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eShop

eShop & Benefits

At Eppendorf we are committed to provide solutions to our customers, including eCommerce tools and services. Our eShop has a customer centric approach, focusing on your needs. On our website, you will find detailed product information, certificates and several features to purchase online in a fast and convenient way.

Discover our product range

Order your Eppendorf product fast and easy by using our eShop

Cancellation policy & right of return

Claims


Claim of shortage, damaged products etc. must be reported within 7 days from receipt of shipped products. Please do accept the shipment from the carrier and sign for the shipment as damaged. Immediately contact Eppendorf Nederland B.V., to report the damage. Please refer to your order confirmation number when you call and if you ordered using a purchase number; please also refer to this when contacting Eppendorf Nederland B.V.


Return and Repair


Please do not return any items without prior approval from Eppendorf Nederland B.V. If in any circumstance you need to return a newly purchased product, this has to be reported to Eppendorf Nederland B.V. within 14 days from the invoice date and the return will only be accepted as new if the product is returned in the original, unbroken package. Eppendorf Nederland B.V. will not accept any invoices in relation to transportation of returned items. All return has to be done on the purchasers account and risk only.