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Product Registration

Thank you for choosing Eppendorf!

We hope you enjoy using your Eppendorf product. By taking just a few minutes to register your products, you can improve your experience with Eppendorf even more. Interested in finding out how?

Proud owner of an Eppendorf product
Shop, Win and Secure with each registration!
Note: Depending on your country, not all promotions will be available. Check our FAQ to see which countries and products are participating.

Win a Laser Engraved Pipette!

Are you a proud owner of an Eppendorf product? Tell us why! Register your product first and then share your story with us.

How to register your products?

It is as simple as it sounds! Choose your preferred way.

Participating products‌

Participating countries‌

Terms and Conditions‌

FAQ - Frequently Asked Questions

What are the advantages of Product Registration?‌

Which countries will issue epPoints for Product Registration?‌

Which countries are offering 3-month extended warranty for Product Registration?‌

When do I get the 10% discount voucher for registering my Eppendorf product?‌

Who can benefit from the advantages?‌

When do I get the extended warranty for registering my Eppendorf product?‌

What's the difference between an epPoints code and a Product Registration code/serial number?‌

Which countries offer 10% eShop vouchers?‌

What types of Eppendorf devices can I register?‌

How do I register my Eppendorf device?‌

Where can I find the serial number and the registration code?‌

Where can I find the 2D code?‌

I have lost my registration code. Can I also register pipettes and dispensers using the serial number?‌

The system tells me that the number/code is not valid. What can I do?‌

I’m getting an error message saying that my device has already been registered, but I am sure that I am the first person to register it. What can I do?‌

I get an error message that I made five incorrect entries and that my account is locked. But I would like to register more devices. What can I do?‌

How can I de-register a device?‌

Can I register devices of other brands?‌

Can more than one person register the same device?‌

Can I transfer my registrations to a colleague?‌

My company is the owner of the device. Am I allowed to register it?‌

Which products have epPoints stickers?‌

How do I redeem epPoints codes?‌

Will my collected epPoints expire?‌

How long does it take to credit the points to my account?‌

How can I check my epPoints status / account balance?‌

How do I redeem my collected epPoints for rewards?‌

How long does it take until I receive my rewards?‌

Is redeeming my epPoints free of charge?‌

How do I register for epPoints?‌

Can I participate in the epPoints program even if my country does not participate?‌

Can I transfer epPoints to another account?‌

I’m getting an error message saying that my device has already been registered, but I am sure that I am the first person to register it. What can I do?‌

Ich erhalte eine Fehlermeldung, dass ich fünf fehlerhafte Eingaben gemacht habe und mein Konto gesperrt wurde. Ich I get an error message that I made five incorrect entries and that my account is locked. But I would like to register more devices. What can I do?öchte aber noch weitere Geräte registrieren. Was kann ich tun?‌‌

How can I de-register a device?‌

Can I register devices of other brands?‌

Can more than one person register the same device?‌

Can I transfer my registrations to a colleague?‌

My company is the owner of the device. Am I allowed to register it?‌