Welcome to the myEppendorf Product Registration!

Do you want to

      -     collect up to 100 epPoints®      

      -     easily manage your Eppendorf devices      

      -     be able to receive important information on your Eppendorf devices?

Then register your newly purchased instruments and pipettes here!
It is very easy! For any instrument with nameplate, please find the serial number for registration on the nameplate on the back, side, or bottom of the instrument. For any pipette or dispenser, please use the registration code attached to the Eppendorf Certificate delivered with your product.

Please contact us if you have any questions.

New to Product Registration?
Already registered?

Participating products

Please note
Applicable to all participating products:
- Only pipettes and dispensers produced in or after 2012 can be registered.
- Only devices with nameplate produced in or after 2008 and with the serial number format “5418WQ212353” can be registered.

CellTram® 4 Air/Oil
CellTram® Air/Oil/vario
Centrifuge - all types
Concentrator plus/Vacufuge plus
Concentrator/Vacufuge
epMotion® 5070 - all types
epMotion® 5073
epMotion® 5075 - all types
epMotion® 96
epMotion® M5073
epMotion® P5073
Eppendorf µCuvette® G1.0
Eppendorf BioPhotometer® - all types
Eppendorf BioSpectrometer® - all types
Eppendorf Easypet® 3
Eppendorf Eporator®
Eppendorf InjectMan® 4
Eppendorf InjectMan® NI2
Eppendorf Microdissector PPMD
Eppendorf PatchMan® NP2
Eppendorf PiezoXpert®
Eppendorf Reference®
Eppendorf Reference® 2
Eppendorf Research® plus
Eppendorf SmartBlock™
Eppendorf ThermoMixer® C
Eppendorf ThermoMixer® comfort
Eppendorf ThermoMixer® compact
Eppendorf ThermoMixer® F - all types
Eppendorf ThermoStat™ C
Eppendorf ThermoStat™ plus
Eppendorf ThermoTop®
Eppendorf TransferMan® - all types
Eppendorf Xplorer®
Eppendorf Xplorer® plus
FemtoJet®
FemtoJet® 4i/4x
FemtoJet® Express
HeatSealer S100/S200
High-Efficiency ULT Chest Freezer
High-Efficiency ULT Upright Freezer
I26/I26R
Innova® ULT Chest Freezer
Innova® ULT Upright Freezer
Mastercycler®
Mastercycler® ep - all types
Mastercycler® gradient
Mastercycler® nexus - all types
Mastercycler® personal
Mastercycler® pro - all types
MiniSpin®/MiniSpin® plus
MixMate®
Multipette® - all types
Multiporator®
New Brunswick™ Excella® - shakers, all types
New Brunswick™ Galaxy® - all types
New Brunswick™ HEF® Chest Freezer
New Brunswick™ I24/I24R
New Brunswick™ Innova® - shakers, all types
New Brunswick™ Premium Chest Freezer
New Brunswick™ S41i
Repeater® - all types
ULT Chest Freezer
ULT Upright Freezer

Participating countries

Argentina
Australia
Austria
Bangladesh
Belgium
Brazil
Brunei
Bulgaria
Cambodia
Canada
China
Costa Rica
Croatia
Cyprus
Czech Republic
Denmark
Egypt
Estonia
Finland
France
Germany
Ghana
Greece
Hungary
Iceland
India
Indonesia
Ireland (Republic only)
Israel
Italy
Japan
Jordan
Kenya
Lao Peoples Democratic Republic
Latvia
Lithuania
Luxembourg
Malaysia
Malta
Mexico
Myanmar
Nepal
Netherlands
New Zealand
Norway
Oman
Pakistan
Philippines
Poland
Portugal
Puerto Rico
Qatar
Romania
Russian Federation
Saudi Arabia
Serbia
Singapore
Slovakia
Slovenia
South Africa
South Korea
Spain
Sri Lanka
Sweden
Switzerland
Taiwan
Thailand
Turkey
United Arab Emirates
United Kingdom
United States of America
Venezuela
Vietnam

