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- Unsere Serviceverträge
Unsere Serviceverträge – Ihre Vorteile
With our basket of Service and Extended Warranty Agreement solutions we take the load off your shoulders by simplifying your ordering and budgeting process for various services over the full lifetime of your instruments. Your costs become reduced and predictable, thereby assuring continuous productivity and a long service life. In addition, our agreements include repair costs – fully or partially – and discounts on other services. Benefit from assured premium performance for your peace of mind!
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Eppendorf-Serviceverträge
Garantieverlängerungsverträge
Eppendorf Services Agreements
Services Agreements | AdvancedCareFor assured instrument reliability and uptime | PremiumCareFor assured instrument reliability, uptime and financial plannability |
| Full preventive maintenance | 1 year | 1 year |
| Software update (during annual maintenance, if applicable) | ✅ | ✅ |
| Priority Support*1 | ✅ | ✅ |
| Spare parts, labor, travel on repairs | 20% discount | included |
| Discount on additional services (e.g. IQ/OQ) | 10% discount | 10% discount |
Mehr erfahren
*1 Abhängig von den lokalen Geschäftsbedingungen, basierend auf der „Best Effort“-Praxis. Für weitere Informationen wenden Sie sich bitte an Ihre örtliche Serviceorganisation.
Extended Warranty Agreements
Services Agreements |  Extended WarrantyPurchased once with the standard warranty period. Valid for one year following the standard warranty period. |  Extended Warranty plusPurchased within the standard warranty period. Valid for one year following the standard warranty period. |
| Full preventive maintenance | – | 1 year |
| Software update (during annual maintenance, if applicable) | – | ✅ |
| Priority Support*1 | – | ✅ |
| Spare parts, labor, travel on repairs | ✅ | ✅ |
| Discount on additional services (e.g. IQ/OQ) | – | 10% discount |
Mehr erfahren
*1 Abhängig von den lokalen Geschäftsbedingungen, basierend auf der „Best Effort“-Praxis. Für weitere Informationen wenden Sie sich bitte an Ihre örtliche Serviceorganisation.