text.skipToContent text.skipToNavigation
No results found
Search Suggestions

Centrifuge Rotor Service

Safe and effective!

Quality Management Systems increasingly ask for regular service of centrifuges and rotors in either an operational or a disassembled state to ensure a safe working environment. Functional inspections, maintenance, and calibration ensure that all technical specifications, such as temperature accuracy, rotational speed and operating time comply with the manufacturer specifications. Eppendorf's service programs for centrifuges assist with your preparation for internal and external audits.

Preventive Maintenance

Eppendorf offers a choice of preventive maintenance services and service agreement options for consistent instrument performance and confidence in safety.

New: Global Centrifuge Service Agreements from cost-efficient to all-inclusive care packages for easier service process, maximized uptime, and peace of mind!

Our new comprehensive service agreements

  • "AdvancedCare" includes a full annual preventive maintenance service program for assured instrument reliability and uptime; 20 % discount on parts, labor and travel; 10 % discount on additional services (e.g. IQ/OQ) during the agreement period
  • "PremiumCare" includes a full annual preventive maintenance service program for assured instrument reliability and uptime; unlimited travel, spare parts and labor on repairs included in the agreement; 10 % discount on additional services (e.g. IQ/OQ) during the agreement period

Our preventive maintenance only services

  • "Essential Check" includes a check of all fundamental functions of the product
  • "Preventive Maintenance" includes all preventive maintenance services to keep the instrument in accordance with the manufacturer specifications

Calibration Services

Calibration and verification services assure the precision and accuracy of an instrument according to defined parameter (time, speed, temperature) specifications.

Qualification Services

New: IQ/OQ GxP: For customers working in regulated environments we now offer our specifically created and revised Installation Qualification and Operational Qualification services including GxP compliant documentation. These provide you with qualified assurance that your instrument is not only functioning correctly, but also in accordance with manufacturers’ specifications.

Centrifuge Service Agreements

Service Agreements
Ordering Information
AdvancedCare
For assured instrument
reliability and uptime
PremiumCare
For assured instrument reliability,
uptime and financial plannability
Microcentrifuge w/o refrigeration
Microcentrifuge with refrigeration
Multipurpose centrifuge w/o refrigeration
Multipurpose centrifuge with refrigeration
Vacuum Concentrator
Includes:
Full preventive maintenance 1/year 1/year
Software update (during annual maintenance, if applicable)
Priority Support*
Discount on parts, labor, travel 20 % included
Parts, labor & travel included -
Discount on additional services (e.g. IQ/OQ) 10 % 10 %

Read more

Read less

Info: Our service offers may differ by country. Please contact your local service representative for more information.

*Subject to local business conditions, and based on a best effort’ practise. For more information please contact your local service organization

Centrifuge Preventive Maintenance Services

Preventive Maintenance Services
Ordering Information
Preventive Maintenance
Microcentrifuge w/o refrigeration
Microcentrifuge with refrigeration
Multipurpose Centrifuge w/o refrigeration
Multipurpose Centrifuge with refrigeration
Concentrator
Cleaning and Maintenance
Cleaning of housing/ Checking condensation water tray*
Cleaning and checking of rotor bowl and internal parts
Checking of instrument for any damage
Checking of stability, housing, display and keypad
Software update required
Checking of lid latch
Functional Check
Checking of rotor detection
Checking of temperature sensors* and speed sensor
Checking of imbalance detection*
Performing system test run
Memory
Evaluation of stored data
Documentation
Check List provided
Dated service sticker to confirm Eppendorf service

Read more

Read less

Attn: This table lists only the most important service operations by plan. The provided service report will show the complete service operations performed.

Info: Our service offers may differ by country. Please contact your local service representative for more information.


Reliability through professional inspection!

Rotors and buckets are subject to wear and tear as a result of regular operation and can be damaged by surface scratches, for example. This can affect the chemical resistance and accelerate the corrosion process. As a result of the high number of cycles carried out, the susceptibility to microscopic cracks in the rotor increases. These microfine cracks can be discovered early during a qualified inspection so that the rotor can be replaced in good time before serious damage occurs.
some alternative text
Rotors and buckets are subject to normal wear and tear during regular operation and may be damaged as a result. Surface scratches, among others, can affect the chemical resistance and accelerate the corrosion process. The stress of high number of cycles increases the likelihood of microscopic cracks. These micro-cracks can be detected early on during a qualified inspection, which will allow the rotor to be exchanged before serious damage has occurred.

Our certified, qualified service technicians use sophisticated borescope devices to detect invisible, yet critical, cracks and scratches. If none or very few surface changes are identified, the rotor can be used according to instructions - or for an additional year if the inspection was performed at the end of the recommended service life.

Rotor Inspection Services

Ordering Information Recommended service periods Fixed-angel rotors Swing-bucket rotors and buckets
Visual rotor inspection 1) Annually

Read more

Read less

1) For all Eppendorf rotors and accessories

Order Number for obligatory check of rotor according to country-specific regulations:


These articles might also interest you: