MENU
FR | EUR
-
-
- Services pour Mastercycler
- Services pour automates de pipetage
- Services pour congélateurs
- Services pour incubateurs
- Services pour agitateurs
- Service de contrôle de la température et de l’agitation
- Service pour pipette
- Services pour bioprocédés
- Services pour centrifugeuses et rotors
- Étalonnage pour pipette neuve
-
-
- WHX Labs Dubai 2026
- analytica 2026
- Forum Labo 2026
- SLAS Europe 2026
- Forum Labo 2026 Bioprocess
- Bioprocessing Summit Europe 2026
- BioProcess International 2026
- Swiss Biotech Day 2025
- ISCT 2026
- Pichia 2026
- Future Labs Live 2026
- BioProScale Sympposium 2026
- ASGCT 2026
- Eppendorf Automation Forum 2026
- ESACT 2026
- ECB 2026
- WoTS 2026
- SIMB Annual Meeting 2026
- ELRIG Drug Discovery 2026
-
-
-
- Services pour Mastercycler
- Services pour automates de pipetage
- Services pour congélateurs
- Services pour incubateurs
- Services pour agitateurs
- Service de contrôle de la température et de l’agitation
- Service pour pipette
- Services pour bioprocédés
- Services pour centrifugeuses et rotors
- Étalonnage pour pipette neuve
-
-
- WHX Labs Dubai 2026
- analytica 2026
- Forum Labo 2026
- SLAS Europe 2026
- Forum Labo 2026 Bioprocess
- Bioprocessing Summit Europe 2026
- BioProcess International 2026
- Swiss Biotech Day 2025
- ISCT 2026
- Pichia 2026
- Future Labs Live 2026
- BioProScale Sympposium 2026
- ASGCT 2026
- Eppendorf Automation Forum 2026
- ESACT 2026
- ECB 2026
- WoTS 2026
- SIMB Annual Meeting 2026
- ELRIG Drug Discovery 2026
-
FR | EUR
-
- Pipettes, distributeurs et dispositifs de manipulation de liquides automatisée
- Pipettes mécaniques
- Pipettes électroniques
- Pipettes multicanaux
- Pipettes et distributeurs à déplacement positif
- Distributeurs sur flacon
- Auxiliaires de pipetage
- Accessoires pour pipettes et distributeurs
- Pipetage automatisé
- Consommables d’automatisation
- Accessoires d’automatisation
- Services pour pipettes et distributeurs
Sorry, we couldn't find anything on our website containing your search term.
Sorry, we couldn't find anything on our website containing your search term.
- Page d'accueil
- Service et assistance
- Services par groupe de produits
- Service de contrôle de la température et de l’agitation
Temperature Control & Mixing
We care for your samples – with our mix of services
The right heating, cooling and mixing conditions are made very easy with our Temperature Control and Mixing instruments. We also understand that slight deviations in temperature and mixing frequency of your samples can affect their reaction conditions and may lead to non-reproducible results. To guarantee you the precise function of the Eppendorf ThermoMixer® , MixMate® and ThermoStat instruments we offer manufacturer designed maintenance services. Our qualification services support your Quality Management requirements with Installation Qualification (IQ) and Operational Qualification (OQ) in accordance with manufacturer specifications.
Temperature Control and Mixing Service Agreements
| Service Agreement Ordering Information | AdvancedCare For assured instrument reliability and uptime | PremiumCare For assured instrument reliability, uptime and financial plannability |
| Eppendorf ThermoMixer® /ThermoStatTM , MixMate® | ||
| Includes: | ||
| Full preventive maintenance | 1/year | 1/year |
| Software update (during annual maintenance, if applicable) | ||
| Priority Support* | ||
| Discount on parts, labor, travel | 20 % | included |
| Parts, labor & travel included | - | |
| Discount on additional services (e.g. IQ/OQ) | 10 % | 10 % |
Lire la suite
Info: Our service offers may differ by country. Please contact your local service representative for more information.
*Subject to local business conditions, and based on a best effort’ practise. For more information please contact your local service organization
Lire la suite
Qualification Services
Installation Qualification
The Installation Qualification assures that the instrument is installed in accordance with Eppendorf’s specifications within defined test protocols.
Operational Qualification
The Operational Qualification assures that the instrument operates in accordance with Eppendorf’s specifications within defined test protocols.
Your advantages
- Confidence in the quality of your results and safety of the instrument
- Supporting compliance with the complex GxP standards and regulations
- GxP compliant IQ/OQ documentation will give you peace of mind due to reduced workload for your qualification and regulatory audit process
Lire la suite
Your advantages
- Confidence in the quality of your results and safety of the instrument
- Supporting compliance with the complex GxP standards and regulations
- GxP compliant IQ/OQ documentation will give you peace of mind due to reduced workload for your qualification and regulatory audit process
Lire la suite
Temperature Control and Mixing Installation Qualification & Operational Qualification Services
| Installation Qualification & Operational Qualification Ordering Information | IQ/OQ GxP | OQ GxP |
| Eppendorf ThermoMixer® /ThermoStatTM , MixMate® | ||
| Includes: | ||
| Check of delivery status, and installation environment | ||
| Installation of instrument incl. configuration and functional check | ||
| Detailed IQ report | ||
| Test of alarm functions | ||
| Verification of instrument parameters (e.g. heating, cooling, mixing, vortexing, timer) | ||
| Detailed OQ report | ||
| Handling of deviation list/management | ||
| Signed approval by customer and service technician |
Lire la suite
Attn: This table lists only the most important service operations by plan. The provided service report will show the complete service operations performed.
Info: Our service offers may differ by country. Please contact your local service representative for more information.
Lire la suite
Calibration Services
Calibration and verification services assure the precision and accuracy of an instrument according to defined parameter (temperature) specifications.
Lire la suite
Temperature Control and Mixing Preventive Maintenance Services
| Preventive Maintenance Ordering information | Preventive Maintenance |
| Eppendorf ThermoMixer® /ThermoStatTM , MixMate® | |
| External Checks and Maintenance | |
| Cleaning of housing | |
| Visual check of housing | |
| Visual check of plate holder | |
| Cleaning of accessories | |
| Visual check of accessories | |
| Internal Equipment and Fittings | |
| Cleaning of internal parts and assemblies | |
| Visual check of internal parts and assemblies | |
| Visual check of electrical connection | |
| Functional Check | |
| LED, display and keyboard check | |
| Check of vortex sensor | |
| Functional check with service functions | |
| Check of SmartBlock or exchangeable thermoblock detection | |
| Check of mixing, heating, cooling, and vortexing* | |
| Check of overload protection | |
| Check of fans | |
| Check of ThermoTop detection | |
| Memory | |
| Evaluation of stored data | |
| Documentation | |
| Check List provided | |
| Dated service sticker to confirm Eppendorf service |
Lire la suite
*without measurement
Attn: This table lists only the most important service operations by plan. The provided service report will show the complete service operations performed.
Info: Our service offers may differ by country. Please contact your local service representative for more information.
Lire la suite
These articles might also interest you:
Lire la suite