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- Eppendorf 서비스 계약 – 장점
Eppendorf 서비스 계약 – 장점
With our basket of Service and Extended Warranty Agreement solutions we take the load off your shoulders by simplifying your ordering and budgeting process for various services over the full lifetime of your instruments. Your costs become reduced and predictable, thereby assuring continuous productivity and a long service life. In addition, our agreements include repair costs – fully or partially – and discounts on other services. Benefit from assured premium performance for your peace of mind!
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Eppendorf 서비스 계약
연장 보증 계약
Eppendorf Services Agreements
Services Agreements | AdvancedCareFor assured instrument reliability and uptime | PremiumCareFor assured instrument reliability, uptime and financial plannability |
| Full preventive maintenance | 1 year | 1 year |
| Software update (during annual maintenance, if applicable) | ✅ | ✅ |
| Priority Support*1 | ✅ | ✅ |
| Spare parts, labor, travel on repairs | 20% discount | included |
| Discount on additional services (e.g. IQ/OQ) | 10% discount | 10% discount |
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*1 현지 비즈니스 조건에 따라 달라질 수 있으며, "최선의 노력(best effort)" 원칙에 기반하여 제공됩니다. 자세한 정보는 현지 서비스 부서로 문의하십시오.
Extended Warranty Agreements
Services Agreements |  Extended WarrantyPurchased once with the standard warranty period. Valid for one year following the standard warranty period. |  Extended Warranty plusPurchased within the standard warranty period. Valid for one year following the standard warranty period. |
| Full preventive maintenance | – | 1 year |
| Software update (during annual maintenance, if applicable) | – | ✅ |
| Priority Support*1 | – | ✅ |
| Spare parts, labor, travel on repairs | ✅ | ✅ |
| Discount on additional services (e.g. IQ/OQ) | – | 10% discount |
자세히 보기
*1 현지 비즈니스 조건에 따라 달라질 수 있으며, "최선의 노력(best effort)" 원칙에 기반하여 제공됩니다. 자세한 정보는 현지 서비스 부서로 문의하십시오.