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Qualification Services

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Installation Qualification

The Installation Qualification assures that the instrument is installed in accordance with Eppendorf’s specifications within defined test protocols.

Operational Qualification

The Operational Qualification assures that the instrument operates in accordance with Eppendorf’s specifications within defined test protocols.

Your advantages

  • Confidence in the quality of your results and safety of the instrument
  • Supporting compliance with the complex GxP standards and regulations

ULT Freezer Installation Qualification & Operational Qualification Services

Installation Qualification & Operational Qualification
Ordering Information
ULT Freezer
Check of delivery status, and installation environment
Installation of instrument incl. configuration and functional check
Detailed IQ report
Test of alarm functions
Verification of instrument parameters (e.g. temperature)
Detailed OQ report

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Attn: This table lists only the most important service operations by plan. The provided service report will show the complete service operations performed.

Info: Our service offers may differ by country. Please contact your local service representative for more information.

New: Multi-Temperature Mapping for Ultra-Low Temperature Upright Freezer

Regular verification with the help of an external, calibrated multi-channel temperature verification system inside your ULT freezer provides you with security of reliable long-term sample storage.

Our factory-trained and certified service technician will perform an on-site temperature mapping study including a full report stating:

  • Minimum, maximum and average temperature of each location
  • Full log of raw data of each measurement
  • Temperature profile graphic for duration of measuring period
  • All relevant calibration certificates

Norms, standards and best practices such as ISPE-Controlled Temperature Chamber Mapping and Monitoring, IEC 60068 - Environmental testing, or Vaisala – 5 Rules of Sensor Placement in Validation/Mapping Applications recommend a temperature mapping of 9 or 15 probes after installation, and subsequently every two years, or when changes are made to the system.

Your advantages

  • 24 hours, 365 days a year reliable storage for temperature-sensitive samples
  • Comparable annual temperature distribution results in one or multiple freezers
  • Audit proof documentation

This service is only available in selected countries. Please contact your local Eppendorf serviceorganization for further information.
A probe holder system (9 and 15 probes) is used to ensure comparable results between different measurements and units
Example of a Multi-Temperature Mapping with 9 probes inside an ULT upright freezer


Why do I need a temperature mapping for an Eppendorf upright ULT freezer?‌

When should I have a temperature mapping performed on my upright ULT freezer?‌

How many measuring positions are tested during an Eppendorf temperature mapping study of an upright ULT freezer?‌

Over what duration should the temperature mapping of an upright ULT freezer be performed?‌

Why should I perform a temperature mapping on an empty upright ULT freezer?‌

Does Eppendorf offer a temperature mapping service for ULT freezers from other manufacturers?‌

Do you also offer a temperature mapping for chest ULT freezer?‌