instrument in accordance with the manufacturer specifications
Calibration and verification services assure the precision and accuracy of an instrument according to defined parameter (temperature, CO2, O2, rH) specifications.
IQ/OQ GxP: For customers working in regulated environments we now offer our specifically created and revised Installation Qualification and Operational Qualification services including GxP compliant documentation. These provide you with qualified assurance that your instrument is not only functioning correctly, but also in accordance with manufacturers’ specifications.