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Software Downloads
Software and Firmware Updates
Software/Firmware revisions are made available at no charge through this web page so that all users can benefit from the latest performance enhancements. The easy upgrade procedure takes only a few minutes to perform.
Read more
Attention: Customers operating Eppendorf products with software or firmware in a regulated environment should consult their quality assurance, qualification and/or validation experts before downloading and installing any software or firmware.
Read more
Pipette Updates
Eppendorf Pipette Software Update Tool
Eppendorf Pipette Software Update Tool
NOTE: The update tool will connect to the Eppendorf servers to download the latest software update for your electronic Eppendorf pipette. Instructions how to install the update are included in the .zip file.
WARNING: With a software update, the pipette is reset to factory settings and all settings and saved programs or favorites (if any) are deleted.
Download ep_update_tool_version_00.02.00.zip
Latest update/Version
11-Nov-2024
Rev. 06.03.00 for Multipette® / Repeater® E3 or E3x
31-Jul-2024
Rev. 05.07.00 for Eppendorf Xplorer® , Xplorer plus or Xplorer plus Move It®
Description of Changes
Revision 06.03.00 for Multipette® / Repeater® E3 or E3x
Revision 05.07.00 for Eppendorf Xplorer® , Xplorer plus and Xplorer plus Move It®
Previous Versions
24-Jan-2024
Revision 05.06.00 for Eppendorf Xplorer® , Xplorer plus and Xplorer plus Move It®
06-Mar-2023
Rev. 05.05.00 for Eppendorf Xplorer® , Xplorer plus and Xplorer plus Move It®
04-Nov-2022
Revision 06.02.00 for Multipette® / Repeater® E3 or E3x
23-May-2022
Rev. 05.02.00 for Eppendorf Xplorer® , Xplorer plus and Xplorer plus Move It®
07-Mar-2022
Rev. 05.01.00 for Eppendorf Xplorer® , Xplorer plus and Xplorer plus Move It®
Rev. 06.01.00 for Multipette® / Repeater® E3 or E3x
16-Jul-2021
Rev. 04.02.00 for Eppendorf Xplorer® , Xplorer plus and Xplorer plus Move It®
Rev. 05.01.00 Multipette® / Repeater® E3 or E3x
WARNING: With a software update, the pipette is reset to factory settings and all settings and saved programs or favorites (if any) are deleted.
Download ep_update_tool_version_00.02.00.zip
Latest update/Version
11-Nov-2024
Rev. 06.03.00 for Multipette® / Repeater® E3 or E3x
31-Jul-2024
Rev. 05.07.00 for Eppendorf Xplorer® , Xplorer plus or Xplorer plus Move It®
Description of Changes
Revision 06.03.00 for Multipette® / Repeater® E3 or E3x
- Updated user interface design and graphics for error messages
Revision 05.07.00 for Eppendorf Xplorer® , Xplorer plus and Xplorer plus Move It®
- Added compatibility with Pipette Manager software 1.2.3
Previous Versions
24-Jan-2024
Revision 05.06.00 for Eppendorf Xplorer® , Xplorer plus and Xplorer plus Move It®
- Several improvements and bugfixes when using the pipette with Eppendorf Pipette Manager
06-Mar-2023
Rev. 05.05.00 for Eppendorf Xplorer® , Xplorer plus and Xplorer plus Move It®
- Added compatibility with Pipette Manager software 1.1.3
04-Nov-2022
Revision 06.02.00 for Multipette® / Repeater® E3 or E3x
- Several improvements and bugfixes when using the pipette with Eppendorf Pipette Manager
23-May-2022
Rev. 05.02.00 for Eppendorf Xplorer® , Xplorer plus and Xplorer plus Move It®
- Updated device drivers for new memory module in pipettes produced from 2022 (no changes for pipettes purchased before 2022)
07-Mar-2022
Rev. 05.01.00 for Eppendorf Xplorer® , Xplorer plus and Xplorer plus Move It®
- Added support for new circuit board in pipettes produced from 2022 (no changes for pipettes purchased before 2022)
Rev. 06.01.00 for Multipette® / Repeater® E3 or E3x
- Optimized overvoltage protection
- Improved wake-up/sleep function
- Improved read & write function of user settings
16-Jul-2021
Rev. 04.02.00 for Eppendorf Xplorer® , Xplorer plus and Xplorer plus Move It®
- Improved battery capacity measurement
- Improved read & write function of user settings
- Support for Eppendorf Xplorer® connect WiFi module for connection to Eppendorf Pipette Manager
- Integration of an automatic blow out in reverse pipetting mode
Rev. 05.01.00 Multipette® / Repeater® E3 or E3x
- Improved battery capacity measurement
- Improved read & write function of user settings
Read more
Pipette Manager Updates
NOTE: Empty USB flash drive with at least 512 MB storage space in FAT32 format needed to perform an update. Instructions how to install the update are included in the .zip file. Important: Please insert the USB drive only after booting up the Pipette Manager.
