JP | JPY
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- Challenges and Chances: A Review of the 1st Stem Cell Community Day
- Summertime, and the Livin’ Is Easy…
- Follow-on-Biologics – More than Simple Generics
- Bacteria Versus Body Cells: A 1:1 Tie
- Behind the Crime Scene: How Biological Traces Can Help to Convict Offenders
- Every 3 Seconds Someone in the World Is Affected by Alzheimer's
- HIV – It’s Still Not Under Control…
- How Many Will Be Convicted This Time?
- Malaria – the Battle is Not Lost
- Physicians on Standby: The Annual Flu Season Can Be Serious
- At the Forefront in Fighting Cancer
- Molecular Motors: Think Small and yet Smaller Again…
- Liquid Biopsy: Novel Methods May Ease Cancer Detection and Therapy
- They Are Invisible, Sneaky and Disgusting – But Today It’s Their Special Day!
- How Many Cells Are in Your Body? Probably More Than You Think!
- What You Need to Know about Antibiotic Resistance – Findings, Facts and Good Intentions
- Why Do Old Men Have Big Ears?
- The Condemned Live Longer: A Potential Paradigm Shift in Genetics
- From Research to Commerce
- Chronobiology – How the Cold Seasons Influence Our Biorhythms
- Taskforce Microbots: Targeted Treatment from Inside the Body
- Eyes on Cancer Therapy
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- Challenges and Chances: A Review of the 1st Stem Cell Community Day
- Summertime, and the Livin’ Is Easy…
- Follow-on-Biologics – More than Simple Generics
- Bacteria Versus Body Cells: A 1:1 Tie
- Behind the Crime Scene: How Biological Traces Can Help to Convict Offenders
- Every 3 Seconds Someone in the World Is Affected by Alzheimer's
- HIV – It’s Still Not Under Control…
- How Many Will Be Convicted This Time?
- Malaria – the Battle is Not Lost
- Physicians on Standby: The Annual Flu Season Can Be Serious
- At the Forefront in Fighting Cancer
- Molecular Motors: Think Small and yet Smaller Again…
- Liquid Biopsy: Novel Methods May Ease Cancer Detection and Therapy
- They Are Invisible, Sneaky and Disgusting – But Today It’s Their Special Day!
- How Many Cells Are in Your Body? Probably More Than You Think!
- What You Need to Know about Antibiotic Resistance – Findings, Facts and Good Intentions
- Why Do Old Men Have Big Ears?
- The Condemned Live Longer: A Potential Paradigm Shift in Genetics
- From Research to Commerce
- Chronobiology – How the Cold Seasons Influence Our Biorhythms
- Taskforce Microbots: Targeted Treatment from Inside the Body
- Eyes on Cancer Therapy
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JP | JPY
epMotion® Service-Report
- The service report contains information on the selected device and the last ten applications that ended with an error message.
- The service report is exported as an encrypted file.
- Please contact your responsible epMotion specialist or Eppendorf technician before creating a service report.
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Instructions how to create a service report:
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- On the epBlue start screen, open the "Report" application.
- Select the device from the "Used Devices" list.
- Press the "Create Service Report" button.
- Individual applications can be excluded from the export, as appropriate.
- Press the "Export" button.
- Select the destination folder.
When creating the service report on an EasyCon, a USB stick must be connected. The file name cannot be changed. The file name consists of the date, time, and serial number of the device.
- Press the "Save" button.
The selected applications are exported as an encrypted file.
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Instructions how to send a service report:
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Region America
Region America
Option 1
(MultiCon is connected to the Internet):
Option 2
(MultiCon/EasyCon is not connected to the Internet):
(MultiCon is connected to the Internet):
- Upload the file to the following link
- Contact your epMotion support
Option 2
(MultiCon/EasyCon is not connected to the Internet):
- Transfer the file from your MultiCon/EasyCon to a computer with Internet access (e.g., via USB stick).
- Upload the file to the following link
- Contact your epMotion support.
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Region Europe
Option 1
(MultiCon is connected to the Internet):
Option 2
(MultiCon/EasyCon is not connected to the Internet):
(MultiCon is connected to the Internet):
- Upload the file to the following link
- Contact your epMotion support
Option 2
(MultiCon/EasyCon is not connected to the Internet):
- Transfer the file from your MultiCon/EasyCon to a computer with Internet access (e.g., via USB stick).
- Upload the file to the following link
- Contact your epMotion support.
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表示を減らす
Region Asia, Pacific, Africa
Option 1
(MultiCon is connected to the Internet):
Option 2
(MultiCon/EasyCon is not connected to the Internet):
(MultiCon is connected to the Internet):
- Upload the file to the following link
- Contact your epMotion support
Option 2
(MultiCon/EasyCon is not connected to the Internet):
- Transfer the file from your MultiCon/EasyCon to a computer with Internet access (e.g., via USB stick).
- Upload the file to the following link
- Contact your epMotion support.
もっと読む
表示を減らす