Application Support

Application Support

You can expect the highest standards of support for your products and applications from Eppendorf.
Our teams of Application Specialists and our highly trained Product Support Staff in the international Support Centers are pleased to help you with advice and assistance for all kinds of questions about our products and their applications: 

  • Liquid handling (pipettes, dispensers, automated LH workstations etc.) and centrifugation products, as well as plastic consumables such as Eppendorf test tubes and pipette tips.
  • Molecular biology instruments and complete systems for PCR including reagents, consumables and instruments, nucleic acid purification (manual and automated), UV photometry (instrument and consumable), as well as cell manipulation.
  • Bioprocess instruments and consumables incl. scalable hardware and software solutions.

Our highly trained Scientific Support Staff is available in all time zones to assist you with any questions concerning our products.

Application Support for epMotion

Are you having trouble with an automated protocol or are not sure how to optimize your epMotion method? We are happy to advise and assist you with the programming of your epMotion application to ensure an optimal result. 

Our highly skilled automation specialists are available for you when contacting the Eppendorf Application Support.

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