Download Pipettemanager_software_update.zip
Latest update/Version
31-Jul-2024
Rev. 1.2.3
Description of Changes
Previous Versions
31-Mar-2023
Rev. 1.1.3
Description of Changes
15-Nov-2021
Rev. 1.0.10
Description of Changes
09-Mar-2021
Rev. 1.0.06
Description of Changes
Download Pipettemanager_software_update.zip
Latest update/Version
31-Jul-2024
Rev. 1.2.3
Description of Changes
- Added additional features to the "Pipetting Records" feature:
-
- Records can now be exported in .CSV and .PDF formats (previously only PDF)
- Users can now add "Quick Notes" to recorded activities which are included in the Record
- The Record header can now be customized with individual logos (previously only Eppendorf logo)
Previous Versions
31-Mar-2023
Rev. 1.1.3
Description of Changes
- Added new feature Pipetting Records, allowing documentation of pipetting activities and export via PDF file
- Improved WiFi communication with connected pipettes and tablets
- Minor improvements
15-Nov-2021
Rev. 1.0.10
Description of Changes
- Added support for Move It® Adjustable Tip Spacing Pipettes
- Prevention of firmware downgrades for pipettes with a newer firmware version during the firmware update via the VisioNize® pipette manager
- Minor bugs fixed
09-Mar-2021
Rev. 1.0.06
Description of Changes
- Initial product version
Read more
VisioNize Updates
VisioNize box Updates
Description of changes:
This update supports connectivity of the VisioNize box to the new VisioNize Lab Suite Experience.
Date/File/Version:
May 2025
Version: 2.0.0.0
VisioNize_box_firmware_update
NOTE: Empty USB flash drive with at least 512 MB storage space in FAT32 format needed to perform an update.
This update supports connectivity of the VisioNize box to the new VisioNize Lab Suite Experience.
Date/File/Version:
May 2025
Version: 2.0.0.0
VisioNize_box_firmware_update
NOTE: Empty USB flash drive with at least 512 MB storage space in FAT32 format needed to perform an update.
Read more
VisioNize sense updates
NOTE: Empty USB flash drive with at least 512 MB storage space in FAT32 format needed to perform an update.
**
Date/File/Version:
January 2025
Version: 2.1.2
VNSenseGateway_2.1.2.mender
**
Description of Changes:
This update supports connectivity of the VisioNize sense equipment to the new VisioNize Lab Suite Experience.
**
Date/File/Version:
January 2025
Version: 2.1.2
VNSenseGateway_2.1.2.mender
**
Description of Changes:
This update supports connectivity of the VisioNize sense equipment to the new VisioNize Lab Suite Experience.
Read more
VisioNize box
NOTE: Empty USB flash drive with at least 512 MB storage space in FAT32 format needed to perform an update.
**
Date/File/Version:
August 2025
Version: 2.2.0.0
vnbox1-2.2.0.0.zip
**
Description of Changes:
This update supports connectivity of the VisioNize box to the new VisioNize Lab Suite Experience.
**
Date/File/Version:
August 2025
Version: 2.2.0.0
vnbox1-2.2.0.0.zip
**
Description of Changes:
This update supports connectivity of the VisioNize box to the new VisioNize Lab Suite Experience.
