A New Spin on Clinical Trials

Support – Simply contact your expert

A central point of contact for the worldwide coordination of your centrifuge solutions for your clinical trials. With excellent sales and service support for all price negotiations, global quotes including transport and services, e.g., repairs and IQ/OQ GxP - regardless of where study sites are located.
We assist you with your centrifuge product selection to assure your compliance with sponsors‘ requirements. An expert is available to provide advice and assistance at every step of the process.

Contact us: clinicaltrials@eppendorf.com

Sourcing – We simplify procurement and logistics

As a company that is active globally, Eppendorf has direct sales and service organizations in many countries and warehouses at strategically important locations around the globe. Benefit from this in your centrifuge sourcing process and save valuable time by simplifying logistics and customs clearance through regional procurement and drop-shipments from Eppendorf warehouses to study sites. Thanks to our stock levels and our experienced fulfillment team, we are able to deliver the Centrifuge 5702 family quickly. As we know that there is often a need for action at short notice. Eppendorf has a global presence through its strong networkof vendors, with thousands of sales partners.

*Service: 300 highly experienced service technicians
**Global product availability

• 22 warehouses and distribution centers
• 29 subsidiaries
• 32 additional sales offices
• Strong dealer network of a thousand dealers worldwide

Service – We reduce your administrative workload

The worldwide coordination of services to meet GxP compliance is time consuming. Are you concerned about downtimes while your clinical trial is ongoing?

Your single point of contact takes over the organization and coordination of all service issues by managing your IQ/OQ, maintenance and warranty - independent of the location of the clinical trials site. For customers working in regulated environments, we offer support in qualification matters to be prepared for audits. Through our tailored installation qualification and operational qualification services, as well as through our GxP compliant documentation, we ensure the proper installation and optimum performance of your centrifuge. Test series of values critical to the process are performed to verify manufacturer specifications.

IQ/OQ GxP documentation will give you peace of mind due to reduce workload for your centrifuge qualification and in case of an audit your centrifuge documentation meets specifications. We offer an extended warranty on parts, labor and travel expenses on repairs.

Contact us: clinicaltrials@eppendorf.com

Solution – Versatile centrifuge for almost any clinical trial

Are you looking for a centrifuge which meets the requirements of sponsors for most applications?

A centrifuge that is suitable for nearly all clinical trials, as well as for in-vitro diagnostics? Our versatile, high quality, low downtime centrifuge meets most sponsor requirements and can therefore be used in almost any clinical trials - whether you offer your customer a purchase or rental model.

The 5702 family is the perfect solution for clinical trial sample collection sites for the initial spin of blood and urine samples. These versatile centrifuges accommodate all common blood, pediatric and urine tubes. The swing-out rotor offers significant advantages in terms of reduced sample contamination and higher sample yields compared to a fixed-angle rotor. Importantly, this centrifuge accommodates the extra-tall (16x125 mm) cell preparation tubes e.g., the BD CPT 8 mL Vacutainer for PBMC isolation.

With a very compact footprint, this centrifuge fits on every lab bench, and its quiet operation benefits your work environment. User-friendly operation minimizes human error and allows for easy training of site staff, regardless of their level of experience with laboratory equipment.

Its capacity of up to 16 standard tubes (16x100 mm or 13x75 mm tubes) makes this centrifuge suitable for doctor’s offices, but it is also ideal for processing samples from multiple patients in one run in larger sites such as hospitals, independent clinical sites or phase 1 units.