-
-
-
-
- Servicio para centrífugas y rotores
- Pipette Service
- Servicios para Mastercycler
- Servicio de automatización
- Servicio para bioprocesos
- Servicio para ultracongeladores
- Servicio para incubadores
- Servicio para agitadores
- Servicio de fotometría
- Servicio para control de temperatura y mezcla
- Servicio para equipos de manipulación celular
-
-
-
-
-
- Servicio para centrífugas y rotores
- Pipette Service
- Servicios para Mastercycler
- Servicio de automatización
- Servicio para bioprocesos
- Servicio para ultracongeladores
- Servicio para incubadores
- Servicio para agitadores
- Servicio de fotometría
- Servicio para control de temperatura y mezcla
- Servicio para equipos de manipulación celular
-
Está a punto de abandonar este sitio.
Por favor, tenga en cuenta que su carro de la compra actual no ha sido guardado todavía y no podrá ser restablecido en el nuevo sitio ni cuando regrese. Si desea guardar su carro de la compra, inicie sesión en su cuenta.
Product Support
Menos información
Support inquiries about repairs:
Support inquiries about certification & qualification:
Support inquiries about Preventive maintenance & calibration:
Support inquiries about applications:
FAQ by product groups
Menos información
Pipettes
How often should pipettes be calibrated?
Menos información
What do I need to remember before shipping the pipette?
There may be special customs requirements for electronic pipettes with a rechargeable battery if these are shipped abroad.
Menos información
To which address do I send the pipettes for calibration?
Menos información
How long does the calibration process take?
Menos información
Menos información
Centrifuges
Why should I have my centrifuge serviced at regular intervals?
Menos información
How often does my centrifuge need to be serviced?
Menos información
How often does the OQ need to be carried out for a centrifuge?
Eppendorf recommends regular device qualifications depending on the intensity of use, however, they should be carried out at least once a year.
Menos información
How can I clean my centrifuges myself?
Menos información
Menos información
Mastercycler
Why should a temperature verification be carried out?
Menos información
What does temperature verification mean?
Menos información
How can my device be cleaned and which cleaning agents and disinfectants can be used for cleaning and disinfection?
Do not use any aggressive chemicals on the device or its accessories such as strong and weak bases, strong acids, acetone, formaldehyde, halogenated hydrocarbons or phenol. If the device is contaminated with aggressive chemicals, clean it immediately using a mild cleaning agent. Use a lint-free cloth and a mild, soapy laboratory cleaner.
Select disinfection methods that comply with the legal regulations and guidelines for your area of application. If you have any questions in this regard, please contact the local Eppendorf Service Team.
Clean your device at regular intervals.
Please refer to your operating manual for further information - Maintenance chapter.
Menos información
Menos información
epMotion
Why should I have my epMotion serviced at regular intervals?
Menos información
How often do dispensing tools need to be calibrated?
Menos información
Why can the dispending tool be calibrated without the user unit?
Menos información
Menos información
ULT
How often does my freezer need to be serviced?
Menos información
What measures can I take to care for the device?
Menos información
How do I defrost my ULT-freezer?
Menos información
Menos información
CO2 Incubator
How often does my incubator need to be serviced?
Menos información
What do you need to look out for before carrying out a service?
Menos información
How often does the OQ need to be carried out for an incubator?
Menos información
How can my incubator be cleaned/ disinfected?
Menos información
Which parts of the incubator should be replaced at regular intervals?
Menos información
Menos información
Lab Shakers
Why should I have my Orbital Shaker serviced at regular intervals?
Menos información
How often does my orbital shaker need to be serviced?
Menos información
Menos información
Photometry
What is checked by the qualification service and why is it important for a photometer?
For the Eppendorf BioPhotometers, the number of flashes of the xenon lamp is defined and set using a special service filter.
A check of the light path is necessary in order to determine any impurities in the cuvette shaft.
Only through regular calibration can compliance with the manufacturer's specifications be checked and correcting adjustments be made to the instrument if necessary
Menos información
Menos información
ThermoMixer
How often does my ThermoMixer need to be serviced?
Menos información
What does the temperature verification include and how often does it need to be carried out?
Menos información
How can my device be cleaned and which cleaning agents and disinfectants can be used for cleaning and disinfection of ThermoMixer C, ThermoMixer F and ThermoStat C?
Do not use any aggressive chemicals on the device or its accessories such as strong and weak bases, strong acids, acetone, formaldehyde, halogenated hydrocarbons or phenol. If the device is contaminated with aggressive chemicals, clean it immediately using a mild cleaning agent. Use a lint-free cloth and a mild, soapy laboratory cleaner and distilled water.
Clean the housing and the thermoblock regularly.
Please refer to your operating manual for further information - Maintenance chapter.
Menos información
Menos información
Cell Manipulation
Why should I have my microinjector/ micromanipulator serviced at regular intervals?
Menos información
Which consumables should be replaced at regular intervals?
Menos información
How can I see that the O-rings need to be replaced?
Menos información
How can my device be cleaned and which cleaning agents and disinfectants can be used for cleaning and disinfection?
Do not use any aggressive chemicals on the device or its accessories such as strong and weak bases, strong acids, acetone, formaldehyde, halogenated hydrocarbons or phenol. If the device is contaminated with aggressive chemicals, clean it immediately using a mild cleaning agent. Use a lint-free cloth and a mild, soapy laboratory cleaner.
Select disinfection methods that comply with the legal regulations and guidelines for your area of application. If you have any questions in this regard, please contact the local Eppendorf Service Team.
Clean your device at least every 4 weeks.
Please refer to your operating manual for further information - Maintenance chapter.
Menos información
Menos información