Read more
VisioNize box 2 / VisioNize box 2 cable
NOTE: Empty USB flash drive with at least 512 MB storage space in FAT32 format needed to perform an update.
**
Date/File/Version:
August 2025
Version: 2.2.0.0
vnbox2-2.2.0.0.zip
**
Description of Changes:
This update supports connectivity of the VisioNize box 2 and VisioNize box 2 cable to the new VisioNize Lab Suite Experience.
**
Date/File/Version:
August 2025
Version: 2.2.0.0
vnbox2-2.2.0.0.zip
**
Description of Changes:
This update supports connectivity of the VisioNize box 2 and VisioNize box 2 cable to the new VisioNize Lab Suite Experience.
Read more
Freezer Updates
RackScan Analyze
NOTE: The RackScan Analyzer software is used to read 2D data matrix codes on consumables and to transfer the information contained in the 2D data matrix codes for further use in software applications.
The RackScan Analyzer software was developed to be used with RackScan b and RackScan s.
Description of Changes
The zip-file includes the following files:
Date/File/Version
20-Dec-2019
Version: 3.15 (build 3129)
The RackScan Analyzer software was developed to be used with RackScan b and RackScan s.
Description of Changes
The zip-file includes the following files:
- Eppendorf RackScan Analyzer Installer
- Software Manual including installation guide
Date/File/Version
20-Dec-2019
Version: 3.15 (build 3129)
Read more
Freezer F740hi
NOTE: Empty USB flash drive with at least 512 MB storage space in FAT32 format needed to perform an update.
Description of Changes
This update supports connectivity of the F740hi to the new VisioNize Lab Suite Experience.
Date/File/Version
January 2025
Version: 2.1.7.1352
USB_freezer_2.1.7.1352_user_incremental_unified_update.zip
Description of Changes
This update supports connectivity of the F740hi to the new VisioNize Lab Suite Experience.
Date/File/Version
January 2025
Version: 2.1.7.1352
USB_freezer_2.1.7.1352_user_incremental_unified_update.zip
Read more
Incubator Updates
CellXpert C170i
NOTE: Empty USB flash drive with at least 512 MB storage space in FAT32 format needed to perform an update.
Description of Changes
This update supports connectivity of the C170i to the new VisioNize Lab Suite Experience.
Date/File/Version:
December 2024
Version: 2.7.4
USB_c170i_incubator_2.7.4_user_incremental_unified_update.zip
Description of Changes
This update supports connectivity of the C170i to the new VisioNize Lab Suite Experience.
Date/File/Version:
December 2024
Version: 2.7.4
USB_c170i_incubator_2.7.4_user_incremental_unified_update.zip
Read more
Incubator Shaker Updates
Innova S44i
NOTE: Empty USB flash drive with at least 512 MB storage space in FAT32 format needed to perform an update.
Description of Changes
This update supports connectivity of the S44i to the new VisioNize Lab Suite Experience.
Date/File/Version:
February 2025
Version: 2.1.7.1350
USB_shaker_2.1.7.1350_user_incremental_unified_update.zip
Description of Changes
This update supports connectivity of the S44i to the new VisioNize Lab Suite Experience.
Date/File/Version:
February 2025
Version: 2.1.7.1350
USB_shaker_2.1.7.1350_user_incremental_unified_update.zip
Read more
CellXpert CS220
NOTE: Empty USB flash drive with at least 512 MB storage space in FAT32 format needed to perform an update.
Description of Changes:
This update supports connectivity of the CS220 to the new VisioNize Lab Suite Experience.
Date/File/Version:
March 2025
Version: 1.3.2
USB_ccd_shaker_1.3.2_user_incremental_unified_update.zip
Description of Changes:
This update supports connectivity of the CS220 to the new VisioNize Lab Suite Experience.
Date/File/Version:
March 2025
Version: 1.3.2
USB_ccd_shaker_1.3.2_user_incremental_unified_update.zip
Read more
Thermocycler
Mastercycler X40
NOTE: Empty USB flash drive with at least 512 MB storage space in FAT32 format needed to perform an update.
Description of Changes
This update supports connectivity of the X40 to the new VisioNize Lab Suite Experience.
