Eppendorf offers a choice of preventive maintenance services and service agreement options for consistent instrument performance and confidence in safety.
Global CO2 Incubator Service Agreements from cost-efficient to all-inclusive care packages for easier service process, maximized uptime, and peace of mind!
Our comprehensive service agreements:
Calibration and verification services assure the precision and accuracy of an instrument according to defined parameter (temperature, CO2, O2, rH) specifications.
IQ/OQ GxP: For customers working in regulated environments we now offer our specifically created and revised Installation Qualification and Operational Qualification services including GxP compliant documentation. These provide you with qualified assurance that your instrument is not only functioning correctly, but also in accordance with manufacturers’ specifications.
Service Agreement | AdvancedCare | PremiumCare |
| CO2 Incubator | 0082 060 325 | 0082 060 320 |
| S41i Incubator Shaker | 0082 050 325 | 0082 050 320 |
| Includes: | ||
| Full preventive maintenance | 1/year | 1/year |
| Software update (during annual maintenance, if applicable) | ■ | ■ |
| Priority Support* | ■ | ■ |
| Discount on parts, labor, travel | 20 % | included |
| Parts, labor & travel included | - | ■ |
| Discount on additional services (e.g. IQ/OQ) | 10 % | 10 % |
Info: Our service offers may differ by country. Please contact your local service representative for more information.
*Subject to local business conditions, and based on a best effort’ practise. For more information please contact your local service organization