What lab devices from Eppendorf are compatible and can be connected?

The current list of compatible Eppendorf lab devices can be found here: www.eppendorf.com/visionize-device-overview.

How can I connect lab devices?

Have a look at the VisioNize Setup Guide.

How many lab devices can I connect?

You can add an unlimited number of lab devices incl. non-connectable devices e.g. pipettes. You only need one device connectivity license per connected device.

Can pipettes be integrated via RFID chips?

RFID is currently not supported. Pipettes can be added via QR codes and scanners. Import of existing documentation material is possible.

Does the VisioNize box and the VisioNize sense gateway router require a firmware update from time to time?

Due to further development updates might be required. These updates can be triggered remotely from the VisioNize Lab Suite.

How can I connect lab devices to the VisioNize Lab Suite?

Have a look at the VisioNize Setup Guide and follow easily the instructions to get your instruments connected to the VisioNize Lab Suite.

How long do I have access to the data?

Seven days data access is included in VisioNize Lab Suite Essentials. Data access can be extended to 1 months with VisioNize Lab Suite Sample Safety+.

Can I extend the access to the data?

Yes, you can extend data access by subscribing to the VisioNize Lab Suite Sample Safety+. This will grant you date access for 1 month.

Can I use QR codes to add device?

Eppendorf QR codes from production and service installed on the pipette can be used to add devices easily into VisioNize Lab Suite. Competitor pipettes with QR codes installed by Eppendorf calibration service can also be used.

What scanner do you recommend for Eppendorf data matrix code from Eppendorf ?

Honeywell Xenon 1900GHD-2 USB was used to scan and validate the software internally.

Is VisioNize Lab Suite a multi-tenancy or a single-tenancy software?

VisioNize Lab Suite is a multi-tenancy software. For every customer a dedicated tenant is generated to secure your valuable data from unauthorized access.

What user authentication does VisioNize Lab Suite support?

VisioNize Lab Suite uses Username (e-mail adress) and Password for user authentication.

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VisioNize^® box

Eppendorf CryoCube® FC660h Ultralow temperature chest freezer (ULT) is connected to monitoring system

Eppndorf CryoCube® F101h ULT freezer is connected to the VisioNize box for freezer monitoring

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Créer une connectivité avec la VisioNize box

La VisioNize box connecte d'autres appareils Eppendorf à la VisioNize Lab Suite. Il s'agit d'un hub matériel qui fonctionne comme un système de décodage et de transmission des données permettant la collecte des données des appareils dans la VisioNize Lab Suite.

Une liste des appareils Eppendorf compatibles avec la VisioNize peut être trouvée sous Manuels.

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VisioNize^® box

avec adaptateur secteur
CC 5 V, ±6 %, 4 A

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Le hub matériel facile à installer connecte vos appareils compatibles avec VisioNize box enabled devicesau VisioNize Lab Suite.

Le hub fonctionne comme un système de transmission permettant la collecte des données de l'appareil dans la plate-forme. La boîte permet de connecter jusqu'à 4 appareils selon l'infrastructure du laboratoire/l'emplacement de l'appareil.