Date/File/Version:
May 2025
Version: 4.2.2
USB_x40_cycler_4.2.2_user_incremental_unified_update.zip
Description of Changes
This update supports connectivity of the X40 to the new VisioNize Lab Suite Experience.
Date/File/Version:
May 2025
Version: 4.2.2
USB_x40_cycler_4.2.2_user_incremental_unified_update.zip
Read more
Mastercycler X50
NOTE: Empty USB flash drive with at least 512 MB storage space in FAT32 format needed to perform an update.
Description of Changes
This update supports connectivity of the X50 to the new VisioNize Lab Suite Experience.
Date/File/Version:
May 2025
Version: 4.2.4
USB_x50_cycler_4.2.4_user_incremental_unified_update.zip
Description of Changes
This update supports connectivity of the X50 to the new VisioNize Lab Suite Experience.
Date/File/Version:
May 2025
Version: 4.2.4
USB_x50_cycler_4.2.4_user_incremental_unified_update.zip
Read more
Temperature Control and Mixing Updates
ThermoMixer® C, ThermoMixer® F, and ThermoStat® C Updates
Description of Changes
Software version 3.5.0 introduces a new application feature for thawing cells which is exclusively available for the Eppendorf ThermoMixer® C in combination with the new Eppendorf SmartBlock™ cryo thaw.[1] Furthermore there are several minor additions, updates and fixes for the Eppendorf ThermoMixer® C, ThermoMixer® F, and ThermoStat® C such as
• User notifications by LEDs and simple melodies in special programs (e.g. “Thawing cells”)
• Mixing programs saved on program keys can be reset to their defaults (only ThermoMixer C)
• Extended communication with VisioNize box
• Translations for dialogs which were previously only available in English
• Adapted lengths of display texts to better fit into GUI
• Improved memory handling (see warning below)
• Fixed scrolling behavior in menus with many entries
Date/File/Version
26-Nov-20
Software version 3.5.0 introduces a new application feature for thawing cells which is exclusively available for the Eppendorf ThermoMixer® C in combination with the new Eppendorf SmartBlock™ cryo thaw.[1] Furthermore there are several minor additions, updates and fixes for the Eppendorf ThermoMixer® C, ThermoMixer® F, and ThermoStat® C such as
• User notifications by LEDs and simple melodies in special programs (e.g. “Thawing cells”)
• Mixing programs saved on program keys can be reset to their defaults (only ThermoMixer C)
• Extended communication with VisioNize box
• Translations for dialogs which were previously only available in English
• Adapted lengths of display texts to better fit into GUI
• Improved memory handling (see warning below)
• Fixed scrolling behavior in menus with many entries
Date/File/Version
26-Nov-20
Read more
Bioprocess Updates
Analog Input/Output Module Updates
Description of Changes
Analog I/O software revision B.00 includes the ability to recognize and control up to 8 Analog I/O modules from a single installed version, and addresses previous issues with communication loss.
Date/File/Version
30-Jan-2019
Update_M1372_B.00.zip
Version Analog B.00
Analog I/O software revision B.00 includes the ability to recognize and control up to 8 Analog I/O modules from a single installed version, and addresses previous issues with communication loss.
Date/File/Version
30-Jan-2019
Update_M1372_B.00.zip
Version Analog B.00
Read more
BioCommand® Batch Control Updates
WARNING: Do not attempt to install this update on BioCommand® Batch Control Plus installations. Database files are not compatible and may result in loss of data. For BioCommand® Batch Control Plus updates, please contact your local sales/service representative.
Description of Changes
Revision 6.03 includes the following enhancements:
Date/File/Version
30-Jun-2023
v6.03
Download here
Description of Changes
Revision 6.03 includes the following enhancements:
- SQL Server updated from SQL Server 2008 Express to SQL Server 2017 Express
- SQL login password length and complexity increased
- Publisher certificate added to BioCommand and NBS OPC Server wizard applications
Date/File/Version
30-Jun-2023
v6.03
Download here
Read more
BioCommand® Batch Control Plus Updates
For BioCommand Batch Control Plus, a specific software update procedure is required for Revision 5.01. Please contact your local Eppendorf service representative for assistance.
