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49  FAQ

Are there any spare parts available to maintain the Research 3 neo pipette?

The customer spare parts for the Research 3 neo pipettes can be found on the product page under 'spare parts' or in the Operating Manual chapter 12.3-12.6.

Can a 8- or 12-channel Research pro pipette also be used with fewer than 8 or 12 tips?

Can I lock the volume setting of the Research 3 neo pipette?

Can I transfer my old protocols to the new device (e.g. same parameter settings)?

Can I use 0.1 mL PCR tubes for the new PCR swing-out rotor?

Can I use the normal epT.I.P.S. pipette tips with the Research 3 neo pipettes?

Can products of the previous and new modular purity grades (with new seals) be used simultaneously in one application?

Can the new coated lid be used with the existing Concentrator Plus?

Can the new rotor generation be used with older Centrifuges without retrofitting?

Can the Research 3 neo pipette be adjusted?

Can the Research 3 neo pipette be disassembled?

Can the Research 3 neo pipettes withstand H2O2 fumigation?

Could you recommend what kind of divisible PCR plates should be used for the new PCR swing-bucket rotor of the Centrifuge 5425?

Does the Research 3 neo pipette need to be disassembled before autoclaving?

How can I create a new program in the 5910 Ri?

How can I update my Pipette Manager if new features are available?

How can the Research 3 neo pipette be calibrated?

How often should the Research 3 neo pipette be calibrated?

How to clean, decontaminate and disinfect the Research 3 neo pipette?

How to maintain the Research 3 neo pipette?

I am looking into buying a new ULT freezer but I do not know if I should buy an upright or chest model?

I bought a new Varispenser 2(x) and drops are visible inside the device. Additionally an intense smell was present when opening the cardbox. What is that?

I have purchased a new touch enabled device from Eppendorf and see the free basic subscription for the first 3 connected devices in my offer. Did I automatically receive a VisioNize® Lab Suite account and license?

I lost my password. What can I do now?

If I have calibrated EDOS with an adapter (e.g. single-channel) and then fit a different adapter (e.g. multi-channel), do I have to carry out a new calibration?

Is a holder available for the Research 3 neo pipette?

Is it necessary to buy new equipment to be able to use Eppendorf SafeCode consumables?

Is it necessary to buy new equipment to be able to use the 5 mL tube?

Is it necessary to buy new equipment to be able to use the new CryoStorage Vials?

Is it necessary to buy new equipment to enable the use of Eppendorf Conical Tubes 25 mL within existing lab periphery?

Is it necessary to buy new equipment to enable the use of Eppendorf Conical Tubes SnapTec® 50 within existing lab periphery?

Is it necessary to buy new equipment to enable the use of Eppendorf SafeCode Conical Tubes within existing lab periphery?

Is it necessary to buy new equipment to enable the use of Eppendorf SafeCode Microtubes within my existing lab periphery?

Is it possible to program methods for epMotion Refresher 1 version with the new epMotion Editor 4.00?

Is it possible to upgrade the Concentrator 5305 New Designbasic device?

Is the Research 3 neo pipette autoclavable?

Is the Research 3 neo pipette resistant to UV irradation?

What are the major improvements of the new manipulator TransferMan 4m/r compared to the predecessor TransferMan NK 2?

What can I do if new labware is not in the labware folders?

What certificates are available for the Research 3 neo pipette?

What is the procedure for establishing a new protocol for the electroporation of eukaryotic cells?

What is the volume range covered by the Research 3 neo pipettes?

What is to do, if new programmed application (under epBlue Studio) could not save?

What kind of information is stored in the scanner code on the side of my Research 3 neo pipette?

When do the Research 3 neo pipettes need to be greased?

Where can I find the Operating Manual of the Research 3 neo pipette?

Which assessories are available for the Research 3 neo pipette?

Which options are available for the new Eppendorf CryoCube F740 series?

Why is there a serial number on both the upper and lower part of the Reserach 3 neo pipettes?