What lab devices from Eppendorf are compatible and can be connected?

The current list of compatible Eppendorf lab devices can be found here: www.eppendorf.com/visionize-device-overview.

How can I connect lab devices?

Have a look at the VisioNize Setup Guide.

How many lab devices can I connect?

You can add an unlimited number of lab devices incl. non-connectable devices e.g. pipettes. You only need one device connectivity license per connected device.

Can pipettes be integrated via RFID chips?

RFID is currently not supported. Pipettes can be added via QR codes and scanners. Import of existing documentation material is possible.

Does the VisioNize box and the VisioNize sense gateway router require a firmware update from time to time?

Due to further development updates might be required. These updates can be triggered remotely from the VisioNize Lab Suite.

How can I connect lab devices to the VisioNize Lab Suite?

Have a look at the VisioNize Setup Guide and follow easily the instructions to get your instruments connected to the VisioNize Lab Suite.

How long do I have access to the data?

Seven days data access is included in VisioNize Lab Suite Essentials. Data access can be extended to 1 months with VisioNize Lab Suite Sample Safety+.

Can I extend the access to the data?

Yes, you can extend data access by subscribing to the VisioNize Lab Suite Sample Safety+. This will grant you date access for 1 month.

Can I use QR codes to add device?

Eppendorf QR codes from production and service installed on the pipette can be used to add devices easily into VisioNize Lab Suite. Competitor pipettes with QR codes installed by Eppendorf calibration service can also be used.

What scanner do you recommend for Eppendorf data matrix code from Eppendorf ?

Honeywell Xenon 1900GHD-2 USB was used to scan and validate the software internally.

Is VisioNize Lab Suite a multi-tenancy or a single-tenancy software?

VisioNize Lab Suite is a multi-tenancy software. For every customer a dedicated tenant is generated to secure your valuable data from unauthorized access.

What user authentication does VisioNize Lab Suite support?

VisioNize Lab Suite uses Username (e-mail adress) and Password for user authentication.

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VisioNize^® box

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Possibile connettività con VisioNize box

VisioNize box collega altri dispositivi Eppendorf a VisioNize Lab Suite. È un hardware hub e funziona come sistema di traduzione e decodifica dati per consentire la raccolta dei dati dell'apparecchio in VisioNize Lab Suite.

Un elenco dei dispositivi Eppendorf compatibili con VisioNize è disponibile nella scheda Manuali.

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Un hub facile da installare collega i tuoi VisioNize box enabled devices a VisioNize Lab Suite.

L'hub funziona come sistema di traduzione per consentire la raccolta dei dati dell'apparecchio nella piattaforma. La box permette il collegamento di massimo 4 apparecchi a seconda dell'infrastruttura del laboratorio e della sistemazione degli apparecchi.