The pipette properties are not properly filled automatically after entering the serial number into VisioNize Lab Suite. What can I do?

Not all pipettes are automatically recognized. Please enter the properties manually.

What happens in case of a power outage and the internet is down?

Set up a notification including the category "warnings" and select the devices. Afterwards, you will receive a notification when the device is offline, e.g. due to a power outage. Just use the monitoring option to check if action is required.

I have purchased a new touch enabled device from Eppendorf and see the free basic subscription for the first 3 connected devices in my offer. Did I automatically receive a VisioNize ® Lab Suite account and license?

No. As we cannot use the data from the contract (such as name and email adress) you need to set up your own account and activate your subscription plan . The first three devices are in fact free of charge in our basic plan "VisioNize ® Lab Suite Essentials".

Why should I subscribe for VisioNize ® Lab Suite?

VisioNize Lab Suite can help you improving your lab efficiency by monitoring your devices, introducing advanced notifications to report on errors, alerts, and user interactions as well as recurring maintenance tasks. Moreover, Eppendorf seeks to continously develop further features for its digital platform.

What is the VisioNize Lab Suite?

VisioNize Lab Suite is a cloud-based platform solution that connects, manages or monitors lab equipment – enabling alert notifications and deeper insights into the lab. Additional features are constantly being developed and made available to subscribers.

Can I connect non-Eppendorf lab devices e.g. refrigerators?

Yes, by using the VisioNize sense sensor monitoring kit you can connect any temperature-controlled lab device, e.g., freezers, shakers and incubators.

Is VisioNize ® Lab Suite 21 CFR Part 11 compliant or compatible?

Data in the VisioNize Lab Suite cannot be changed, deleted or manipulated. Export to csv is possible. This helps supporting your with you compliance needs. Further features will be released to meet more requirements for 21 CFR Part 11.

Is it possible to export data from VisioNize ® Lab Suite?

You can export data. For now, only csv files are possible but we are working on providing non-editable PDFs.

Where are the data stored from VisioNize ® Lab Suite?

The VisioNize Lab Suite is hosted in the Microsoft Azure cloud. All data are stored on servers within the EU.

In which countries is the data stored?

All data is stored on VisioNize servers within the European Union.

What lab devices from Eppendorf are compatible and can be connected?

The current list of compatible Eppendorf lab devices can be found here: www.eppendorf.com/visionize-device-overview.

How can I connect lab devices?

Have a look at the VisioNize Setup Guide.

How many lab devices can I connect?

You can add an unlimited number of lab devices incl. non-connectable devices e.g. pipettes. You only need one device connectivity license per connected device.

Can pipettes be integrated via RFID chips?

RFID is currently not supported. Pipettes can be added via QR codes and scanners. Import of existing documentation material is possible.

Does the VisioNize box and the VisioNize sense gateway router require a firmware update from time to time?

Due to further development updates might be required. These updates can be triggered remotely from the VisioNize Lab Suite.

How can I connect lab devices to the VisioNize Lab Suite?

Have a look at the VisioNize Setup Guide and follow easily the instructions to get your instruments connected to the VisioNize Lab Suite.

How long do I have access to the data?

Seven days data access is included in VisioNize Lab Suite Essentials. Data access can be extended to 1 months with VisioNize Lab Suite Sample Safety+.

Can I extend the access to the data?

Yes, you can extend data access by subscribing to the VisioNize Lab Suite Sample Safety+. This will grant you date access for 1 month.

Can I use QR codes to add device?

Eppendorf QR codes from production and service installed on the pipette can be used to add devices easily into VisioNize Lab Suite. Competitor pipettes with QR codes installed by Eppendorf calibration service can also be used.

What scanner do you recommend for Eppendorf data matrix code from Eppendorf ?

Honeywell Xenon 1900GHD-2 USB was used to scan and validate the software internally.

Is VisioNize Lab Suite a multi-tenancy or a single-tenancy software?

VisioNize Lab Suite is a multi-tenancy software. For every customer a dedicated tenant is generated to secure your valuable data from unauthorized access.

What user authentication does VisioNize Lab Suite support?

VisioNize Lab Suite uses Username (e-mail adress) and Password for user authentication.

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VisioNize^® Lab Suite

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VisioNize Lab Suiteで試料の安全性を超えて自信を持ってください

フリーザーのドアを開けたままにした場合、かけがえのない試料に与える影響を想像できますか？フリーザのードアを開けたままの費用を計算したことがありますか？どうすれば細胞インキュベーターの最適な細胞増殖条件を確保できますか？次の実験ステップは当然すべての遠心機を使うことになります。さて今度はどうですか？

VisioNize Lab Suiteを使用してどこからでもラボ装置を監視し、温度、O₂、CO₂などの関連するすべての装置パラメータを追跡します。

PCR ランです。

VisioNize Lab Suiteは試料安全性、ラボ生産性、信頼性を高めて、スマートなラボを構築する助けとなるすべてのサービスを行います。

3つの装置を無料で接続し、実地体験を得てください！

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VisioNize^® Lab Suite Essentials plan

最初の3台の接続機器の基本サブスクリプションは無料です。モニタリング、電子メール通知、リモート更新、7 日間のライブグラフデータ、その他の重要な機能が含まれます。

製品のさらなる情報

カタログ番号 1112000309

VisioNize^® Lab Suite Sample Safety+ plan

VisioNize Lab SuiteEssentials と SMS 通知、アラートエスカレーション、監査証跡、および拡張データアクセスのすべての機能が含まれています。

製品のさらなる情報

カタログ番号 1112000310

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特徴

VisioNize Lab Suiteは、効率的なラボおよび装置管理のためのソリューションです。リモート装置モニタリング、インスタントアラート通知、装置キュメントなどを提供することで、ラボのニーズを満たすクラウドベースのプラットフォームにアクセスできます。

開始方法

• オンラインにして、VisioNize Lab Suiteのサブスクリプションプロセスを開始します
• あなたとあなたのラボに適した計画を選択してください
• すぐに使用できるラボ装置を接続します
• 追加のConnect Ware, VisioNize box または VisioNize sense ラボに必要な場合は、簡単にオンラインショップまたは弊社の Eppendorf Sales でセットアップしてください。
• 科学に焦点を合わせながら、ラボの管理を開始して安心をお楽しみください