How are DASGIP bioreactors protected against overheating?

The DASGIP TC4SC4 controls the integrated temperature control unit, the DASGIP Bioblock, as well as standard heat blankets and also cooling valves of four bioreactors simultaneously. Each vessel of the DASGIP system can be individually switched to heating or cooling operation. A combined heating and cooling control is also possible. An extra temperature inlet for heating elements with an integrated overheating safety sensor is at hand. Both Bioblock (up to 1.8 L) and highly efficient cooling fingers (up to 3.8 L) allow high cell density fermentation at benchtop scale. Even highly different temperatures can be applied on the individual vessels.

What do I have to consider when returning equipment for repair?

Equipment returned to Eppendorf for service or any other reason needs to be decontaminated first. Please fill out the Decontamination Form that you will find in the “Service & Support” section of the Eppendorf website and attach it to the package. Equipment which was sent without the completely filled form cannot be handled. This form must also be completed before any on-site service, whether covered under warranty or not, can commence.

What does your warranty cover?

Eppendorf issues a warranty of one year from the day of delivery on its products in accordance with our terms and conditions. Excluded are consumables such as cables, tubing, glassware, and sensors as well as used material.