FAQ - Frequently asked questions

What are the advantages of Product Registration?
With registering your Eppendorf device at our Product Registration, you can
- collect up to 100 epPoints per registration
- easily manage your Eppendorf devices
- receive important information on your Eppendorf devices
What types of Eppendorf devices can I register?
You can register most Eppendorf pipettes, dispensers, instruments with nameplate and the Eppendorf µCuvette. For a detailed list, please refer to the section "Participating products" above.
How do I register my Eppendorf device?
You need a myEppendorf account to use Product Registration.
After log in, you will find an entry mask here at the Product Registration page.
To register your pipette or dispenser, please enter the registration code from your Eppendorf Certificate. For the Product Registration of an instrument with nameplate or an Eppendorf µCuvette, please use the serial number placed on the nameplate.
How can I get a myEppendorf account?
To register with myEppendorf, please go to “myEppendorf” at the top of this page and follow the link for registration or go to www.eppendorf.com/create-account .
Where can I find the serial number and the registration code?
- Pipettes or dispensers: The registration code is attached to the Eppendorf Certificate delivered with your product.
- Instruments with nameplate:
The serial number for registration is placed on the nameplate on the back, side or bottom of the instrument. It is a 12-digit code with numbers and letters.
- Eppendorf µCuvettes:
The serial number for registration is printed on the back of the box it is delivered in.
I have lost my registration code. Can I also register pipettes and dispensers using the serial number?
The serial number is not suitable for online Product Registration of pipettes or dispensers. Should you have lost your registration code, please contact us. In most cases we can create the registration code from the serial number of the pipette or dispenser for you.
How many epPoints do I receive for Product Registration?
You can receive up to 100 epPoints for Product Registration depending on the device you register. You will be notified of the exact amount in a confirmation e-mail after registration.
How long does it take to credit epPoints to my account?
Your account will be credited with the epPoints directly after registration.
What can I do with the epPoints I collected?
You can redeem your epPoints in our epPoints rewards shop for a variety of attractive rewards. Please note that offered rewards may vary by country.
The system tells me that the number/code I have entered is not valid. What can I do?
Please check the following points:
- Does your device participate in our Product Registration? For a detailed list, please refer to section "Participating products" above.
- Have you entered the registration code (pipettes, dispensers) or serial number (instruments, µCuvette) correctly?
- Have you tried to enter an epPoints code printed on a sticker? For redeeming these codes, please go to epPoints.
- Have you been working with your Eppendorf device over many years? Please note that only pipettes and dispensers manufactured as of 2012 and the majority of instruments manufactured after January 2008 can be registered.
Still not working? We are happy to help. Please contact us.
I’m getting an error message saying that my device has already been registered, but I am sure that I am the first person to register it. What can I do?
Please recheck the serial number / registration code, you may have misspelled it.
Still not working? We are happy to help. Please contact us.
I’m getting an error message saying that I have reached the limit of registrations. I have still some devices to register, what can I do?
Our system allows a certain number of registrations within a fixed period of time. If you have exceeded this limit, your account is automatically locked. In this case please contact us so that we can unlock you.
How can I de-register a device?
To de-register a device if you no longer have it, please contact us.
Where can I enter the epPoints code from the sticker I found in my box?
To enter this code, please go to epPoints.
Please note that generally Eppendorf consumables carry the epPoints sticker in the box, and Eppendorf devices can be registered with their serial number (instruments, µCuvette) or registration code (pipettes, dispensers).
Can I register devices of other brands?
Only Eppendorf devices can be registered. For a detailed list, please refer to the section "Participating products" above.
Can more than one person register the same device?
Every serial number or registration code can be registered only once.
Can I transfer my registrations to a colleague?
You are very welcome to transfer your registrations to a colleague. For that, please contact us to de-register the devices from your account and transfer them to your colleague’s account.
My company is the owner of the device. Am I allowed to register it?
Your company must make this decision. Please be aware of your company’s rules and make sure that you are permitted to do so. Please also see our myEppendorf Terms & Conditions.
What does Eppendorf do with my registration data?
Please refer to our privacy statement on our Legal Notice page via the link at the very bottom of this page.