Read more
BioCommand® Track and Trend Updates
WARNING: Do not attempt to install this update on BioCommand® Batch Control Plus installations. Database files are not compatible and may result in loss of data. For BioCommand® Batch Control Plus updates, please contact your local sales/service representative.
Description of Changes
Revision 6.03 includes the following enhancements:
Date/File/Version
30-Jun-2023
v6.03
Download here
Description of Changes
Revision 6.03 includes the following enhancements:
- SQL Server updated from SQL Server 2008 Express to SQL Server 2017 Express
- SQL login password length and complexity increased
- Publisher certificate added to BioCommand and NBS OPC Server wizard applications
Date/File/Version
30-Jun-2023
v6.03
Download here
Read more
BioFlo® 120 Updates
Software revision 02.08 incorporates the following solutions/additions to improve the performance of your bioprocess controller:
Date/File/Version
25-March-2021
1390_1203_02.08.zip
Version 02.08
- 1SLPM and 5SLPM TMFC’s with different turndown ratios support is added
Date/File/Version
25-March-2021
1390_1203_02.08.zip
Version 02.08
Read more
BioFlo® 320 Updates
Software revision 04.08 incorporates the following solutions/additions to improve the performance of your bioprocess controller:
Date/File/Version
17-June-2025
Download: Update_R320GUI_04080028.zip
Version 04.08
- Memory watchdog - monitors server performance and automatically manages applications to prevent memory overload
- Time-based reset of the ISS (Intelligent System Scheduler)
- High Temperature setting for mRNA processes for the BioBLU 3c & BioBLU 10c
- Disablement of the “All Stop” button if the system is on OIT lock
- Various Minor Bugs
Date/File/Version
17-June-2025
Download: Update_R320GUI_04080028.zip
Version 04.08
Read more
BioFlo®/CelliGen 510 Updates
Please contact your local Eppendorf service representative for assistance
Read more
BioFlo® 610 Updates
Please contact your local Eppendorf service representative for assistance
Read more
BioFlo® 720 Updates
Description of Changes:
Software revision 02.01 incorporates the following solutions/additions to improve the performance of your bioprocess controller:
Date/File/Version
14-June-2024
BioFlo 720 Updates.zip
Software revision 02.01 incorporates the following solutions/additions to improve the performance of your bioprocess controller:
- Hamilton ARC sensor compatibility
- All stop button
- Scale Up Assist (Custom vessel & BioFlo 320 water-jacketed vessels have been added)
Date/File/Version
14-June-2024
BioFlo 720 Updates.zip
Read more
RS-232 OPC Server Updates
Description of Changes
Update resolves communication errors with PC COM ports.
Date/File/Version
30-Jan-2019
M1295 RS232 Device Interface Kit Rev B.00 - Update.zip
Version B
Update resolves communication errors with PC COM ports.
Date/File/Version
30-Jan-2019
M1295 RS232 Device Interface Kit Rev B.00 - Update.zip
Version B
Read more
SciVario® twin Updates
Please contact your local Eppendorf service representative for assistance
Latest version 1.4.0.r113
This software version is compatible to DASware control 6.3 or higher
Latest version 1.4.0.r113
This software version is compatible to DASware control 6.3 or higher
Read more
epMotion Updates
Updates for epMotion 96 Flex
Updates for epMotion 96 Flex
Note:
Download the .zip file and extract the containing .apk file to the top level of an empty USB drive. Further instructions for installing the software update can be found in the user manual and epMotion 96 Flex software.
Download epMotion96FLexSW1.3FW1.14_2.zip
Change descriptions:
Date/File/Version:
06 Aug. 2024 / epMotion96Flex.apk / SW1.3 FW1.14
Download the .zip file and extract the containing .apk file to the top level of an empty USB drive. Further instructions for installing the software update can be found in the user manual and epMotion 96 Flex software.
Download epMotion96FLexSW1.3FW1.14_2.zip
Change descriptions:
- Bugfixing
- Additional service functionality implemented
Date/File/Version:
06 Aug. 2024 / epMotion96Flex.apk / SW1.3 FW1.14
Read more